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Sexual Harassment by Patients, Clients, and Residents: Investigating Its Prevalence, Frequency and Associations with Impaired Well-Being among Social and Healthcare Workers in Germany

Author

Listed:
  • Mareike Adler

    (Department of Occupational Medicine, Hazardous Substances and Public Health, German Social Accident Insurance Institution for Health and Welfare Services, 22089 Hamburg, Germany)

  • Sylvie Vincent-Höper

    (Department of Work and Organizational Psychology, University of Hamburg, 20146 Hamburg, Germany)

  • Claudia Vaupel

    (Department of Occupational Medicine, Hazardous Substances and Public Health, German Social Accident Insurance Institution for Health and Welfare Services, 22089 Hamburg, Germany)

  • Sabine Gregersen

    (Department of Occupational Medicine, Hazardous Substances and Public Health, German Social Accident Insurance Institution for Health and Welfare Services, 22089 Hamburg, Germany)

  • Anja Schablon

    (Institute for Health Services Research in Dermatology and Nursing, University Clinic Hamburg-Eppendorf, 20246 Hamburg, Germany)

  • Albert Nienhaus

    (Department of Occupational Medicine, Hazardous Substances and Public Health, German Social Accident Insurance Institution for Health and Welfare Services, 22089 Hamburg, Germany
    Institute for Health Services Research in Dermatology and Nursing, University Clinic Hamburg-Eppendorf, 20246 Hamburg, Germany)

Abstract

Social and healthcare workers are at high risk of experiencing sexual harassment in the workplace. Although sexual harassment is detrimental to people’s well-being, only a few studies have systematically investigated social and healthcare workers’ experiences of different forms of sexually harassing behaviors by patients, clients, and residents in Germany. This study aimed to address this gap by determining the prevalence rates and frequency of nonverbal, verbal, and physical sexual harassment by patients, clients, and residents against social and healthcare workers. In addition, we examined the associations of sexual harassment with workers’ well-being and described employees’ awareness of offers of organizational support for sexual harassment prevention and aftercare. Data were collected from n = 901 employees working in a total of 61 facilities, including inpatient and outpatient care, psychiatric facilities, hospitals, and facilities for persons with disabilities. While the prevalence, frequency, and predominant forms of sexual harassment differed across sectors, the results indicated that nonverbal, verbal and physical sexual harassment were highly prevalent in social and healthcare work, with both men and women being affected. Furthermore, we found that sexual harassment was positively related to impaired well-being (e.g., depressiveness and psychosomatic complaints). In terms of support offers for sexual harassment prevention and aftercare, we found that approximately one-third of social and healthcare workers were not aware of any offers at their facilities. In addition to highlighting the problem of sexual harassment by patients, clients, and residents in social and healthcare settings, this study provides recommendations for the development of interventions and suggests several avenues for future research.

Suggested Citation

  • Mareike Adler & Sylvie Vincent-Höper & Claudia Vaupel & Sabine Gregersen & Anja Schablon & Albert Nienhaus, 2021. "Sexual Harassment by Patients, Clients, and Residents: Investigating Its Prevalence, Frequency and Associations with Impaired Well-Being among Social and Healthcare Workers in Germany," IJERPH, MDPI, vol. 18(10), pages 1-18, May.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:10:p:5198-:d:554162
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    References listed on IDEAS

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    1. Anja Schablon & Dana Wendeler & Agnessa Kozak & Albert Nienhaus & Susanne Steinke, 2018. "Prevalence and Consequences of Aggression and Violence towards Nursing and Care Staff in Germany—A Survey," IJERPH, MDPI, vol. 15(6), pages 1-18, June.
    2. Francesco Chirico & Tarja Heponiemi & Milena Pavlova & Salvatore Zaffina & Nicola Magnavita, 2019. "Psychosocial Risk Prevention in a Global Occupational Health Perspective. A Descriptive Analysis," IJERPH, MDPI, vol. 16(14), pages 1-14, July.
    3. Sylvie Vincent-Höper & Mareike Adler & Maie Stein & Claudia Vaupel & Albert Nienhaus, 2020. "Sexually Harassing Behaviors from Patients or Clients and Care Workers’ Mental Health: Development and Validation of a Measure," IJERPH, MDPI, vol. 17(7), pages 1-17, April.
    4. Laura Good & Rae Cooper, 2016. "‘But It's Your Job To Be Friendly’: Employees Coping With and Contesting Sexual Harassment from Customers in the Service Sector," Gender, Work and Organization, Wiley Blackwell, vol. 23(5), pages 447-469, September.
    5. Rosseel, Yves, 2012. "lavaan: An R Package for Structural Equation Modeling," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 48(i02).
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