IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v18y2021i4p1893-d500117.html
   My bibliography  Save this article

I Quit! Effects of Work-Family Policies on the Turnover Intention

Author

Listed:
  • José Aurelio Medina-Garrido

    (INDESS, Universidad de Cádiz, 11405 Jerez de la Frontera, Spain)

  • José María Biedma-Ferrer

    (INDESS, Universidad de Cádiz, 11405 Jerez de la Frontera, Spain)

  • María Vanessa Rodríguez-Cornejo

    (INDESS, Universidad de Cádiz, 11405 Jerez de la Frontera, Spain)

Abstract

The retention of key human resources is a challenge and a necessity for any organisation. This paper analyses the impact of the existence and accessibility of work-family policies on the well-being of workers and their intention to leave the organisation. To test the proposed hypotheses, we applied a structural equation model based on the partial least squares path modelling (PLS-SEM) approach to a sample of 558 service sector workers. The results show that the existence and accessibility of work-family policies directly reduce the intention to leave the organisation. Moreover, this relationship also occurs indirectly, by mediating the well-being that is generated by these work-family policies. We also analysed the moderating role that gender and hierarchy could have in the above relationships. In addition to the above theoretical implications, this study has practical implications. The findings show that employees with family and work balance problems experience lower emotional well-being, more health problems and eventually higher turnover rates. To avoid these problems, management must focus not only on the implementation of work-family policies but also on their accessibility, without subsequent retaliation or prejudice to employees. Additionally, management should pay special attention to female managers, given their greater difficulty in balancing work and family life.

