IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v17y2025i14p6314-d1698351.html
   My bibliography  Save this article

Operationalising Organisational Performance in the Scope of Industry 4.0 and Industry 5.0 in Manufacturing Companies

Author

Listed:
  • Irina Serbinenko

    (Business Department, RISEBA University of Applied Sciences, LV-1048 Riga, Latvia)

  • Iveta Ludviga

    (Business Department, RISEBA University of Applied Sciences, LV-1048 Riga, Latvia)

Abstract

Industry 4.0 and Industry 5.0 are reshaping business models and scientific concepts, bringing challenges and opportunities. Stakeholders require a performance measurement system that enables them to address challenges and effectively capture opportunities. However, the current literature lacks consistency in utilising appropriate performance measurement systems, and the authors aim to identify current trends in measuring organisational performance within the context of Industry 4.0 and Industry 5.0 in manufacturing companies. A systematic literature review, based on the PRISMA model, was conducted to identify which performance measurement systems for manufacturing companies are utilised in the context of Industry 4.0 and Industry 5.0. Findings indicate that the current literature lacks consistency regarding performance measurement systems for manufacturing companies, which encompass elements of Industry 5.0, including human-centrism and sustainability. We recommend a human-centric and sustainability-oriented approach to measuring performance in Industry 5.0, prioritising metrics that value employees as co-creators of success, integrate well-being and ethical dimensions, and focus on human-technology collaboration. Such an approach should ensure that technology supports, rather than replaces, humans, aligning organisational goals with societal and environmental values.

