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Critical Dimensions of Blockchain Technology Implementation in the Healthcare Industry: An Integrated Systems Management Approach

Author

Listed:
  • Satyabrata Aich

    (Institute of Digital Anti-Aging Healthcare, Inje University, Gimhae 50834, Korea)

  • Sushanta Tripathy

    (School of Mechanical Engineering, KIIT Deemed to be University, Bhubaneswar 751024, Odisha, India)

  • Moon-Il Joo

    (Institute of Digital Anti-Aging Healthcare, Inje University, Gimhae 50834, Korea)

  • Hee-Cheol Kim

    (College of AI Convergence/Institute of Digital Anti-aging Healthcare/u-AHRC, Inje University, Gimhae 50834, Korea)

Abstract

In the digital era, almost every system is connected to a digital platform to enhance efficiency. Although life is thus improved, security issues remain important, especially in the healthcare sector. The privacy and security of healthcare records is paramount; data leakage is socially unacceptable. Therefore, technology that protects data but does not compromise efficiency is essential. Blockchain technology has gained increasing attention as it ensures transparency, trust, privacy, and security. However, the critical factors affecting efficiency require further study. Here, we define the critical factors that affect blockchain implementation in the healthcare industry. We extracted such factors from the literature and from experts, then used interpretive structural modeling to define the interrelationships among these factors and classify them according to driving and dependence forces. This identified key drivers of the desired objectives. Regulatory clarity and governance (F2), immature technology (F3), high investment cost (F6), blockchain developers (F9), and trust among stakeholders (F12) are key factors to consider when seeking to implement blockchain technology in healthcare. Our analysis will allow managers to understand the requirements for successful implementation.

Suggested Citation

  • Satyabrata Aich & Sushanta Tripathy & Moon-Il Joo & Hee-Cheol Kim, 2021. "Critical Dimensions of Blockchain Technology Implementation in the Healthcare Industry: An Integrated Systems Management Approach," Sustainability, MDPI, vol. 13(9), pages 1-17, May.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:9:p:5269-:d:550727
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    References listed on IDEAS

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    1. Ulpan Tokkozhina & Ana Lucia Martins & Joao C. Ferreira, 2023. "Uncovering dimensions of the impact of blockchain technology in supply chain management," Operations Management Research, Springer, vol. 16(1), pages 99-125, March.

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