IDEAS home Printed from https://ideas.repec.org/a/gam/jjrfmx/v18y2025i8p446-d1721759.html

Investigation of the Antecedents of Digital Transformation and Their Effects on Operational Performance in the Jordanian Manufacturing Sector

Author

Listed:
  • Hebah Almajali

    (Department of Accounting, College of business, Mutah University, Karak 61710, Jordan)

  • Nawaf Thuneibat

    (Department of Accounting, College of business, Mutah University, Karak 61710, Jordan)

  • Nour Qatawneh

    (Department of Business Intelligence and Technology, College of Business, Mutah University, Karak 61710, Jordan)

Abstract

Digitalization is viewed as an important promoter of competitiveness, offering future avenues to new value and revenue opportunities. Nevertheless, the factors that determine the drivers of digital transformation (DT) adoption still need to be explored and understood further. Based on the RBV and institutional theory, this study examines the roles played by organizational culture, IT readiness, and customer demands of firms in the implementation of DT and the consequent improvement of operational performance. The results of a survey carried out among 226 manufacturing companies in Jordan indicate that these antecedent factors have a significant and positive effect on the adoption of DT and operational performance. The results also demonstrate that the implementation of DT enhances the operational performance of firms by increasing their efficiency and effectiveness. This research adds to the existing literature on digital transformation through an examination of the antecedents of its adoption. These findings are useful, as they assist firms in viewing digital transformation as an overarching opportunity that needs to be leveraged to improve their operational performance and competitiveness.