Suggested Citation

  • Irina Serbinenko & Iveta Ludviga, 2025. "Operationalising Organisational Performance in the Scope of Industry 4.0 and Industry 5.0 in Manufacturing Companies," Sustainability, MDPI, vol. 17(14), pages 1-17, July.
    • Handle: RePEc:gam:jsusta:v:17:y:2025:i:14:p:6314-:d:1698351
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/17/14/6314/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/17/14/6314/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Md. Rabbi & Syed Mithun Ali & Golam Kabir & Zuhayer Mahtab & Sanjoy Kumar Paul, 2020. "Green Supply Chain Performance Prediction Using a Bayesian Belief Network," Sustainability, MDPI, vol. 12(3), pages 1-19, February.
    2. Francesco Caselli, 1999. "Technological Revolutions," American Economic Review, American Economic Association, vol. 89(1), pages 78-102, March.
    3. Kevin H. O'Rourke & Ahmed S. Rahman & Alan M. Taylor, 2007. "Trade, Knowledge and the Industrial Revolution," Development Working Papers 230, Centro Studi Luca d'Agliano, University of Milano.
    4. Mohamad, Amri & Zainuddin, Yuserrie & Alam, Nafis & Kendall, Graham, 2017. "Does decentralized decision making increase company performance through its Information Technology infrastructure investment?," International Journal of Accounting Information Systems, Elsevier, vol. 27(C), pages 1-15.
    5. Mildrend Montoya-Reyes & Margarita Gil-Samaniego-Ramos & Alvaro González-Angeles & Ismael Mendoza-Muñoz & Carlos Raul Navarro-González, 2020. "Novel Ergonomic Triad Model to Calculate a Sustainable Work Index for the Manufacturing Industry," Sustainability, MDPI, vol. 12(20), pages 1-17, October.
    6. Saqib Yaqoob Malik & Yasir Hayat Mughal & Tamoor Azam & Yukun Cao & Zhifang WAN & Hongge ZHU & Ramayah Thurasamy, 2021. "Corporate Social Responsibility, Green Human Resources Management, and Sustainable Performance: Is Organizational Citizenship Behavior towards Environment the Missing Link?," Sustainability, MDPI, vol. 13(3), pages 1-24, January.
    7. Jennifer Pollard & Mohamed Osmani & Christine Cole & Suzana Grubnic & James Colwill & Ana Isabel Díaz, 2022. "Developing and Applying Circularity Indicators for the Electrical and Electronic Sector: A Product Lifecycle Approach," Sustainability, MDPI, vol. 14(3), pages 1-20, January.
    8. Dalenogare, Lucas Santos & Benitez, Guilherme Brittes & Ayala, Néstor Fabián & Frank, Alejandro Germán, 2018. "The expected contribution of Industry 4.0 technologies for industrial performance," International Journal of Production Economics, Elsevier, vol. 204(C), pages 383-394.
    9. Vivek Kumar Singh & Prashasti Singh & Mousumi Karmakar & Jacqueline Leta & Philipp Mayr, 2021. "The journal coverage of Web of Science, Scopus and Dimensions: A comparative analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 126(6), pages 5113-5142, June.
    10. Calış Duman, Meral & Akdemir, Bunyamin, 2021. "A study to determine the effects of industry 4.0 technology components on organizational performance," Technological Forecasting and Social Change, Elsevier, vol. 167(C).
    11. Peter Maik Hamann & Oliver Halw & Thomas W. Guenther, 2023. "Meta‐analysis of the corporate planning–organizational performance relationship: A research note," Strategic Management Journal, Wiley Blackwell, vol. 44(7), pages 1803-1819, July.
    12. Flavia Fechete & Anisor Nedelcu, 2019. "Performance Management Assessment Model for Sustainable Development," Sustainability, MDPI, vol. 11(10), pages 1-27, May.
    13. Anastasiia Moldavska, 2017. "Defining Organizational Context for Corporate Sustainability Assessment: Cross-Disciplinary Approach," Sustainability, MDPI, vol. 9(12), pages 1-25, December.
    14. Julian Marius Müller & Daniel Kiel & Kai-Ingo Voigt, 2018. "What Drives the Implementation of Industry 4.0? The Role of Opportunities and Challenges in the Context of Sustainability," Sustainability, MDPI, vol. 10(1), pages 1-24, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Maciel M. Queiroz & Samuel Fosso Wamba & Charbel Jose Chiappetta Jabbour & Ana Beatriz Lopes de Sousa Jabbour & Marcio Cardoso Machado, 2025. "Adoption of Industry 4.0 technologies by organizations: a maturity levels perspective," Annals of Operations Research, Springer, vol. 348(3), pages 1989-2015, May.
    2. Olumide Emmanuel Oluyisola & Fabio Sgarbossa & Jan Ola Strandhagen, 2020. "Smart Production Planning and Control: Concept, Use-Cases and Sustainability Implications," Sustainability, MDPI, vol. 12(9), pages 1-29, May.
    3. Andrea Chiarini, 2021. "Industry 4.0 technologies in the manufacturing sector: Are we sure they are all relevant for environmental performance?," Business Strategy and the Environment, Wiley Blackwell, vol. 30(7), pages 3194-3207, November.
