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Evaluating emergency medical service performance measures

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  • Laura McLay
  • Maria Mayorga

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  • Laura McLay & Maria Mayorga, 2010. "Evaluating emergency medical service performance measures," Health Care Management Science, Springer, vol. 13(2), pages 124-136, June.
  • Handle: RePEc:kap:hcarem:v:13:y:2010:i:2:p:124-136
    DOI: 10.1007/s10729-009-9115-x
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    References listed on IDEAS

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    1. Mark S. Daskin, 1983. "A Maximum Expected Covering Location Model: Formulation, Properties and Heuristic Solution," Transportation Science, INFORMS, vol. 17(1), pages 48-70, February.
    2. Brotcorne, Luce & Laporte, Gilbert & Semet, Frederic, 2003. "Ambulance location and relocation models," European Journal of Operational Research, Elsevier, vol. 147(3), pages 451-463, June.
    3. Rajan Batta & June M. Dolan & Nirup N. Krishnamurthy, 1989. "The Maximal Expected Covering Location Problem: Revisited," Transportation Science, INFORMS, vol. 23(4), pages 277-287, November.
    4. Kenneth R. Chelst & Ziv Barlach, 1981. "Multiple Unit Dispatches in Emergency Services: Models to Estimate System Performance," Management Science, INFORMS, vol. 27(12), pages 1390-1409, December.
    5. Linda V. Green & Peter J. Kolesar, 2004. "ANNIVERSARY ARTICLE: Improving Emergency Responsiveness with Management Science," Management Science, INFORMS, vol. 50(8), pages 1001-1014, August.
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    Cited by:

    1. Bélanger, V. & Ruiz, A. & Soriano, P., 2019. "Recent optimization models and trends in location, relocation, and dispatching of emergency medical vehicles," European Journal of Operational Research, Elsevier, vol. 272(1), pages 1-23.
    2. Phillip R. Jenkins & Matthew J. Robbins & Brian J. Lunday, 2021. "Approximate Dynamic Programming for Military Medical Evacuation Dispatching Policies," INFORMS Journal on Computing, INFORMS, vol. 33(1), pages 2-26, January.
    3. Jenkins, Phillip R. & Lunday, Brian J. & Robbins, Matthew J., 2020. "Robust, multi-objective optimization for the military medical evacuation location-allocation problem," Omega, Elsevier, vol. 97(C).
    4. Amir Ardestani-Jaafari & Beste Kucukyazici, 2022. "Improving Patient Transfer Protocols for Regional Stroke Networks," Management Science, INFORMS, vol. 68(9), pages 6610-6633, September.
    5. Degel, Dirk & Wiesche, Lara & Rachuba, Sebastian & Werners, Brigitte, 2014. "Reorganizing an existing volunteer fire station network in Germany," Socio-Economic Planning Sciences, Elsevier, vol. 48(2), pages 149-157.
    6. Ibrahim Çapar & Sharif H Melouk & Burcu B Keskin, 2017. "Alternative metrics to measure EMS system performance," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(7), pages 792-808, July.
    7. Knight, V.A. & Harper, P.R. & Smith, L., 2012. "Ambulance allocation for maximal survival with heterogeneous outcome measures," Omega, Elsevier, vol. 40(6), pages 918-926.
    8. Dirk Degel & Lara Wiesche & Sebastian Rachuba & Brigitte Werners, 2015. "Time-dependent ambulance allocation considering data-driven empirically required coverage," Health Care Management Science, Springer, vol. 18(4), pages 444-458, December.
    9. Ľuboš Buzna & Peter Czimmermann, 2021. "On the Modelling of Emergency Ambulance Trips: The Case of the Žilina Region in Slovakia," Mathematics, MDPI, vol. 9(17), pages 1-30, September.
    10. Ute Krueger & Katja Schimmelpfeng, 2013. "Characteristics of service requests and service processes of fire and rescue service dispatch centers," Health Care Management Science, Springer, vol. 16(1), pages 1-13, March.
    11. Rettke, Aaron J. & Robbins, Matthew J. & Lunday, Brian J., 2016. "Approximate dynamic programming for the dispatch of military medical evacuation assets," European Journal of Operational Research, Elsevier, vol. 254(3), pages 824-839.
    12. Phillip R. Jenkins & Matthew J. Robbins & Brian J. Lunday, 2018. "Examining military medical evacuation dispatching policies utilizing a Markov decision process model of a controlled queueing system," Annals of Operations Research, Springer, vol. 271(2), pages 641-678, December.
    13. Sudtachat, Kanchala & Mayorga, Maria E. & Mclay, Laura A., 2016. "A nested-compliance table policy for emergency medical service systems under relocation," Omega, Elsevier, vol. 58(C), pages 154-168.
    14. Yiping Jiang & Yufei Yuan, 2019. "Emergency Logistics in a Large-Scale Disaster Context: Achievements and Challenges," IJERPH, MDPI, vol. 16(5), pages 1-23, March.
    15. Harrou, Fouzi & Dairi, Abdelkader & Kadri, Farid & Sun, Ying, 2020. "Forecasting emergency department overcrowding: A deep learning framework," Chaos, Solitons & Fractals, Elsevier, vol. 139(C).
    16. Yoon, Soovin & Albert, Laura A., 2021. "Dynamic dispatch policies for emergency response with multiple types of vehicles," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 152(C).
    17. Thije van Barneveld, 2016. "The Minimum Expected Penalty Relocation Problem for the Computation of Compliance Tables for Ambulance Vehicles," INFORMS Journal on Computing, INFORMS, vol. 28(2), pages 370-384, May.
    18. Laura A. McLay & Henri Moore, 2012. "Hanover County Improves Its Response to Emergency Medical 911 Patients," Interfaces, INFORMS, vol. 42(4), pages 380-394, August.
    19. Wang, Wei & Wu, Shining & Wang, Shuaian & Zhen, Lu & Qu, Xiaobo, 2021. "Emergency facility location problems in logistics: Status and perspectives," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 154(C).
    20. Laura A. McLay & Maria E. Mayorga, 2013. "A Dispatching Model for Server-to-Customer Systems That Balances Efficiency and Equity," Manufacturing & Service Operations Management, INFORMS, vol. 15(2), pages 205-220, May.
    21. McCormack, Richard & Coates, Graham, 2015. "A simulation model to enable the optimization of ambulance fleet allocation and base station location for increased patient survival," European Journal of Operational Research, Elsevier, vol. 247(1), pages 294-309.
    22. Pieter L. van den Berg & Guido A. G. Legemaate & Rob D. van der Mei, 2017. "Increasing the Responsiveness of Firefighter Services by Relocating Base Stations in Amsterdam," Interfaces, INFORMS, vol. 47(4), pages 352-361, August.
    23. Sunarin Chanta & Maria Mayorga & Laura McLay, 2014. "Improving emergency service in rural areas: a bi-objective covering location model for EMS systems," Annals of Operations Research, Springer, vol. 221(1), pages 133-159, October.
    24. Luo, Weicong & Yao, Jing & Mitchell, Richard & Zhang, Xiaoxiang & Li, Wenqiang, 2022. "Locating emergency medical services to reduce urban-rural inequalities," Socio-Economic Planning Sciences, Elsevier, vol. 84(C).

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