IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i13p7806-d847787.html
   My bibliography  Save this article

From Survey Results to a Decision-Making Matrix for Strategic Planning in Healthcare: The Case of Clinical Pathways

Author

Listed:
  • Lavinia Bianco

    (Department of Public Health and Infectious Diseases, “Sapienza” University of Rome, Piazzale Aldo Moro 5, 00185 Rome, Italy)

  • Salvatore Raffa

    (Department of Clinical and Molecular Medicine, “Sapienza” University of Rome, Viale Regina Elena 291, 00161 Rome, Italy
    Sant’Andrea University Hospital, Via di Grottarossa 1035-1039, 00189 Rome, Italy)

  • Paolo Fornelli

    (Associazione Italiana per la Qualità della Assistenza Sanitaria e Sociale (ASIQUAS), Largo Konrad Adenauer 1/B, 00144 Rome, Italy
    Department of Social Sciences and Economics, “Sapienza” University of Rome, Via Salaria 113, 00198 Rome, Italy)

  • Rita Mancini

    (Department of Clinical and Molecular Medicine, “Sapienza” University of Rome, Viale Regina Elena 291, 00161 Rome, Italy
    Sant’Andrea University Hospital, Via di Grottarossa 1035-1039, 00189 Rome, Italy)

  • Angela Gabriele

    (Azienda Sanitaria Locale (ASL) Frosinone District C and D, Via De Bosis-03043 Cassino, Via Piemonte, 03039 Sora, Italy)

  • Francesco Medici

    (Azienda Ospedaliera San Camillo-Forlanini, Circonvallazione Gianicolense, 87, 00152 Rome, Italy)

  • Claudia Battista

    (Department of Mental Health and Pathological Addictions, Azienda Sanitaria Locale (ASL) RM 6, Via Borgo Garibaldi 12, 00041 Albano Laziale, Italy)

  • Stefania Greco

    (Azienda Ospedaliera San Camillo-Forlanini, Circonvallazione Gianicolense, 87, 00152 Rome, Italy)

  • Giuseppe Croce

    (Internal Medicine Unit, “G. Mazzini” Hospital, ASL 4 Teramo, Piazza Italia 1, 64100 Teramo, Italy)

  • Aldo Germani

    (Department of Clinical and Molecular Medicine, “Sapienza” University of Rome, Viale Regina Elena 291, 00161 Rome, Italy)

  • Simona Petrucci

    (Department of Clinical and Molecular Medicine, “Sapienza” University of Rome, Viale Regina Elena 291, 00161 Rome, Italy
    Sant’Andrea University Hospital, Via di Grottarossa 1035-1039, 00189 Rome, Italy)

  • Paolo Anibaldi

    (Sant’Andrea University Hospital, Via di Grottarossa 1035-1039, 00189 Rome, Italy)

  • Valerio Bianco

    (Department of Medical Surgical Sciences and Translational Medicine, “Sapienza” University of Rome, Via di Grottarossa 1035/1039, 00189 Rome, Italy)

  • Mario Ronchetti

    (Associazione Italiana per la Qualità della Assistenza Sanitaria e Sociale (ASIQUAS), Largo Konrad Adenauer 1/B, 00144 Rome, Italy
    Department of Social Sciences and Economics, “Sapienza” University of Rome, Via Salaria 113, 00198 Rome, Italy)

  • Giorgio Banchieri

    (Associazione Italiana per la Qualità della Assistenza Sanitaria e Sociale (ASIQUAS), Largo Konrad Adenauer 1/B, 00144 Rome, Italy
    Department of Social Sciences and Economics, “Sapienza” University of Rome, Via Salaria 113, 00198 Rome, Italy)

  • Christian Napoli

    (Sant’Andrea University Hospital, Via di Grottarossa 1035-1039, 00189 Rome, Italy
    Department of Medical Surgical Sciences and Translational Medicine, “Sapienza” University of Rome, Via di Grottarossa 1035/1039, 00189 Rome, Italy)

  • Maria Piane

    (Department of Clinical and Molecular Medicine, “Sapienza” University of Rome, Viale Regina Elena 291, 00161 Rome, Italy
    Sant’Andrea University Hospital, Via di Grottarossa 1035-1039, 00189 Rome, Italy)

Abstract

Background: It is a well-known fact that the information obtained from a survey can be used in a healthcare organizational analysis; however, it is very difficult to compare the different results found in the literature to each other, even through the use of metanalysis, as the methodology is often not consistent. Methods: Data from a survey analyzing the organizational and managerial responses adopted in pathology-specific clinical pathways (CPs) during the first two waves of the COVID-19 pandemic were used for constructing a decisional matrix, a tool called SPRIS system, consisting of four different sheets. The first sheet reports the results of the survey and, using a streetlight color system, identifies strengths and weaknesses; the second one, by assigning a priority score, establishes the priority of intervention on each of the strengths and weaknesses identified; the third sheet reports the subjective items of the questionnaire in order to identify threats and opportunities and their probability of happening; in the last sheet, a SWOT Analysis is used to calculate the performance index of the whole organization. Results: The SPRIS system, applied to data concerning the adaptation of four CPs to the COVID-19 pandemic, showed that, whereas all the CPs had a good performance index, some concerns remained unsolved and need be addressed. Conclusions: The SPRIS system showed to be an easily constructed tool that is able to give an overview of the organization analyzed by the survey and to produce an index that can be used in a direct quality comparison between different services or organizations.

