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Improving Working Conditions and Job Satisfaction in Healthcare: A Study Concept Design on a Participatory Organizational Level Intervention in Psychosocial Risks Management

Author

Listed:
  • Cristina Di Tecco

    (Department of Occupational and Environmental Medicine, Epidemiology and Hygiene, Italian National Workers Compensation Authority, via Fontana Candida, Monte Porzio Catone, 00078 Rome, Italy)

  • Karina Nielsen

    (Institute of Work Psychology, Sheffield University Management School, University of Sheffield, Sheffield S10 2TN, UK)

  • Monica Ghelli

    (Department of Occupational and Environmental Medicine, Epidemiology and Hygiene, Italian National Workers Compensation Authority, via Fontana Candida, Monte Porzio Catone, 00078 Rome, Italy)

  • Matteo Ronchetti

    (Department of Occupational and Environmental Medicine, Epidemiology and Hygiene, Italian National Workers Compensation Authority, via Fontana Candida, Monte Porzio Catone, 00078 Rome, Italy)

  • Ivan Marzocchi

    (Department of Occupational and Environmental Medicine, Epidemiology and Hygiene, Italian National Workers Compensation Authority, via Fontana Candida, Monte Porzio Catone, 00078 Rome, Italy
    Department of Psychology, Sapienza University of Rome, Via dei Marsi, 78, 00185 Rome, Italy)

  • Benedetta Persechino

    (Department of Occupational and Environmental Medicine, Epidemiology and Hygiene, Italian National Workers Compensation Authority, via Fontana Candida, Monte Porzio Catone, 00078 Rome, Italy)

  • Sergio Iavicoli

    (Department of Occupational and Environmental Medicine, Epidemiology and Hygiene, Italian National Workers Compensation Authority, via Fontana Candida, Monte Porzio Catone, 00078 Rome, Italy)

Abstract

This paper contributes to the literature on organizational interventions on occupational health by presenting a concept study design to test the efficacy of a Participatory Organizational-level Intervention to improve working conditions and job satisfaction in Healthcare. The Participatory Organizational-level Intervention is developed using the Italian methodology to assess and manage psychosocial risks tailored to Healthcare. We added an additional step: evaluation, aiming to examine how the intervention works, what worked for whom and in which circumstances. This ongoing study is conducted in collaboration with two large Italian hospitals (more than 7000 employees). The study design comprises a quasi-experimental approach consisting of five phases and surveys distributed pre- and post-intervention aiming to capture improvements in working conditions and job satisfaction. Moreover, to evaluate the efficacy of the Intervention in terms of process and content, we use a realist evaluation to test Context-Mechanisms-Outcome (CMO) configurations. We collect contextual factors at baseline and during and post-intervention process data on the key principles of line manager support and employees participation. This study is expected to provide insights on methods and strategies to improve working conditions and employees’ job satisfaction and on national policies in the occupational health framework.

Suggested Citation

  • Cristina Di Tecco & Karina Nielsen & Monica Ghelli & Matteo Ronchetti & Ivan Marzocchi & Benedetta Persechino & Sergio Iavicoli, 2020. "Improving Working Conditions and Job Satisfaction in Healthcare: A Study Concept Design on a Participatory Organizational Level Intervention in Psychosocial Risks Management," IJERPH, MDPI, vol. 17(10), pages 1-14, May.
  • Handle: RePEc:gam:jijerp:v:17:y:2020:i:10:p:3677-:d:362014
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    References listed on IDEAS

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    1. Paul A. Schulte & George Delclos & Sarah A. Felknor & L. Casey Chosewood, 2019. "Toward an Expanded Focus for Occupational Safety and Health: A Commentary," IJERPH, MDPI, vol. 16(24), pages 1-17, December.
    2. Firth-Cozens, Jenny & Greenhalgh, Joanne, 1997. "Doctors' perceptions of the links between stress and lowered clinical care," Social Science & Medicine, Elsevier, vol. 44(7), pages 1017-1022, April.
    3. Glorian Sorensen & Susan Peters & Karina Nielsen & Eve Nagler & Melissa Karapanos & Lorraine Wallace & Lisa Burke & Jack T. Dennerlein & Gregory R. Wagner, 2019. "Improving Working Conditions to Promote Worker Safety, Health, and Wellbeing for Low-Wage Workers: The Workplace Organizational Health Study," IJERPH, MDPI, vol. 16(8), pages 1-16, April.
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    Cited by:

    1. Magnus Akerstrom & Linda Corin & Jonathan Severin & Ingibjörg H. Jonsdottir & Lisa Björk, 2021. "Can Working Conditions and Employees’ Mental Health Be Improved via Job Stress Interventions Designed and Implemented by Line Managers and Human Resources on an Operational Level?," IJERPH, MDPI, vol. 18(4), pages 1-16, February.
    2. Paula Franklin & Anna Gkiouleka, 2021. "A Scoping Review of Psychosocial Risks to Health Workers during the Covid-19 Pandemic," IJERPH, MDPI, vol. 18(5), pages 1-20, March.
    3. Karolina Oleksa-Marewska & Joanna Tokar, 2022. "Facing the Post-Pandemic Challenges: The Role of Leadership Effectiveness in Shaping the Affective Well-Being of Healthcare Providers Working in a Hybrid Work Mode," IJERPH, MDPI, vol. 19(21), pages 1-19, November.
    4. Ivan Marzocchi & Valerio Ghezzi & Cristina Di Tecco & Matteo Ronchetti & Valeria Ciampa & Ilaria Olivo & Claudio Barbaranelli, 2023. "Demand–Resource Profiles and Job Satisfaction in the Healthcare Sector: A Person-Centered Examination Using Bayesian Informative Hypothesis Testing," IJERPH, MDPI, vol. 20(2), pages 1-21, January.

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