Suggested Citation

  • Hebah Almajali & Nawaf Thuneibat & Nour Qatawneh, 2025. "Investigation of the Antecedents of Digital Transformation and Their Effects on Operational Performance in the Jordanian Manufacturing Sector," JRFM, MDPI, vol. 18(8), pages 1-22, August.
    • Handle: RePEc:gam:jjrfmx:v:18:y:2025:i:8:p:446-:d:1721759
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1911-8074/18/8/446/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1911-8074/18/8/446/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Zhiying Ji & Tingyu Zhou & Qian Zhang, 2023. "The Impact of Digital Transformation on Corporate Sustainability: Evidence from Listed Companies in China," Sustainability, MDPI, vol. 15(3), pages 1-19, January.
    2. Bourke, Jane & Roper, Stephen, 2016. "AMT adoption and innovation: An investigation of dynamic and complementary effects," Technovation, Elsevier, vol. 55, pages 42-55.
    3. Dalenogare, Lucas Santos & Benitez, Guilherme Brittes & Ayala, Néstor Fabián & Frank, Alejandro Germán, 2018. "The expected contribution of Industry 4.0 technologies for industrial performance," International Journal of Production Economics, Elsevier, vol. 204(C), pages 383-394.
    4. Hardcopf, Rick & Liu, Gensheng (Jason) & Shah, Rachna, 2021. "Lean production and operational performance: The influence of organizational culture," International Journal of Production Economics, Elsevier, vol. 235(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gillani, Fatima & Chatha, Kamran Ali & Sadiq Jajja, Muhammad Shakeel & Farooq, Sami, 2020. "Implementation of digital manufacturing technologies: Antecedents and consequences," International Journal of Production Economics, Elsevier, vol. 229(C).
    2. Stornelli, Aldo & Ozcan, Sercan & Simms, Christopher, 2021. "Advanced manufacturing technology adoption and innovation: A systematic literature review on barriers, enablers, and innovation types," Research Policy, Elsevier, vol. 50(6).
    3. Christian Arnold & Kai-Ingo Voigt, 2019. "Determinants of Industrial Internet of Things Adoption in German Manufacturing Companies," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(06), pages 1-21, October.
    4. Muhammad Altaf & Wesam Salah Alaloul & Muhammad Ali Musarat & Abdul Hannan Qureshi, 2023. "Life cycle cost analysis (LCCA) of construction projects: sustainability perspective," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(11), pages 12071-12118, November.
    5. Gilberto Santos & Jose Carlos Sá & Maria João Félix & Luís Barreto & Filipe Carvalho & Manuel Doiro & Kristína Zgodavová & Miladin Stefanović, 2021. "New Needed Quality Management Skills for Quality Managers 4.0," Sustainability, MDPI, vol. 13(11), pages 1-22, May.
    6. Verônica Maurer Tabim & Néstor Fabián Ayala & Alejandro G. Frank, 2024. "Implementing Vertical Integration in the Industry 4.0 Journey: Which Factors Influence the Process of Information Systems Adoption?," Information Systems Frontiers, Springer, vol. 26(5), pages 1615-1632, October.
    7. Qiao, Penghua & Qiu, Kaizhong & Fung, Anna & Yau, Jot & Fung, Hung-Gay, 2025. "Exploring the linkage between smart manufacturing technology and outward foreign direct investment in the new digital information age," Research in International Business and Finance, Elsevier, vol. 79(C).
    8. Rafael Martínez-Peláez & Alberto Ochoa-Brust & Solange Rivera & Vanessa G. Félix & Rodolfo Ostos & Héctor Brito & Ramón A. Félix & Luis J. Mena, 2023. "Role of Digital Transformation for Achieving Sustainability: Mediated Role of Stakeholders, Key Capabilities, and Technology," Sustainability, MDPI, vol. 15(14), pages 1-27, July.
    9. Ed Burton & David John Edwards & Chris Roberts & Nicholas Chileshe & Joseph H. K. Lai, 2021. "Delineating the Implications of Dispersing Teams and Teleworking in an Agile UK Construction Sector," Sustainability, MDPI, vol. 13(17), pages 1-21, September.
    10. Michal Gluszak & Remigiusz Gawlik & Malgorzata Zieba, 2019. "Smart and Green Buildings Features in the Decision-Making Hierarchy of Office Space Tenants: An Analytic Hierarchy Process Study," Administrative Sciences, MDPI, vol. 9(3), pages 1-16, July.
    11. Rajka Hrbić, 2025. "Assessing the Early Impact of Industry 4.0 Technologies on the Activity, Efficiency, and Profitability of Croatian Micro-, Small-, and Medium-Sized Enterprises," JRFM, MDPI, vol. 18(10), pages 1-26, October.
    12. Prabhu Mannadhan & Jerzy Ryszard Szymański & Marta Zurek-Mortka & Mithileysh Sathiyanarayanan, 2024. "A Novel Framework for the Iraqi Manufacturing Industry Towards the Adoption of Industry 4.0," Sustainability, MDPI, vol. 16(20), pages 1-19, October.
    13. Oscar F. Bustinza & Ferrán Vendrell-Herrero & Francisco J. Sánchez-Montesinos & José Antonio Campos-Granados, 2021. "Should Manufacturers Support the Entire Product Lifecycle with Services?," Sustainability, MDPI, vol. 13(5), pages 1-14, February.
    14. Duarte Alonso, Abel & Vu, Oanh Thi Kim & Nguyen, Trung Q. & McClelland, Robert & Nguyen, Ngan M. & Huynh, Hoa Thi Ngoc & Akbari, Mohammadreza & Nguyen, Trung Thanh, 2025. "Beyond technology: A socio-technical lens on Industry 4.0 value-adding across industries," Technological Forecasting and Social Change, Elsevier, vol. 221(C).
    15. Oluwatoyin Ayodele Ajani, 2024. "Sustainable Transformation in South African Rural Universities: A Digital Perspective," International Journal of Management, Knowledge and Learning, ToKnowPress, vol. 13, pages 113-127.
    16. Jorge Andrés-Sánchez & Jaume Gené-Albesa, 2024. "Not with the bot! The relevance of trust to explain the acceptance of chatbots by insurance customers," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-12, December.
    17. Tortorella, Guilherme Luz & Narayanamurthy, Gopalakrishnan & Thurer, Matthias, 2021. "Identifying pathways to a high-performing lean automation implementation: An empirical study in the manufacturing industry," International Journal of Production Economics, Elsevier, vol. 231(C).
    18. Ghannouchi, Imen, 2023. "Examining the dynamic nexus between industry 4.0 technologies and sustainable economy: New insights from empirical evidence using GMM estimator across 20 OECD nations," Technology in Society, Elsevier, vol. 75(C).
    19. Vahter, Priit & Vadi, Maaja, 2024. "The relationship of technological and organizational innovation with firm performance: Opening the black box of dynamic complementarities," Technological Forecasting and Social Change, Elsevier, vol. 206(C).
    20. Ismael Cristofer Baierle & Francisco Tardelli da Silva & Ricardo Gonçalves de Faria Correa & Jones Luís Schaefer & Matheus Becker Da Costa & Guilherme Brittes Benitez & Elpidio Oscar Benitez Nara, 2022. "Competitiveness of Food Industry in the Era of Digital Transformation towards Agriculture 4.0," Sustainability, MDPI, vol. 14(18), pages 1-22, September.

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jjrfmx:v:18:y:2025:i:8:p:446-:d:1721759. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.