IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i22p15718-d1275905.html
   My bibliography  Save this article

Understanding the Challenges Facing Decarbonization in the E-Commerce Logistics Sector in Latin America

Author

Listed:
  • Daniel Jurburg

    (Facultad de Ingeniería, Universidad del Montevideo, Av. Dra. María Luisa Saldún de Rodríguez 2097, Montevideo 11500, Uruguay)

  • Agustina López

    (Facultad de Ingeniería, Universidad del Montevideo, Av. Dra. María Luisa Saldún de Rodríguez 2097, Montevideo 11500, Uruguay)

  • Isabella Carli

    (Facultad de Ingeniería, Universidad del Montevideo, Av. Dra. María Luisa Saldún de Rodríguez 2097, Montevideo 11500, Uruguay)

  • Mario Chong

    (Facultad de Ingeniería, Universidad del Pacífico, Jr. Sánchez Cerro 2141, Jesús María, Lima 15072, Peru)

  • Leise Kelli De Oliveira

    (Department of Transportation Engineering and Geotechnics, Federal University of Minas Gerais, Belo Horizonte 31270-901, Brazil)

  • Laetitia Dablanc

    (Laboratoire Ville Mobilité Transport, University Gustave Eiffel, 14 BD Newton, Champs-sur-Marne, 77454 Marne-la-Vallée CEDEX 2, France)

  • Martín Tanco

    (Facultad de Ingeniería, Universidad del Montevideo, Av. Dra. María Luisa Saldún de Rodríguez 2097, Montevideo 11500, Uruguay)

  • Paulo Renato De Sousa

    (Fundação Dom Cabral, Nova Lima 30140-083, Brazil)

Abstract

This article aims to analyze the opportunities related to improvement in the decarbonization strategies of the logistics sector, considering the economic, environmental, social, and technological challenges in four Latin American countries: Argentina, Brazil, Peru, and Uruguay. An original survey of 464 logistics companies involved in e-commerce in these four countries was carried out. From an economic point of view, companies have started to understand that being greener is not just a slogan but can be an opportunity for growth. The social pressure of customers for more sustainable supply chains forces companies to look for alternatives to reduce their environmental footprint. Finally, adding technology makes it possible to measure and monitor parameter indicators and look for alternatives to improve them (such as routing algorithms, electric vehicles, smart lockers, etc.). Decarbonization in the e-commerce logistics sector in Latin American countries still has room for improvement (for example, using metrics and electric vehicles) to match the levels of companies with similar characteristics in European, Asian, or North American countries.

