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Hospitality Environmental Indicators Enhancing Tourism Destination Sustainable Management

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  • Filipa Campos

    (CiTUR—Centre for Tourism Research, Development and Innovation, Polytechnic University of Leiria, 2411-901 Leiria, Portugal
    CICF—Research Centre for Accounting and Taxation, Polytechnic University of Cávado and Ave, 4750-810 Barcelos, Portugal)

  • Conceição Gomes

    (CiTUR—Centre for Tourism Research, Development and Innovation, Polytechnic University of Leiria, 2411-901 Leiria, Portugal)

  • Cátia Malheiros

    (CiTUR—Centre for Tourism Research, Development and Innovation, Polytechnic University of Leiria, 2411-901 Leiria, Portugal)

  • Luís Lima Santos

    (CiTUR—Centre for Tourism Research, Development and Innovation, Polytechnic University of Leiria, 2411-901 Leiria, Portugal)

Abstract

Environmental aspects are considered a specific process that requires a multidisciplinary analysis, as the application of indicators in organizations stems from effective performance management; the tourism sector is no exception. In 2015, the United Nations formulated 17 sustainable development goals to contribute to a common vision for people and the planet. The main objective of this study is to propose a framework of science-based environmental sustainability indicators for the hospitality industry, which can be used by hotel managers to improve the efficiency of sustainable management of tourism destinations. This study used a mixed methodology of systematic review and content analysis, which is an innovative methodological approach; an in-depth analysis of various scientific articles, consultancy firms’ websites, and technical books was carried out. The results categorized the environmental indicators into four domains: water, energy, waste, and emissions. After a framework was established with 24 environmental indicators, the most relevant were water consumption per guest, water consumption per occupied room, and energy consumption per square meter/foot. However, there were disparities in the use of indicators between the scientific literature, consultancy firms, and the technical books. In this way, there is a need to create stronger relationships between these sources for effective adoption by hoteliers, allowing for adequate environmental indicators with positive impacts on the tourism destination management.

Suggested Citation

  • Filipa Campos & Conceição Gomes & Cátia Malheiros & Luís Lima Santos, 2024. "Hospitality Environmental Indicators Enhancing Tourism Destination Sustainable Management," Administrative Sciences, MDPI, vol. 14(3), pages 1-16, February.
    • Handle: RePEc:gam:jadmsc:v:14:y:2024:i:3:p:42-:d:1346785
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    References listed on IDEAS

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    4. Styles, David & Schoenberger, Harald & Galvez-Martos, José Luis, 2015. "Water management in the European hospitality sector: Best practice, performance benchmarks and improvement potential," Tourism Management, Elsevier, vol. 46(C), pages 187-202.
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    1. Toshima Makoondlall-Chadee & Chandradeo Bokhoree, 2024. "Understanding the Influencing Factors of Pro-Environmental Behavior in the Hotel Sector of Mauritius Island," Tourism and Hospitality, MDPI, vol. 5(4), pages 1-35, October.

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