    4. Bai, Chunguang & Dallasega, Patrick & Orzes, Guido & Sarkis, Joseph, 2020. "Industry 4.0 technologies assessment: A sustainability perspective," International Journal of Production Economics, Elsevier, vol. 229(C).
    5. Christian Hoyer & Indra Gunawan & Carmen Haule Reaiche, 2020. "The Implementation of Industry 4.0 – A Systematic Literature Review of the Key Factors," Systems Research and Behavioral Science, Wiley Blackwell, vol. 37(4), pages 557-578, July.
    6. Bianco, Débora & Bueno, Adauto & Godinho Filho, Moacir & Latan, Hengky & Miller Devós Ganga, Gilberto & Frank, Alejandro G. & Chiappetta Jabbour, Charbel Jose, 2023. "The role of Industry 4.0 in developing resilience for manufacturing companies during COVID-19," International Journal of Production Economics, Elsevier, vol. 256(C).
    7. Tao, Zhibin & Chao, Jiaxiao, 2024. "Unlocking new opportunities in the industry 4.0 era, exploring the critical impact of digital technology on sustainable performance and the mediating role of GSCM practices," Innovation and Green Development, Elsevier, vol. 3(3).
    8. Raghu Raman & Hiran Lathabhai & Santanu Mandal & Chandan Kumar & Prema Nedungadi, 2023. "Contribution of Business Research to Sustainable Development Goals: Bibliometrics and Science Mapping Analysis," Sustainability, MDPI, vol. 15(17), pages 1-37, August.
    9. Pier Giacomo Cardinali & Pietro De Giovanni, 2022. "Responsible digitalization through digital technologies and green practices," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(4), pages 984-995, July.
    10. Manish Mohan Baral & U. V. Adinarayana Rao & K. Srinivasa Rao & Girish Chandra Dey & Subhodeep Mukherjee & M. Arun Kumar, 2023. "Achieving Sustainability of SMEs Through Industry 4.0-Based Circular Economy," International Journal of Global Business and Competitiveness, Springer, vol. 18(2), pages 128-144, December.
    11. Dashi Nazarov & Anton Klarin, 2020. "Taxonomy of Industry 4.0 research: Mapping scholarship and industry insights," Systems Research and Behavioral Science, Wiley Blackwell, vol. 37(4), pages 535-556, July.
    12. Christian Hoyer & Indra Gunawan & Carmen Haule Reaiche, 2023. "Exploring the relationships between Industry 4.0 implementation factors through systems thinking and network analysis," Systems Research and Behavioral Science, Wiley Blackwell, vol. 40(4), pages 723-739, July.
    13. Raj, Alok & Dwivedi, Gourav & Sharma, Ankit & Lopes de Sousa Jabbour, Ana Beatriz & Rajak, Sonu, 2020. "Barriers to the adoption of industry 4.0 technologies in the manufacturing sector: An inter-country comparative perspective," International Journal of Production Economics, Elsevier, vol. 224(C).
    14. Ostadi, Bakhtiar & Barrani, Leila & Aghdasi, Mohammad, 2024. "Developing a strategic roadmap towards integration in Industry 4.0: A dynamic capabilities theory perspective," Technological Forecasting and Social Change, Elsevier, vol. 208(C).
    15. Cagno, Enrico & Accordini, Davide & Thollander, Patrik & Andrei, Mariana & Hasan, A S M Monjurul & Pessina, Sonia & Trianni, Andrea, 2025. "Energy management and industry 4.0: Analysis of the enabling effects of digitalization on the implementation of energy management practices," Applied Energy, Elsevier, vol. 390(C).
    16. Muhammad Zafar Yaqub & Abdullah Alsabban, 2023. "Industry-4.0-Enabled Digital Transformation: Prospects, Instruments, Challenges, and Implications for Business Strategies," Sustainability, MDPI, vol. 15(11), pages 1-33, May.
    17. Ayman Bahjat Abdallah & Hamza Ahmad Almomani & Zu’bi M. F. Al-Zu’bi, 2025. "Industry 4.0-Enabled Supply Chain Performance: Do Supply Chain Capabilities and Innovation Matter?," Logistics, MDPI, vol. 9(1), pages 1-23, March.
    18. Laubengaier, Désirée A. & Cagliano, Raffaella & Canterino, Filomena, 2022. "It Takes Two to Tango: Analyzing the Relationship between Technological and Administrative Process Innovations in Industry 4.0," Technological Forecasting and Social Change, Elsevier, vol. 180(C).
    19. Naiara Uriarte-Gallastegi & Beñat Landeta-Manzano & German Arana-Landín & Iker Laskurain-Iturbe, 2022. "How Do Technologies Based on Cyber–Physical Systems Affect the Environmental Performance of Products? A Comparative Study of Manufacturers’ and Customers’ Perspectives," Sustainability, MDPI, vol. 14(20), pages 1-26, October.
    20. Mariani, Marcello & Borghi, Matteo, 2019. "Industry 4.0: A bibliometric review of its managerial intellectual structure and potential evolution in the service industries," Technological Forecasting and Social Change, Elsevier, vol. 149(C).

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:17:y:2025:i:14:p:6314-:d:1698351. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.