Suggested Citation

  • Daniel Jurburg & Agustina López & Isabella Carli & Mario Chong & Leise Kelli De Oliveira & Laetitia Dablanc & Martín Tanco & Paulo Renato De Sousa, 2023. "Understanding the Challenges Facing Decarbonization in the E-Commerce Logistics Sector in Latin America," Sustainability, MDPI, vol. 15(22), pages 1-18, November.
  • Handle: RePEc:gam:jsusta:v:15:y:2023:i:22:p:15718-:d:1275905
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/22/15718/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/15/22/15718/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Vakulenko, Yulia & Shams, Poja & Hellström, Daniel & Hjort, Klas, 2019. "Service innovation in e-commerce last mile delivery: Mapping the e-customer journey," Journal of Business Research, Elsevier, vol. 101(C), pages 461-468.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mahavarpour, Nasrin & Marvi, Reza & Foroudi, Pantea, 2023. "A Brief History of Service Innovation: The evolution of past, present, and future of service innovation," Journal of Business Research, Elsevier, vol. 160(C).
    2. Snežana Tadić & Mladen Krstić & Ljubica Radovanović, 2024. "Assessing Strategies to Overcome Barriers for Drone Usage in Last-Mile Logistics: A Novel Hybrid Fuzzy MCDM Model," Mathematics, MDPI, vol. 12(3), pages 1-25, January.
    3. Kokkinou, Alinda & Quak, Hans & Mitas, Ondrej & Mandemakers, Albert, 2024. "Should I wait or should I go? Encouraging customers to make the more sustainable delivery choice," Research in Transportation Economics, Elsevier, vol. 103(C).
    4. Vijoleta Vrhovac & Stana Vasić & Stevan Milisavljević & Branislav Dudić & Peter Štarchoň & Marina Žižakov, 2023. "Measuring E-Commerce User Experience in the Last-Mile Delivery," Mathematics, MDPI, vol. 11(6), pages 1-21, March.
    5. Magdalena Mucowska, 2021. "Trends of Environmentally Sustainable Solutions of Urban Last-Mile Deliveries on the E-Commerce Market—A Literature Review," Sustainability, MDPI, vol. 13(11), pages 1-26, May.
    6. Vyt, Dany & Jara, Magali & Mevel, Olivier & Morvan, Thierry & Morvan, Nélida, 2022. "The impact of convenience in a click and collect retail setting: A consumer-based approach," International Journal of Production Economics, Elsevier, vol. 248(C).
    7. Fatemeh Mohammad Ebrahimzadeh Sepasgozar & Usef Ramzani & Sabbar Ebrahimzadeh & Sharifeh Sargolzae & Samad Sepasgozar, 2020. "Technology Acceptance in e-Governance: A Case of a Finance Organization," JRFM, MDPI, vol. 13(7), pages 1-17, June.
    8. Linda D. Hollebeek & V. Kumar & Rajendra K. Srivastava & Moira K. Clark, 2023. "Moving the stakeholder journey forward," Journal of the Academy of Marketing Science, Springer, vol. 51(1), pages 23-49, January.
    9. de Kervenoael, Ronan & Schwob, Alexandre & Chandra, Careen, 2020. "E-retailers and the engagement of delivery workers in urban last-mile delivery for sustainable logistics value creation: Leveraging legitimate concerns under time-based marketing promise," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
    10. Verhulst, Nanouk & Vermeir, Iris & Slabbinck, Hendrik & Larivière, Bart & Mauri, Maurizio & Russo, Vincenzo, 2020. "A neurophysiological exploration of the dynamic nature of emotions during the customer experience," Journal of Retailing and Consumer Services, Elsevier, vol. 57(C).
    11. Seghezzi, Arianna & Siragusa, Chiara & Tumino, Angela & Mangiaracina, Riccardo, 2021. "Investigating the return cost for B2C e-commerce," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Jahn, Carlos & Kersten, Wolfgang & Ringle, Christian M. (ed.), Adapting to the Future: Maritime and City Logistics in the Context of Digitalization and Sustainability. Proceedings of the Hamburg International Conf, volume 32, pages 169-192, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    12. Fernanda Alves de Araújo & João Gilberto Mendes dos Reis & Marcia Terra da Silva & Emel Aktas, 2022. "A Fuzzy Analytic Hierarchy Process Model to Evaluate Logistics Service Expectations and Delivery Methods in Last-Mile Delivery in Brazil," Sustainability, MDPI, vol. 14(10), pages 1-18, May.
    13. Mohamed Amr Sultan & Tomaž Kramberger & Mahmoud Barakat & Ahmed Hussein Ali, 2023. "Barriers to Applying Last-Mile Logistics in the Egyptian Market: An Extension of the Technology Acceptance Model," Sustainability, MDPI, vol. 15(17), pages 1-25, August.
    14. Elia, Stefano & Giuffrida, Maria & Mariani, Marcello M. & Bresciani, Stefano, 2021. "Resources and digital export: An RBV perspective on the role of digital technologies and capabilities in cross-border e-commerce," Journal of Business Research, Elsevier, vol. 132(C), pages 158-169.
    15. Malacina, Iryna & Teplov, Roman, 2022. "Supply chain innovation research: A bibliometric network analysis and literature review," International Journal of Production Economics, Elsevier, vol. 251(C).
    16. Ronan de Kervenoael & Alexandre Schwob & Careen Chandra, 2020. "E-retailers and the engagement of delivery workers in urban last-mile delivery for sustainable logistics value creation: Leveraging legitimate concerns under time-based marketing promise," Post-Print hal-02780647, HAL.
    17. Kotzab, Herbert & Yumurtacı Hüseyinoğlu, Işık Özge & Şen, Irmak & Mena, Carlos, 2024. "Exploring home delivery service attributes: Sustainability versus delivery expectations during the COVID-19 pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
    18. Alaa Eddine El Moussaoui & Brahim Benbba & Anicia Jaegler & Taoufiq El Moussaoui & Zineb El Andaloussi & Loqman Chakir, 2023. "Consumer Perceptions of Online Shopping and Willingness to Use Pick-Up Points: A Case Study of Morocco," Sustainability, MDPI, vol. 15(9), pages 1-19, April.
    19. Mele, Cristina & Hollebeek, Linda D. & Di Bernardo, Irene & Russo Spena, Tiziana, 2025. "Unravelling the customer journey: A conceptual framework and research agenda," Technological Forecasting and Social Change, Elsevier, vol. 211(C).
    20. Tolstoy, Daniel & Nordman, Emilia Rovira & Hånell, Sara Melén & Özbek, Nurgül, 2021. "The development of international e-commerce in retail SMEs: An effectuation perspective," Journal of World Business, Elsevier, vol. 56(3).

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:22:p:15718-:d:1275905. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.