IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v20y2023i6p5136-d1097242.html
   My bibliography  Save this article

Smart City Solutions from a Societal Perspective—A Case Study

Author

Listed:
  • Agnieszka Szczepańska

    (Department of Socio-Economic Geography, Institute of Spatial Management and Geography, Faculty of Geoengineering, University of Warmia and Mazury in Olsztyn, Prawocheńskiego 15, 10-724 Olsztyn, Poland)

  • Rafał Kaźmierczak

    (Department of Land Management and Geographic Information Systems, Institute of Spatial Management and Geography, Faculty of Geoengineering, University of Warmia and Mazury in Olsztyn, Prawocheńskiego 15, 10-724 Olsztyn, Poland)

  • Monika Myszkowska

    (Scientific Circle of Spatial Management, Institute of Spatial Management and Geography, Faculty of Geoengineering, University of Warmia and Mazury in Olsztyn, Prawocheńskiego 15, 10-724 Olsztyn, Poland)

Abstract

More and more cities are evolving towards the smart city concept, which brings about a tangible effect of raised life quality levels. This is confirmed by the satisfaction of inhabitants with the introduced smart solutions. It is their opinion on this issue that is crucial, as they are the main beneficiaries of these measures. This article presents a case study of a medium-sized city, which illustrates the smart city issue from an inhabitants’ perspective. An analysis of objective indices classifies a city as smart, and it is included in European lists of smart cities. It is interesting, however, to see how the inhabitants themselves assess the city in the context of the smart solutions in place. Are they relevant to them? Has the quality of life increased? Are they satisfied with the individual aspects of city functioning? What solutions are they awaiting? What areas require changes? The involvement of inhabitants and the public participation level were also assessed. The questionnaire survey results indicated whether the city can be classified as a smart city of the future and identified the spheres of the city’s activities that need improvement. The main conclusions are that inhabitants have a positive perception of a city’s smart services provided that their implementation results in an enhanced quality of life. At the same time, even though inhabitants are aware of the smart services introduced, they do not fully use them, which may be due to their low attractiveness, a lack of promotion on the part of the city, or a lack of equipment readiness.

