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Critical Examination of the Impact of E-Government on the Income Tax Collections: A Case Study in the Income and Sales Tax Department of Jordan

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  • Atala M. Qtish
  • Adel M. Qatawneh

Abstract

This research addressed the effectiveness of applying e-Government in the Income and Sales Tax Department (ISTD) in Jordan. The ISTD was chosen since it is one of the first to implement the e-Government. A questionnaire was designed and distributed to a random sample of ISTD managers, department heads, and directors. Statistical analysis and testing of hypothesis conducted. Results showed that a statistical relationship does exist between the effectiveness of the application of e-Government on factors such as: speed and accuracy, monitoring and control, and ease and simplicity of governmental performance.

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  • Atala M. Qtish & Adel M. Qatawneh, 2015. "Critical Examination of the Impact of E-Government on the Income Tax Collections: A Case Study in the Income and Sales Tax Department of Jordan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(4), pages 27-36, April.
    • Handle: RePEc:hur:ijarbs:v:5:y:2015:i:4:p:27-36
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    References listed on IDEAS

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