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Structural Relationship among Physical Self-Efficacy, Psychological Well-Being, and Organizational Citizenship Behavior among Hotel Employees: Moderating Effects of Leisure-Time Physical Activity

Author

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  • Ji-hoon Kang

    (Department of Physical Education, Chuncheon National University of Education, Gongji-ro 126, Korea)

  • Yun-ho Ji

    (Department of Tourism Administration, Kangwon National University, Gangwondaehak-gil 1 KR, Korea)

  • Woo-yeul Baek

    (School of Sport Science, Kyonggi University, Gwanggyosan-ro 154-42, Korea)

  • Kevin K. Byon

    (Department of Kinesiology, Indiana University, Bloomington, IN 47405, USA)

Abstract

Critics argue that service firms should pay more attention to human resource management’s psychological and voluntary aspects to contribute to overall organizational development. The purpose of this study was to investigate the effects of physical self-efficacy on the psychological well-being and organizational citizenship behavior among hotel employees and the moderating effects of leisure-time physical activity on the relationships between the previously mentioned variables. To achieve the research purpose, 346 hotel employees working at the room, food, beverage, and kitchen departments of 10 hotels located in Seoul, South Korea, participated in the study. The researchers visited their department meetings and provided a brief description of the present study and informed consent forms to participate in the study. After obtaining written informed consent forms, the researchers distributed the surveys and asked participants to complete them. Several statistical analyses, including descriptive statistics, confirmatory factor analysis (CFA) for examining the hypothesized model’s psychometric properties, and structural equation modeling (SEM) for testing the hypotheses were conducted using SPSS Ver. 23.0 and AMOS 23.0. Results revealed that perceived physical ability and self-presentation confidence, and psychological well-being positively affected organizational citizenship behavior. Perceived physical ability also had a positive effect on psychological well-being. Lastly, leisure-time physical activity had a partial moderating role in the relationships between the variables mentioned above. This study suggests that promoting employees’ participation in leisure-time physical activity is needed to improve service workers’ organizational citizenship behavior via physical self-efficacy and psychological well-being enhancement.

Suggested Citation

  • Ji-hoon Kang & Yun-ho Ji & Woo-yeul Baek & Kevin K. Byon, 2020. "Structural Relationship among Physical Self-Efficacy, Psychological Well-Being, and Organizational Citizenship Behavior among Hotel Employees: Moderating Effects of Leisure-Time Physical Activity," IJERPH, MDPI, vol. 17(23), pages 1-14, November.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:23:p:8856-:d:452852
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    References listed on IDEAS

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    1. Tiia Kekäläinen & Alexandra M. Freund & Sarianna Sipilä & Katja Kokko, 2020. "Cross-Sectional and Longitudinal Associations between Leisure Time Physical Activity, Mental Well-Being and Subjective Health in Middle Adulthood," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 15(4), pages 1099-1116, September.
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    Cited by:

    1. Won-ho Son & Woo-yeul Baek & Kevin K. Byon, 2022. "Effects of Sports Center Employees’ Self-Leadership on Organizational Commitment: Mediating Effects of Leader-Member Exchange," Sustainability, MDPI, vol. 14(18), pages 1-12, September.
    2. Joachim Bachner & Xavier García-Massó & Isabel Castillo & Filip Mess & Javier Molina-García, 2022. "Do Active Commuters Feel More Competent and Vital? A Self-Organizing Maps Analysis in University Students," IJERPH, MDPI, vol. 19(12), pages 1-18, June.
    3. Chung-Jen Wang & I-Hsiu Yang, 2021. "Why and How Does Empowering Leadership Promote Proactive Work Behavior? An Examination with a Serial Mediation Model among Hotel Employees," IJERPH, MDPI, vol. 18(5), pages 1-18, March.

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