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Ostracism via virtual chat room—Effects on basic needs, anger and pain

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  • Ana Paula Gonçalves Donate
  • Lucas Murrins Marques
  • Olivia Morgan Lapenta
  • Manish Kumar Asthana
  • David Amodio
  • Paulo Sérgio Boggio

Abstract

Ostracism is characterized by a social pain provoked by being excluded and ignored. In order to address the effects of social ostracism in virtual non-physical interactions, we developed a more realistic paradigm as an alternative to Cyberball and assessed its effects on participant’s expression of basic social needs, emotional experience and painful feeling. The chat room consisted of controlled social dialogue interactions between participants and two other (confederate) chat room partners. Exclusion was manipulated by varying the number of messages a participant received (15% and 33% in exclusion and inclusion, respectively). Analysis of participant (N = 54) responses revealed that exclusion induced a lower experience of basic-need states and greater anger, compared with included participants. In addition, excluded participants reported higher levels of two specific self-pain feelings, namely tortured and hurt. Our findings suggest that this procedure is effective in inducing social ostracism in a realistic and yet highly controlled experimental procedure.

Suggested Citation

  • Ana Paula Gonçalves Donate & Lucas Murrins Marques & Olivia Morgan Lapenta & Manish Kumar Asthana & David Amodio & Paulo Sérgio Boggio, 2017. "Ostracism via virtual chat room—Effects on basic needs, anger and pain," PLOS ONE, Public Library of Science, vol. 12(9), pages 1-13, September.
    • Handle: RePEc:plo:pone00:0184215
    DOI: 10.1371/journal.pone.0184215
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    References listed on IDEAS

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    1. Chris H J Hartgerink & Ilja van Beest & Jelte M Wicherts & Kipling D Williams, 2015. "The Ordinal Effects of Ostracism: A Meta-Analysis of 120 Cyberball Studies," PLOS ONE, Public Library of Science, vol. 10(5), pages 1-24, May.
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    Cited by:

    1. Linyu Shi & Hao Li & Lianqiong Huang & Yubo Hou & Lili Song, 2022. "Does Cyberostracism Reduce Prosocial Behaviors? The Protective Role of Psychological Resilience," IJERPH, MDPI, vol. 19(7), pages 1-20, April.
    2. Xue Li & Wenlong Mu & Yu Wang & Peng Xie & Yuwei Zhang & Ting Liu, 2022. "Different Roles of Rumination and Mindfulness among Cyber-Ostracized Adolescents’ Psychological Well-Being," IJERPH, MDPI, vol. 19(3), pages 1-14, January.

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