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Evolution and Trends in Digital Wallet Research: A Bibliometric Analysis in Scopus and Web of Science

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  • Nieves del Pilar Pizzan-Tomanguillo

    (Formative Research Department, César Vallejo University, Tarapoto 22202, Peru)

  • Tony Venancio Pereyra-Gonzales

    (Unidad de posgrado, César Vallejo University, Moyobamba 22001, Peru)

  • Segundo Victor León-Ramírez

    (Unidad de posgrado, César Vallejo University, Moyobamba 22001, Peru)

  • Jhon Bautista-Fasabi

    (Faculty of Business Sciences, César Vallejo University, Tarapoto 22202, Peru)

  • Carlos Daniel Rosales-Bardalez

    (Unidad de Posgrado, César Vallejo University, Tarapoto 22202, Peru)

  • Roel Dante Gómez-Apaza

    (Unidad de Posgrado, Peruvian Union University, Juliaca 21101, Peru)

  • Sandra Lucero Pizzán-Tomanguillo

    (Research Department, National University of San Marcos, Lima 15081, Peru)

Abstract

Digital wallets have become a driving force in the global economy, with 2.4 billion users worldwide in 2020, a figure projected to reach 3.6 billion by 2026. This study conducts an in-depth bibliometric analysis to evaluate the current state and future trends of digital wallet research using scientific databases such as Scopus and Web of Science. A scoping review methodology was applied, in which we analyzed 778 documents, following an eligibility process with the following search terms: “digital wallet”, “mobile wallet”, and “e-wallet”. Results show that India, the United States, and China are leading research efforts in this field. Key factors influencing the adoption of digital wallets include data security, ease of use, and integration with traditional payment systems. While much research has focused on technological innovation and adoption, significant gaps remain in areas such as blockchain integration and AI-driven solutions. This article provides the first comprehensive bibliometric analysis of digital wallets, offering crucial insights into emerging trends such as “blockchain”, “electronic commerce”, and “digital payments” and their role in shaping the future of financial technology.

Suggested Citation

  • Nieves del Pilar Pizzan-Tomanguillo & Tony Venancio Pereyra-Gonzales & Segundo Victor León-Ramírez & Jhon Bautista-Fasabi & Carlos Daniel Rosales-Bardalez & Roel Dante Gómez-Apaza & Sandra Lucero Pizz, 2024. "Evolution and Trends in Digital Wallet Research: A Bibliometric Analysis in Scopus and Web of Science," Publications, MDPI, vol. 12(4), pages 1-14, October.
    • Handle: RePEc:gam:jpubli:v:12:y:2024:i:4:p:34-:d:1496667
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    References listed on IDEAS

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