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Is 360 Degree Feedback Appraisal an Effective Way of Performance Evaluation?

Author

Listed:
  • Ece Kuzulu Kanaslan
  • Cemal Iyem

Abstract

The 360 degree feedback approach has been implemented by many organisations for development or performance evaluation objectives. This paper questions the effectiveness of 360 degree feedback implementations in rating employee performance. This literature review was conducted on 360 degree feedback practice with performance evaluation purposes. The aim of this review was to define and discuss the 360 degree feedback; contrasting the process with the other methods and identifying whether this is a good way of performing appraising or not. The superiority of multi-rater feedback to the traditional methods and the dominance of advantages over disadvantages lead us to conclude that the 360 degree feedback is effective in rating performance.

Suggested Citation

  • Ece Kuzulu Kanaslan & Cemal Iyem, 2016. "Is 360 Degree Feedback Appraisal an Effective Way of Performance Evaluation?," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 6(5), pages 172-182, May.
    • Handle: RePEc:hur:ijarbs:v:6:y:2016:i:5:p:172-182
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    References listed on IDEAS

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    1. Kurtzberg, Terri R. & Naquin, Charles E. & Belkin, Liuba Y., 2005. "Electronic performance appraisals: The effects of e-mail communication on peer ratings in actual and simulated environments," Organizational Behavior and Human Decision Processes, Elsevier, vol. 98(2), pages 216-226, November.
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    Citations

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    Cited by:

    1. Yasuda, Hiroki, 2023. "Employers’ stereotypes and taste-based discrimination," Journal of the Japanese and International Economies, Elsevier, vol. 67(C).
    2. Samantha Shewchuk & James Wallace & Mia Seibold, 2023. "Evaluations of training programs to improve capacity in K*: a systematic scoping review of methods applied and outcomes assessed," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-14, December.

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    More about this item

    Keywords

    360 Degree Feedback; Multi-Rater Feedback; Multi-Source Feedback; Performance Evaluation; HRM;
    All these keywords.

    JEL classification:

    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • P27 - Political Economy and Comparative Economic Systems - - Socialist and Transition Economies - - - Performance and Prospects
    • O10 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - General

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