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Innovative Blockchain-Based Tracking Systems, A Technology Acceptance for Cross-Border Runners during and Post-Pandemic

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  • Heru Susanto

    (Center for Innovative Engineering and School of Business, Universiti Teknolog iBrunei, Mukim Gadong A, Bandar Seri Begawan BE1410, Brunei
    Center for Research Collaboration of Graph Theory and Combinatorics, UTB (University of Technology Brunei, Brunei Darussalam), Brunei—BRIN (National Research and Innovation Agency, Indonesia), Indonesia—ITB (Institute of Technology Bandung, Indonesia), Indonesia—UI (University of Indonesia, Indonesia), Indonesia—THU (Tunghai University, Taiwan), Taiwan, National Research and Innovation Agency, Jakarta 10340, Indonesia
    Computer Science, Tunghai University, Taichung City 407224, Taiwan)

  • Nurul Kemaluddin

    (Center for Innovative Engineering and School of Business, Universiti Teknolog iBrunei, Mukim Gadong A, Bandar Seri Begawan BE1410, Brunei
    Center for Research Collaboration of Graph Theory and Combinatorics, UTB (University of Technology Brunei, Brunei Darussalam), Brunei—BRIN (National Research and Innovation Agency, Indonesia), Indonesia—ITB (Institute of Technology Bandung, Indonesia), Indonesia—UI (University of Indonesia, Indonesia), Indonesia—THU (Tunghai University, Taiwan), Taiwan, National Research and Innovation Agency, Jakarta 10340, Indonesia)

Abstract

This study aims to design and implement an online blockchain-based and real-time parcel monitoring and tracking system for cross-border runners and the customer via an online platform, during and post the COVID-19 pandemic. A blockchain is a distributed ledger system that serves as a transparent, understandable, and trustworthy store of data and analysis on the platform for participants to engage with each other. The result of proposing a blockchain-based tracking system is promising. The result and UAT show positive feedback on the use and features of the blockchain-based tracking system. As the world reacted to the pandemic, many organizations provided monitoring with their deliveries, which is a terrific method for businesses to prevent losing valuable customers. According to the findings of the study, organizations prefer to have blockchain-based tracking systems.

Suggested Citation

  • Heru Susanto & Nurul Kemaluddin, 2023. "Innovative Blockchain-Based Tracking Systems, A Technology Acceptance for Cross-Border Runners during and Post-Pandemic," Sustainability, MDPI, vol. 15(8), pages 1-34, April.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:8:p:6519-:d:1121533
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    References listed on IDEAS

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    3. Wenyi Chen & Martijn Mes & Marco Schutten, 2018. "Multi-hop driver-parcel matching problem with time windows," Flexible Services and Manufacturing Journal, Springer, vol. 30(3), pages 517-553, September.
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