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Role of Digitalization in Business Process to Reduce Manpower: A Case of Human Resource Management Process

Author

Listed:
  • Pradeep Dwivedi
  • Rajeev Dwivedi
  • Adilson Carlos Yoshikuni
  • Bo Xie
  • B. Koteswar Rao Naik

Abstract

Purpose: The research aims to understand the layoffs currently going on in the technology industry across the world. The study aims to understand the impact due to digitalization on the HRM process and the requirement of manpower (human). Design/methodology/approach: The study used secondary data about layoffs and then tried to get insight and reasons from 63 industry experts. The regression modeling using Minitab is developing to understand the layoff reasons. Findings: it has been identified that digitizing the HR processes helped in improving HR task execution. However, most have agreed that the Human element is needed within the HR department. This study is only based on convenience sampling from the author's network. Findings also suggest that manpower is needed in HRM but it will be reduced over a while in the future. Practical implementation: Organizations are using and adopting newer technologies for transforming business processes. World-class organizations are continuously pouring investments in newer technologies for improving their supply chain management (SCM), customer relationship management (CRM), human resource management (HRM), etc. It helps organizations to achieve effectiveness, efficiency, and productivity and reduce dependency on manpower. Human resource function is going through lots of changes using technology and the old way of managing HR function is no longer an option for any organization regardless of the size of the organization. Originality value: The research refers to digitalization as another reason for layoff where most of the experts think the economic slowdown is the reason. Therefore, digitalization should also be counted towards layoff reasons.

Suggested Citation

  • Pradeep Dwivedi & Rajeev Dwivedi & Adilson Carlos Yoshikuni & Bo Xie & B. Koteswar Rao Naik, 2023. "Role of Digitalization in Business Process to Reduce Manpower: A Case of Human Resource Management Process," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(1), pages 66-76.
    • Handle: RePEc:ers:ijebaa:v:xi:y:2023:i:1:p:66-76
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    References listed on IDEAS

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    1. Adilson Carlos Yoshikuni & Rajeev Dwivedi & Ronaldo Gomes Dultra-de-Lima & Claudio Parisi & José Carlos Tiomatsu Oyadomari, 2023. "Role of Emerging Technologies in Accounting Information Systems for Achieving Strategic Flexibility through Decision-Making Performance: An Exploratory Study Based on North American and South American Firms," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(2), pages 199-218, June.
    2. Rajeev Dwivedi & Pradeep Dwivedi, 2021. "Role of Stakeholders in Project Success: Theoretical Background and Approach," International Journal of Finance, Insurance and Risk Management, International Journal of Finance, Insurance and Risk Management, vol. 11(1), pages 38-49.
    3. Pradeep Dwivedi & Jawaher Ibrahim Alabdooli & Rajeev Dwivedi, 2021. "Role of FinTech Adoption for Competitiveness and Performance of the Bank: A Study of Banking Industry in UAE," International Journal of Global Business and Competitiveness, Springer, vol. 16(2), pages 130-138, December.
    4. Shalu Chopra & Rajeev Dwivedi & Arun Mohan Sherry, 2013. "Leveraging Technology Options for Financial Inclusion in India," International Journal of Asian Business and Information Management (IJABIM), IGI Global Scientific Publishing, vol. 4(1), pages 10-20, January.
    5. Jerry Luftman & Tal Ben-Zvi & Rajeev Dwivedi & Eduardo Henrique Rigoni, 2010. "IT Governance: An Alignment Maturity Perspective," International Journal of IT/Business Alignment and Governance (IJITBAG), IGI Global Scientific Publishing, vol. 1(2), pages 13-25, April.
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    Cited by:

    1. Yoshikuni, Adilson Carlos & Dwivedi, Rajeev & Filho, Arnaldo Rabello de Aguiar Vallim & Wamba, Samuel Fosso, 2025. "Big data analytics-enabled dynamic capabilities for corporate performance mediated through innovation ambidexterity: Findings from machine learning with cross-country analysis," Technological Forecasting and Social Change, Elsevier, vol. 210(C).
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