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Conceptualizing Person-environment Fit and the Meaning of Work for Tourist Guides in Malaysia During and Post COVID-19 Pandemic

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  • Yen Phin Ng
  • Oscar Dousin
  • Balvinder Kaur Kler

Abstract

This paper aims to conceptualizes the influence of person-environment fit (P-E fit) towards the meaning of work (MoW) for tourist guides (TGs) in Malaysia during and post-COVID-19 pandemic. TGs are key frontline workers whose employment is affected by the pandemic. A multilevel construct of P-E fit is adopted (person-organizational fit, person-job fit, and person-group fit) conceptualized as a correlation towards the tripartite work orientation of the MoW (job, career and calling). Four propositions emerge. Junior TGs view their work as a job and/or career; senior TGs perceive their work as a calling. Secondly, person-organizational fit and person-group fit has no influence with ‘job’, while person-job fit could partially influence ‘job’ where demands-abilities has no influence on ‘job’ but need-supplies fit influences ‘job’. Next, person-organization fit and person-job fit correlate with guides’ ‘career’ but not with person-group fit. Finally, all three fits relate to ‘calling’. TGs with a ‘job’ relationship possess low meaning of work; ‘career’ has moderate meaning of work, and ‘calling’ experience high meaning of work. Practitioners benefit from knowledge of levels of correlations between constructs; useful for implementing resilience strategies for post crisis and beyond. A thorough understanding among TGs to remain engaged and motivated is useful for training courses.

Suggested Citation

  • Yen Phin Ng & Oscar Dousin & Balvinder Kaur Kler, 2022. "Conceptualizing Person-environment Fit and the Meaning of Work for Tourist Guides in Malaysia During and Post COVID-19 Pandemic," International Journal of Human Resource Studies, Macrothink Institute, vol. 12(1), pages 92111-92111, December.
    • Handle: RePEc:mth:ijhr88:v:12:y:2022:i:1:p:92-111
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    References listed on IDEAS

    as
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    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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