Suggested Citation

  • José Aurelio Medina-Garrido & José María Biedma-Ferrer & María Vanessa Rodríguez-Cornejo, 2021. "I Quit! Effects of Work-Family Policies on the Turnover Intention," IJERPH, MDPI, vol. 18(4), pages 1-21, February.
  • Handle: RePEc:gam:jijerp:v:18:y:2021:i:4:p:1893-:d:500117
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/18/4/1893/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/1660-4601/18/4/1893/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Beauregard, T. Alexandra & Henry, Lesley C., 2009. "Making the link between work-life balance practices and organizational performance," LSE Research Online Documents on Economics 25224, London School of Economics and Political Science, LSE Library.
    2. M. Joseph Sirgy & Dong-Jin Lee & Seolwoo Park & Mohsen Joshanloo & Minyoung Kim, 2020. "Work–Family Spillover and Subjective Well-Being: The Moderating Role of Coping Strategies," Journal of Happiness Studies, Springer, vol. 21(8), pages 2909-2929, December.
    3. Sara Poggesi & Michela Mari & Luisa Vita, 2019. "Women entrepreneurs and work-family conflict: an analysis of the antecedents," International Entrepreneurship and Management Journal, Springer, vol. 15(2), pages 431-454, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lucrezia Cavagnis & Claudia Russo & Francesca Danioni & Daniela Barni, 2023. "Promoting Women’s Well-Being: A Systematic Review of Protective Factors for Work–Family Conflict," IJERPH, MDPI, vol. 20(21), pages 1-21, October.
    2. Lavinia Denisia Cuc & Andrea Feher & Paul Nichita Cuc & Silviu Gabriel Szentesi & Dana Rad & Gavril Rad & Mioara Florina Pantea & Cosmin Silviu Raul Joldes, 2022. "A Parallel Mediation Analysis on the Effects of Pandemic Accentuated Occupational Stress on Hospitality Industry Staff Turnover Intentions in COVID-19 Context," IJERPH, MDPI, vol. 19(19), pages 1-20, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. José Aurelio Medina-Garrido & José María Biedma-Ferrer & Jaime Sánchez-Ortiz, 2020. "I Can’t Go to Work Tomorrow! Work-Family Policies, Well-Being and Absenteeism," Sustainability, MDPI, vol. 12(14), pages 1-22, July.
    2. Wünderlich, Nancy V. & Iseke, Anja & Becker-Özcamlica, Hürrem, 2020. "Branded Employee Behaviour as a Double-Edged Sword: How Perceptions of Service Employees Impact Job Seekers' Application Intentions," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 4(4), pages 205-215.
    3. Sumbol Fiaz & Muhammad Azeem Qureshi, 2021. "How perceived organizational politics cause work-to-family conflict? Scoping and systematic review of literature," Future Business Journal, Springer, vol. 7(1), pages 1-18, December.
    4. Mohsin, Asad & Lengler, Jorge & Aguzzoli, Roberta, 2015. "Staff turnover in hotels: Exploring the quadratic and linear relationships," Tourism Management, Elsevier, vol. 51(C), pages 35-48.
    5. Zuzana Lušňáková & Silvia Lenčéšová & Veronika Hrdá & Mária Šajbidorová, 2020. "Innovative Processes Within Communication and Motivation, Work Environment Care and Creativity Support of Human Resources," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 68(2), pages 395-405.
    6. Masood Badri & Mugheer Al Khaili & Guang Yang & Muna Al Bahar & Asma Al Rashdi, 2022. "Examining the Structural Effect of Working Time on Well-Being: Evidence from Abu Dhabi," International Journal of Social Sciences, European Research Center, vol. 11(2), pages 24-44, September.
    7. Tanja van der Lippe & Laura den Dulk & Katia Begall, 2024. "Flextime/Flexspace for All in the Organization? A Study of the Availability, Use, and Consequences of Flexible Work Arrangements for Low and High SES Employees in Nine European Countries," Social Sciences, MDPI, vol. 13(4), pages 1-20, April.
    8. Shweta Belwal & Rakesh Belwal, 2023. "Work-Family Conflict and Women’s Turnover Intention: Mediating Effects of Organizational Commitment," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 18(4), pages 1915-1937, August.
    9. James Gerard Caillier, 2017. "Do Work-Life Benefits Enhance the Work Attitudes of Employees? Findings from a Panel Study," Public Organization Review, Springer, vol. 17(3), pages 393-408, September.
    10. Hugo Briseño & Guillermo Estefani & Alejandra Núñez-Acosta & Manuel Soto-Pérez, 2022. "Urban Risks and Their Influence on Subjective Well-being Around the World," Journal of Happiness Studies, Springer, vol. 23(4), pages 1617-1636, April.
    11. Lina Vyas & Francis Cheung & Hang-Yue Ngo & Kee-Lee Chou, 2022. "Family-Friendly Policies: Extrapolating A Pathway towards Better Work Attitudes and Work Behaviors in Hong Kong," IJERPH, MDPI, vol. 19(19), pages 1-18, October.
    12. Anja Feierabend & Philippe Mahler & Bruno Staffelbach, 2011. "Are there Spillover Effects of a Family Supportive Work Environment on Employees without Childcare Responsibilities?," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 22(2), pages 188-209.
    13. Monteiro, Natália P. & Straume, Odd Rune & Valente, Marieta, 2021. "When does remote electronic access (not) boost productivity? Longitudinal evidence from Portugal," Information Economics and Policy, Elsevier, vol. 56(C).
    14. Ibrahim Halil Seyrek & Ayhan Turan, 2017. "Effects of Individual Characteristics and Work Related Factors on the Turnover Intention of Accounting Professionals," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 7(1), pages 236-244, January.
    15. Loo Seng Neo & Jean Yi Colette Tan & Tierra Wan Yi Chew, 2022. "The Influence of COVID-19 on Women’s Perceptions of Work-Family Conflict in Singapore," Social Sciences, MDPI, vol. 11(2), pages 1-13, February.
    16. Adame-Sánchez, Consolación & González-Cruz, Tomás F. & Martínez-Fuentes, Clara, 2016. "Do firms implement work–life balance policies to benefit their workers or themselves?," Journal of Business Research, Elsevier, vol. 69(11), pages 5519-5523.
    17. Dirk De Clercq & Eugene Kaciak & Narongsak (Tek) Thongpapanl, 2023. "Full circle support: unpacking the relationship between women entrepreneurs’ family-to-work support and work interference with family," International Entrepreneurship and Management Journal, Springer, vol. 19(1), pages 343-367, March.
    18. Tania Hasan & Mehwish Jawaad & Irfan Butt, 2021. "The Influence of Person–Job Fit, Work–Life Balance, and Work Conditions on Organizational Commitment: Investigating the Mediation of Job Satisfaction in the Private Sector of the Emerging Market," Sustainability, MDPI, vol. 13(12), pages 1-20, June.
    19. Maria-Lavinia FLOREA & Anca BORZA, 2017. "Practical Aspects Of Work-Life Balance: Segmentation-Integration Organizational Policies In Services Companies In Romania," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 11(1), pages 928-942, November.
    20. Yutaka Ueda, 2012. "The Relationship between Work-life Balance Programs and Employee Satisfaction: Gender Differences in the Moderating Effect of Annual Income," Journal of Business Administration Research, Journal of Business Administration Research, Sciedu Press, vol. 1(1), pages 65-74, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:18:y:2021:i:4:p:1893-:d:500117. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.