Suggested Citation

  • Agnieszka Szczepańska & Rafał Kaźmierczak & Monika Myszkowska, 2023. "Smart City Solutions from a Societal Perspective—A Case Study," IJERPH, MDPI, vol. 20(6), pages 1-27, March.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:6:p:5136-:d:1097242
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/20/6/5136/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/20/6/5136/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Justyna Żywiołek & Francesco Schiavone, 2021. "Perception of the Quality of Smart City Solutions as a Sense of Residents’ Safety," Energies, MDPI, vol. 14(17), pages 1-16, September.
    2. Fabian Dembski & Uwe Wössner & Mike Letzgus & Michael Ruddat & Claudia Yamu, 2020. "Urban Digital Twins for Smart Cities and Citizens: The Case Study of Herrenberg, Germany," Sustainability, MDPI, vol. 12(6), pages 1-17, March.
    3. Jooseok Oh, 2020. "Smart City as a Tool of Citizen-Oriented Urban Regeneration: Framework of Preliminary Evaluation and Its Application," Sustainability, MDPI, vol. 12(17), pages 1-20, August.
    4. Agnieszka Szczepańska & Rafał Kaźmierczak & Monika Myszkowska, 2021. "Virtual Reality as a Tool for Public Consultations in Spatial Planning and Management," Energies, MDPI, vol. 14(19), pages 1-19, September.
    5. José A. LugoSantiago, 2020. "Leadership and Strategic Foresight in Smart Cities," Springer Books, Springer, number 978-3-030-49020-1, September.
    6. Appio, Francesco Paolo & Lima, Marcos & Paroutis, Sotirios, 2019. "Understanding Smart Cities: Innovation ecosystems, technological advancements, and societal challenges," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 1-14.
    7. Manousos Bouloukakis & Nikolaos Partarakis & Ioannis Drossis & Manos Kalaitzakis & Constantine Stephanidis, 2019. "Virtual Reality for Smart City Visualization and Monitoring," Progress in IS, in: Anastasia Stratigea & Dimitris Kavroudakis (ed.), Mediterranean Cities and Island Communities, chapter 0, pages 1-18, Springer.
    8. Appio, Francesco Paolo & Lima, Marcos & Paroutis, Sotirios, 2019. "Understanding Smart Cities: Innovation ecosystems, technological advancements, and societal challenges," Technological Forecasting and Social Change, Elsevier, vol. 142(C), pages 1-14.
    9. Vanessa Thomas & Ding Wang & Louise Mullagh & Nick Dunn, 2016. "Where’s Wally? In Search of Citizen Perspectives on the Smart City," Sustainability, MDPI, vol. 8(3), pages 1-13, February.
    10. Annalisa Cocchia, 2014. "Smart and Digital City: A Systematic Literature Review," Progress in IS, in: Renata Paola Dameri & Camille Rosenthal-Sabroux (ed.), Smart City, edition 127, pages 13-43, Springer.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Renata Biadacz & Marek Biadacz, 2021. "Implementation of “Smart” Solutions and An Attempt to Measure Them: A Case Study of Czestochowa, Poland," Energies, MDPI, vol. 14(18), pages 1-28, September.
    2. Eusebio Scornavacca & Francesco Paolone & Stefano Za & Laura Martiniello, 2020. "Investigating the entrepreneurial perspective in smart city studies," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1197-1223, December.
    3. LEBRUMENT, Norbert & ZUMBO-LEBRUMENT, Cédrine & ROCHETTE, Corinne & ROULET, Thomas J., 2021. "Triggering participation in smart cities: Political efficacy, public administration satisfaction and sense of belonging as drivers of citizens’ intention," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    4. Mónica L. Chaparro-Mantilla & Clara I. Peña de Carrillo & Ruth Zárate-Rueda, 2021. "A Model for Competent Social Weaving in Smart Cities, Analyzed in Boys and Girls with Cognitive Impairment," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(4), pages 2083-2110, December.
    5. Filippo Corsini & Rafael Laurenti & Franziska Meinherz & Francesco Paolo Appio & Luca Mora, 2019. "The Advent of Practice Theories in Research on Sustainable Consumption: Past, Current and Future Directions of the Field," Sustainability, MDPI, vol. 11(2), pages 1-19, January.
    6. Maria Vincenza Ciasullo & Orlando Troisi & Mara Grimaldi & Daniele Leone, 2020. "Multi-level governance for sustainable innovation in smart communities: an ecosystems approach," International Entrepreneurship and Management Journal, Springer, vol. 16(4), pages 1167-1195, December.
    7. Xiaoran Zheng & Yuzhuo Cai, 2022. "Transforming Innovation Systems into Innovation Ecosystems: The Role of Public Policy," Sustainability, MDPI, vol. 14(12), pages 1-26, June.
    8. Shami, Mohammad Reza & Rad, Vahid Bigdeli & Moinifar, Maryam, 2022. "The structural model of indicators for evaluating the quality of urban smart living," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    9. Anthea van der Hoogen & Ifeoluwapo Fashoro & Andre P. Calitz & Lamla Luke, 2024. "A Digital Transformation Framework for Smart Municipalities," Sustainability, MDPI, vol. 16(3), pages 1-28, February.
    10. Caprotti, Federico & Liu, Dong, 2020. "Emerging platform urbanism in China: Reconfigurations of data, citizenship and materialities," Technological Forecasting and Social Change, Elsevier, vol. 151(C).
    11. Kajikawa, Yuya & Mejia, Cristian & Wu, Mengjia & Zhang, Yi, 2022. "Academic landscape of Technological Forecasting and Social Change through citation network and topic analyses," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
    12. Oleg Golubchikov & Mary J. Thornbush, 2022. "Smart Cities as Hybrid Spaces of Governance: Beyond the Hard/Soft Dichotomy in Cyber-Urbanization," Sustainability, MDPI, vol. 14(16), pages 1-12, August.
    13. Aleksandra Jadach-Sepioło & Katarzyna Olejniczak-Szuster & Michał Dziadkiewicz, 2021. "Does Environment Matter in Smart Revitalization Strategies? Management towards Sustainable Urban Regeneration Programs in Poland," Energies, MDPI, vol. 14(15), pages 1-16, July.
    14. Richard Hu, 2019. "The State of Smart Cities in China: The Case of Shenzhen," Energies, MDPI, vol. 12(22), pages 1-18, November.
    15. Bencsik, Barbara & Palmié, Maximilian & Parida, Vinit & Wincent, Joakim & Gassmann, Oliver, 2023. "Business models for digital sustainability: Framework, microfoundations of value capture, and empirical evidence from 130 smart city services," Journal of Business Research, Elsevier, vol. 160(C).
    16. Tan Yigitcanlar & Bo Xia & Tatiana Tucunduva Philippi Cortese & Jamile Sabatini-Marques, 2023. "Understanding City 4.0: A Triple Bottom Line Approach," Sustainability, MDPI, vol. 16(1), pages 1-11, December.
    17. El Barachi, May & Salim, Taghreed Abu & Nyadzayo, Munyaradzi W. & Mathew, Sujith & Badewi, Amgad & Amankwah-Amoah, Joseph, 2022. "The relationship between citizen readiness and the intention to continuously use smart city services: Mediating effects of satisfaction and discomfort," Technology in Society, Elsevier, vol. 71(C).
    18. Leonardo Guevara & Fernando Auat Cheein, 2020. "The Role of 5G Technologies: Challenges in Smart Cities and Intelligent Transportation Systems," Sustainability, MDPI, vol. 12(16), pages 1-15, August.
    19. Ginevra Balletto & Mara Ladu & Federico Camerin & Emilio Ghiani & Jacopo Torriti, 2022. "More Circular City in the Energy and Ecological Transition: A Methodological Approach to Sustainable Urban Regeneration," Sustainability, MDPI, vol. 14(22), pages 1-18, November.
    20. Barrutia, Jose M. & Echebarria, Carmen & Aguado-Moralejo, Itziar & Apaolaza-Ibáñez, Vanessa & Hartmann, Patrick, 2022. "Leading smart city projects: Government dynamic capabilities and public value creation," Technological Forecasting and Social Change, Elsevier, vol. 179(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:20:y:2023:i:6:p:5136-:d:1097242. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.