Suggested Citation

  • Lavinia Bianco & Salvatore Raffa & Paolo Fornelli & Rita Mancini & Angela Gabriele & Francesco Medici & Claudia Battista & Stefania Greco & Giuseppe Croce & Aldo Germani & Simona Petrucci & Paolo Anib, 2022. "From Survey Results to a Decision-Making Matrix for Strategic Planning in Healthcare: The Case of Clinical Pathways," IJERPH, MDPI, vol. 19(13), pages 1-30, June.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:13:p:7806-:d:847787
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/13/7806/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/13/7806/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Antonella Arghittu & Marco Dettori & Emma Dempsey & Giovanna Deiana & Claudio Angelini & Angela Bechini & Caterina Bertoni & Sara Boccalini & Paolo Bonanni & Sandro Cinquetti & Fabrizio Chiesi & Maria, 2021. "Health Communication in COVID-19 Era: Experiences from the Italian VaccinarSì Network Websites," IJERPH, MDPI, vol. 18(11), pages 1-14, May.
    2. Lois Orton & Ffion Lloyd-Williams & David Taylor-Robinson & Martin O'Flaherty & Simon Capewell, 2011. "The Use of Research Evidence in Public Health Decision Making Processes: Systematic Review," PLOS ONE, Public Library of Science, vol. 6(7), pages 1-10, July.
    3. Margaret Chan & Michel Kazatchkine & Julian Lob-Levyt & Thoraya Obaid & Julian Schweizer & Michel Sidibe & Ann Veneman & Tadataka Yamada, 2010. "Meeting the Demand for Results and Accountability: A Call for Action on Health Data from Eight Global Health Agencies," PLOS Medicine, Public Library of Science, vol. 7(1), pages 1-4, January.
    4. Macinko, J. & Silver, D., 2012. "Improving state health policy assessment: An agenda for measurement and analysis," American Journal of Public Health, American Public Health Association, vol. 102(9), pages 1697-1705.
    5. Francesca Gallè & Elita Anna Sabella & Paolo Roma & Stefano Ferracuti & Giovanna Da Molin & Giusy Diella & Maria Teresa Montagna & Giovanni Battista Orsi & Giorgio Liguori & Christian Napoli, 2021. "Knowledge and Lifestyle Behaviors Related to COVID-19 Pandemic in People over 65 Years Old from Southern Italy," IJERPH, MDPI, vol. 18(20), pages 1-11, October.
    6. I-Hui Chen & Shu-Fen Kuo & Yen-Kuang Lin & Tsai-Wei Huang, 2022. "Knowledge of and Barriers to Palliative Care Perceived by Healthcare Providers before and after Promotion of the Patient Autonomy Act: A Cross-Sectional Study," IJERPH, MDPI, vol. 19(7), pages 1-13, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hani Amir Aouissi & Ahmed Hamimes & Mostefa Ababsa & Lavinia Bianco & Christian Napoli & Feriel Kheira Kebaili & Andrey E. Krauklis & Hafid Bouzekri & Kuldeep Dhama, 2022. "Bayesian Modeling of COVID-19 to Classify the Infection and Death Rates in a Specific Duration: The Case of Algerian Provinces," IJERPH, MDPI, vol. 19(15), pages 1-18, August.
    2. Benedetta Barchielli & Clarissa Cricenti & Francesca Gallè & Elita Anna Sabella & Fabrizio Liguori & Giovanna Da Molin & Giorgio Liguori & Giovanni Battista Orsi & Anna Maria Giannini & Stefano Ferrac, 2022. "Climate Changes, Natural Resources Depletion, COVID-19 Pandemic, and Russian-Ukrainian War: What Is the Impact on Habits Change and Mental Health?," IJERPH, MDPI, vol. 19(19), pages 1-18, September.
    3. Hassan, S. & Thompson, C. & Adams, J. & Chang, M. & Derbyshire, D. & Keeble, M. & Liu, B. & Mytton, O.T. & Rahilly, J. & Savory, B. & Smith, R. & White, M. & Burgoine, T. & Cummins, S., 2024. "The adoption and implementation of local government planning policy to manage hot food takeaways near schools in England: A qualitative process evaluation," Social Science & Medicine, Elsevier, vol. 362(C).
    4. Nancy Li & Markus Luczak-Roesch & Flavia Donadelli, 2023. "A computational approach to study the gap and barriers between science and policy," Science and Public Policy, Oxford University Press, vol. 50(1), pages 15-29.
    5. Cyr, Pascale Renée & Jain, Vageesh & Chalkidou, Kalipso & Ottersen, Trygve & Gopinathan, Unni, 2021. "Evaluations of public health interventions produced by health technology assessment agencies: A mapping review and analysis by type and evidence content," Health Policy, Elsevier, vol. 125(8), pages 1054-1064.
