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Supporting Role of Society and Firms to COVID-19 Management among Medical Practitioners

Author

Listed:
  • GholamReza Zandi

    (Universiti Kuala Lumpur Business School, 54000 Kuala Lumpur, Malaysia)

  • Imran Shahzad

    (Post Graduate Center, Limkokwing University of Creative Technology, Cyberjaya 63000, Malaysia)

  • Muhammad Farrukh

    (School of Management and Economics, Beijing Institute of Technology, Beijing 100080, China
    Faculty of Management Sciences, Department of Business Administration, Ilma University, Karachi 72400, Pakistan)

  • Sebastian Kot

    (The Management Faculty, Częstochowa University of Technology, 42-2001 Częstochowa, Poland
    Faculty of Economics and Management Sciences, North-West University, Vaal Triangle Campus, P.O. Box 1174, Vanderbijlpark 1900, South Africa)

Abstract

Measurement of job stress and employees’ commitment are few of the admired topics in the corporate world amongst business writers. With a principal aim to trial the blow of exposure to COVID-19 patients on doctors’ job stress and commitment, in Pakistan; data have been collected through 7-10 min telephonic interview from voluntary participants and a sample of 129 responses were analyzed by Structure Equation Modeling-Partial Least Square (SEM-PLS) path modeling through Smart PLS 3.2. The results of the study indicated; direct positive & significant impact of Extent of Exposure on Job Stress while direct negative, significant association with Commitment. Job Stress also observed having direct negative impact on commitment. The Extent of Exposure-Job Stress relationship was also found stronger among group of doctors having Low level of Perceived Organizational Support and weaker among group of doctors having High level of Perceive Organizational support. Perceived Organizational Support showed a moderating effect on the Extent of Exposure-Job Stress relationship; while, Social Support showed no moderation. Researchers are required to investigate more and management of the medical services providers (both hospitals and government) needs to focus on doctors’ perception about Organizational Support, as doctors show no concern about the support from society as long as their well-being is cared for by respective hospitals. This study is an effort to stimulate more empirical evidence towards the treating and handling of COVID-19 patients and the psychological well-being of doctors.

Suggested Citation

  • GholamReza Zandi & Imran Shahzad & Muhammad Farrukh & Sebastian Kot, 2020. "Supporting Role of Society and Firms to COVID-19 Management among Medical Practitioners," IJERPH, MDPI, vol. 17(21), pages 1-16, October.
  • Handle: RePEc:gam:jijerp:v:17:y:2020:i:21:p:7961-:d:437111
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    References listed on IDEAS

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    1. Adnan ul Haque & John Aston, 2016. "A Relationship Between Occupational Stress And Organisational Commitment Of It Sector'S Employees In Contrasting Economies," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 14(1), pages 95-105, December.
    2. Muhammad Farrukh & Fanchen Meng & Muhammad Sajid & Imran Shahzad, 2020. "Does strategic fit matter in measuring organizational performance? An empirical analysis," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(4), pages 1800-1808, July.
    3. Misbah Hayat Bhatti & Muhammad Hasnat Bhatti & Muhammad Umair Akram & Muhammad Hashim & Zubair Akram, 2016. "Relationship between job stress and organizational commitment: An empirical study of banking sector," E3 Journal of Business Management and Economics., E3 Journals, vol. 7(1), pages 029-037.
    4. Imran Ahmed Shahzad & Valliapan Raju & Muhammad Farrukh & Nagina Kanwal & Muhammad Ikram, 2018. "Quality of Work Life: A Significant Dimension of Non-Financial Compensation or Managers’ Tool to Generate Reciprocity," International Journal of Human Resource Studies, Macrothink Institute, vol. 8(3), pages 218240-2182, December.
    5. Fawad Aslam & Omar Aftab & Naveed Z Janjua, 2005. "Medical Decision Making: The Family–Doctor–Patient Triad," PLOS Medicine, Public Library of Science, vol. 2(6), pages 1-1, June.
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    Cited by:

    1. Jaana-Piia Mäkiniemi & Atte Oksanen & Anne Mäkikangas, 2021. "Loneliness and Well-Being during the COVID-19 Pandemic: The Moderating Roles of Personal, Social and Organizational Resources on Perceived Stress and Exhaustion among Finnish University Employees," IJERPH, MDPI, vol. 18(13), pages 1-15, July.
    2. Katarzyna Grondys & Oliwia Ślusarczyk & Hafezali Iqbal Hussain & Armenia Androniceanu, 2021. "Risk Assessment of the SME Sector Operations during the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(8), pages 1-19, April.
    3. Yusuf Yılmaz & Engin Üngüren & Ömer Akgün Tekin & Yaşar Yiğit Kaçmaz, 2022. "Living with Infection Risk and Job Insecurity during COVID-19: The Relationship of Organizational Support, Organizational Commitment, and Turnover Intention," IJERPH, MDPI, vol. 19(14), pages 1-24, July.
    4. Yibin Ao & Hao Zhu & Fanrong Meng & Yan Wang & Gui Ye & Linchuan Yang & Na Dong & Igor Martek, 2020. "The Impact of Social Support on Public Anxiety amidst the COVID-19 Pandemic in China," IJERPH, MDPI, vol. 17(23), pages 1-14, December.
    5. Hongshan Lai & Md Altab Hossin & Jieyun Li & Ruping Wang & Md Sajjad Hosain, 2022. "Examining the Relationship between COVID-19 Related Job Stress and Employees’ Turnover Intention with the Moderating Role of Perceived Organizational Support: Evidence from SMEs in China," IJERPH, MDPI, vol. 19(6), pages 1-19, March.

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