IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i4p1522-d322108.html
   My bibliography  Save this article

Relations between National and Organisational Culture—Case Study

Author

Listed:
  • Joanna Szydło

    (Faculty of Engineering Management, Bialystok University of Technology, 45A Wiejska Street, 15-351 Bialystok, Poland)

  • Justyna Grześ-Bukłaho

    (Faculty of Engineering Management, Bialystok University of Technology, 45A Wiejska Street, 15-351 Bialystok, Poland)

Abstract

Management science focuses on organisational culture. This reflection also applies to the broadly understood cultural context, as organisations operate in specific places and at specific times. As entrepreneurs enter foreign markets, there is a need to deepen their knowledge of cultural aspects, which results in the possibility to generate practical guidelines for shaping organisational culture in a different cultural environment. The article assumes that out of four elements conditioning organisational culture—type of environment, type of organisation, features of organisation and features of participants—two of them, type of environment and features of its participants, are the basic ways to organisational culture, by means of which the organisational culture is permeated by artefacts, values and basic assumptions, characteristic of national cultures. This permeation is exemplified by organisations from the same industry, having the same top management but functioning in different cultural environments. The study was conducted with the use of the multiple, exploratory and explanatory case study method. It consisted of three stages: The first stage included literature analyses (analyses of secondary data and legacy data), which aimed to determine the features of two cultures—Polish and Ukrainian. At the second stage, the authors conducted pilot studies among the representatives of the Polish and Ukrainian national culture. At the third stage, the organisational cultures of companies operating in the environment of the Polish and Ukrainian culture were surveyed. The research sample included 590 people. The authors based their studies on the Milton Rokeach Values Scale and an author’s tool, in which Hofstede’s concept of cultural dimensions. The statistical analysis involved the nonparametric Mann–Whitney U test.

Suggested Citation

  • Joanna Szydło & Justyna Grześ-Bukłaho, 2020. "Relations between National and Organisational Culture—Case Study," Sustainability, MDPI, vol. 12(4), pages 1-23, February.
  • Handle: RePEc:gam:jsusta:v:12:y:2020:i:4:p:1522-:d:322108
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/4/1522/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/12/4/1522/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Harris, Simon & Carr, Chris, 2008. "National cultural values and the purpose of businesses," International Business Review, Elsevier, vol. 17(1), pages 103-117, February.
    2. Eunah Lim & Nelson Santos António, 2020. "National culture as a moderator in ambidexterity-performance relationships: a meta-analysis," International Journal of Business Innovation and Research, Inderscience Enterprises Ltd, vol. 21(1), pages 128-149.
    3. De Silva Kanakaratne, Maheshan & Bray, Jeffery & Robson, Julie, 2020. "The influence of national culture and industry structure on grocery retail customer loyalty," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. C, Deep Prakash & Majumdar, Adrija, 2023. "Predicting sports fans’ engagement with culturally aligned social media content: A language expectancy perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
    2. Osorio, María Lucila & Centeno-Velázquez, Edgar & López-Pérez, María Eugenia & del Castillo, Ernesto, 2021. "Authenticity, fit and product type: Testing a celebrity brand extension model cross-culturally," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    3. Jianwei Qian & Pearl Lin & Jiewen Wei & Ting Liu & Krittinee Nuttavuthisit, 2023. "Cooking Class Travel in Thailand: An Investigation of Value Co-Creation Experiences," SAGE Open, , vol. 13(2), pages 21582440231, May.
    4. Konuk, Faruk Anıl, 2021. "The moderating impact of taste award on the interplay between perceived taste, perceived quality and brand trust," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    5. Pablo Cardona & Ivan Malbašić & Carlos Rey, 2018. "Institutions, paradoxes, and compensation logics: evidence from corporate values of the largest Chinese and US companies," Asia Pacific Business Review, Taylor & Francis Journals, vol. 24(5), pages 602-619, October.
    6. Agarwal, Reeti & Mehrotra, Ankit & Misra, Dheeraj, 2022. "Customer happiness as a function of perceived loyalty program benefits - A quantile regression approach," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    7. Kao, Karen C. & Rao Hill, Sally & Troshani, Indrit, 2021. "A cross-country comparison of online deal popularity effect," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    8. White, George O. & Hadjimarcou, John & Fainshmidt, Stav & Posthuma, Richard A., 2013. "MNE home country cultural norms and conflict strategy fit in transnational business contract disputes," International Business Review, Elsevier, vol. 22(3), pages 554-567.
    9. Blocker, Christopher P., 2011. "Modeling customer value perceptions in cross-cultural business markets," Journal of Business Research, Elsevier, vol. 64(5), pages 533-540, May.
    10. Buck, Trevor & Liu, Xiaohui & Ott, Ursula, 2010. "Long-term orientation and international joint venture strategies in modern China," International Business Review, Elsevier, vol. 19(3), pages 223-234, June.
    11. Joshua D. SHACKMAN, 2018. "Measurement Of National Culture: A Multiple Source Latent Variable Approach," CrossCultural Management Journal, Fundația Română pentru Inteligența Afacerii, Editorial Department, issue 2, pages 73-83, December.
    12. Goić, Marcel & Levenier, Camilo & Montoya, Ricardo, 2021. "Drivers of customer satisfaction in the grocery retail industry: A longitudinal analysis across store formats," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    13. Roth, Kendall & Kostova, Tatiana & Dakhli, Mourad, 2011. "Exploring cultural misfit: Causes and consequences," International Business Review, Elsevier, vol. 20(1), pages 15-26, February.
    14. Raj Aggarwal & Joanne Goodell & John Goodell, 2014. "Culture, Gender, and GMAT Scores: Implications for Corporate Ethics," Journal of Business Ethics, Springer, vol. 123(1), pages 125-143, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:4:p:1522-:d:322108. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.