    6. Susan L. Greco & Anna Belova & Jin Huang, 2016. "Benefits of Decreased Mortality Risk from Reductions in Primary Mobile Source Fine Particulate Matter: A Limited Data Approach for Urban Areas Worldwide," Risk Analysis, John Wiley & Sons, vol. 36(9), pages 1783-1802, September.
    7. Marco Dettori & Paolo Castiglia, 2022. "COVID-19 and Digital Health: Evolution, Perspectives and Opportunities," IJERPH, MDPI, vol. 19(14), pages 1-4, July.
    8. Valentin Seidler & Edson C. Utazi & Amelia B. Finaret & Sebastian Luckeneder & Gregor Zens & Maksym Bodarenko & Abigail W. Smith & Sarah E. K. Bradley & Andrew J. Tatem & Patrick Webb, 2025. "Subnational variations in the quality of household survey data in sub-Saharan Africa," Nature Communications, Nature, vol. 16(1), pages 1-12, December.
    9. Zardo, Pauline & Collie, Alex & Livingstone, Charles, 2014. "External factors affecting decision-making and use of evidence in an Australian public health policy environment," Social Science & Medicine, Elsevier, vol. 108(C), pages 120-127.
    10. El-Jardali, Fadi & Bou-Karroum, Lama & Ataya, Nour & El-Ghali, Hana Addam & Hammoud, Rawan, 2014. "A retrospective health policy analysis of the development and implementation of the voluntary health insurance system in Lebanon: Learning from failure," Social Science & Medicine, Elsevier, vol. 123(C), pages 45-54.
    11. Huan Liu & Qiang Chen & Richard Evans, 2022. "How Official Social Media Affected the Infodemic among Adults during the First Wave of COVID-19 in China," IJERPH, MDPI, vol. 19(11), pages 1-18, May.
    12. Olariu Ana Alexandra & Breazu Andreea & Popa Ștefan Cătălin & Popa Cătălina Florentina & Căruceru Nicoleta, 2024. "Decision-Making in Healthcare. A Bibliometric Exploration," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 18(1), pages 3242-3254.
    13. Natasa Loncarevic & Pernille Tanggaard Andersen & Anja Leppin & Maja Bertram, 2021. "Policymakers’ Research Capacities, Engagement, and Use of Research in Public Health Policymaking," IJERPH, MDPI, vol. 18(21), pages 1-17, October.
    14. Maria Piane & Lavinia Bianco & Rita Mancini & Paolo Fornelli & Angela Gabriele & Francesco Medici & Claudia Battista & Stefania Greco & Giuseppe Croce & Laura Franceschetti & Christian Napoli & Mario , 2022. "Impact of the COVID-19 Pandemic on Clinical Pathways for Non-SARS-CoV-2 Related Diseases in the Lazio Region, Italy," IJERPH, MDPI, vol. 19(2), pages 1-16, January.
    15. R Constance Wiener & Christopher Waters & Ruchi Bhandari, 2024. "A theory of oral healthcare decision-making in Appalachia," PLOS ONE, Public Library of Science, vol. 19(5), pages 1-11, May.
    16. Dagenais, Christian & Dupont, Didier & Brière, Frédéric N. & Mena, Diego & Yale-Soulière, Gabrielle & Mc Sween-Cadieux, Esther, 2020. "Codifying explicit and tacit practitioner knowledge in community social pediatrics organizations: Evaluation of the first step of a knowledge transfer strategy," Evaluation and Program Planning, Elsevier, vol. 79(C).
    17. Cheryl Cashin, 2012. "Comparison of the Monitoring and Evaluation Systems of the World Bank and the Global Fund," World Bank Publications - Books, The World Bank Group, number 26678, April.
    18. Peter Byass & Osman Sankoh & Stephen M Tollman & Ulf Högberg & Stig Wall, 2011. "Lessons from History for Designing and Validating Epidemiological Surveillance in Uncounted Populations," PLOS ONE, Public Library of Science, vol. 6(8), pages 1-10, August.
    19. Marco Dettori & Antonella Arghittu & Paolo Castiglia, 2022. "Knowledge and Behaviours towards Immunisation Programmes: Vaccine Hesitancy during the COVID-19 Pandemic Era," IJERPH, MDPI, vol. 19(7), pages 1-6, April.
    20. Richard A. Sharpe & Tim Taylor & Lora E. Fleming & Karyn Morrissey & George Morris & Rachel Wigglesworth, 2018. "Making the Case for “Whole System” Approaches: Integrating Public Health and Housing," IJERPH, MDPI, vol. 15(11), pages 1-22, October.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:13:p:7806-:d:847787. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.