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An IPA Approach towards Including Citizens’ Perceptions into Strategic Decisions for Smart Cities in Romania

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  • Olimpia-Iuliana Ban

    (Department of Economics and Business, Faculty of Economic Sciences, University of Oradea, 1 University Street, 410087 Oradea, Romania)

  • Monica-Eva Faur

    (Doctoral School of Economic Sciences, Faculty of Economic Sciences, University of Oradea, 1 University Street, 410087 Oradea, Romania)

  • Elena-Aurelia Botezat

    (Department of Management and Marketing, Faculty of Economic Sciences, University of Oradea, 1 University Street, 410087 Oradea, Romania)

  • Florica Ștefănescu

    (Department of Sociology, Social Work, Faculty of Social-Humanistic Sciences, University of Oradea, 1 University Street, 410087 Oradea, Romania)

  • Jozsef Gonczi

    (Doctoral School of Economic Sciences, Faculty of Economic Sciences, University of Oradea, 1 University Street, 410087 Oradea, Romania)

Abstract

City administrators have begun to consider citizens’ perception as an essential enabler of smart and sustainable city development. In response to their need, our study mainly aimed to analyze the citizens’ perceptions related to the attributes of a smart city and to offer an evidence-based importance–performance analysis (IPA) technique, revised with triangular number fuzzy, to set priorities to develop it further successfully, taking Oradea, Romania, as an example. Specifically, we investigated varying the citizens’ perceptions regarding the attributes of a smart city across the thematic content analysis followed by an IPA approach to identify the attributes of a smart city that could be expected to advance its future development. The results show that most of our respondents appreciated the city administrators’ efforts and expressed relatively higher preferences for the fifteen smart city attributes of Oradea on which the local authorities should focus. The research brings valuable insight into the strategic decision making related to smart city development, which can serve academics and practitioners, complementing existing literature on the citizens’ perception of sustainable smart city development.

Suggested Citation

  • Olimpia-Iuliana Ban & Monica-Eva Faur & Elena-Aurelia Botezat & Florica Ștefănescu & Jozsef Gonczi, 2022. "An IPA Approach towards Including Citizens’ Perceptions into Strategic Decisions for Smart Cities in Romania," Sustainability, MDPI, vol. 14(20), pages 1-20, October.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:20:p:13294-:d:943748
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    References listed on IDEAS

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    Cited by:

    1. Yuxuan Lin & Ruochen Yang & Ryosuke Shimoda & Zheng Xian & Shuhao Liu, 2023. "Unveiling the Role of Zoos in Smart Cities: A Quantitative Analysis of the Degree of Smartness in Kyoto City Zoo," Land, MDPI, vol. 12(9), pages 1-25, September.
    2. Laurentiu-Nicolae PRICOPE & Valentin-Marian ANTOHI & Romeo-Victor IONESCU & Dragos-Sebastian CRISTEA & Alina MECA & Monica-Laura ZLATI, 2023. "Case Study of Smart City Development in Romania," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 2, pages 21-30.

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