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Configuring a Trust-based Inter-organizational Cooperation Network for Post-industrial Tourist Organizations on a Tourist Route

Author

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  • Mateusz Naramski

    (Department of Organization and Management, Institute of Economy and Informatics, Silesian University of Technology, Akademicka 2A, 44-100 Gliwice, Poland)

  • Adam R. Szromek

    (Department of Organization and Management, Institute of Economy and Informatics, Silesian University of Technology, Akademicka 2A, 44-100 Gliwice, Poland)

Abstract

The aim of the paper was to create a configuration model of an inter-organizational network for post-industrial tourist organizations. Nowadays, establishing organized and structured cooperation is necessary not only from a single organization’s perspective, which fights for survival on a highly competitive market, but also from the perspective of a whole touristic region. The quality and social responsibility of a regional touristic product is determined not by a single organization, but by their collective outcome. The main goal was achieved by the analysis of tourist sites, their function within the Industrial Monuments Route (IMR) in Poland, as a case for the conducted study. The authors used trust level indicators as determinants for designating inter-organizational relations in the wrought network model. Those relations concern various forms of cooperation that the researched organizations have selected during a structured interview and were willing to undertake under given conditions. The result is a multi-dimensional model of a cooperation network that can be implemented at IMR and used as a guideline for creating similar models for other thematic tourist routes.

Suggested Citation

  • Mateusz Naramski & Adam R. Szromek, 2019. "Configuring a Trust-based Inter-organizational Cooperation Network for Post-industrial Tourist Organizations on a Tourist Route," Sustainability, MDPI, vol. 11(13), pages 1-20, June.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:13:p:3542-:d:243463
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