Towards Sustainability in Banking Services Development. Customer Satisfaction with Banking Services – Influences and Perspectives
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References listed on IDEAS
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Cited by:
- Andreea-Daniela MORARU & Margareta ILIE, 2022. "Analysing the Impact of e-Banking and Socio-Demographic Factors on Customer Satisfaction with Banking Services using Graphical Visualization," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 3, pages 149-156.
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More about this item
Keywords
customer satisfaction; banking services; sustainability; Romania; demographic variables;All these keywords.
JEL classification:
- M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
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