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Exploring the facilitators and mediators of workforce agility: an empirical study

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  • Ashutosh Muduli

Abstract

Purpose - Recognizing that very less number of research has been conducted on workforce agility, the current research aimed to examine the impact of organizational practices in the form of organizational learning and training, compensation, involvement, team work and information system (IS) on workforce agility. Influenced by the “Black Box” approach, the study also examined the role of psychological empowerment as a mechanism mediating the relationship between organizational practices and workforce agility. Design/methodology/approach - The study has been conducted in selective Indian industries, representing manufacturing and service sector across public and private sectors. Quantitative and qualitative data have been collected from both executives and non-executives through reliable instruments validated in Indian context. Data have been analyzed using descriptive analysis, canonical correlation analysis and multiple regression. Findings - Findings that organizational practices significantly related to workforce agility prove that organizational practices are capable of improving the agile attributes and behavior of the workforce. In detail, team work has the greatest influence on workforce agility, followed by Reward system, employee involvement, organizational learning and training and ISs. Further, the study result also proved the mediating role of psychological empowerment between organizational practices and workforce agility. Practical implications - Organizations are to design practices related to organizational learning and training, compensation, involvement, team work and IS and implement them efficiently and effectively to enable agility within the workforce, as an agile workforce can only respond proactively to a volatile, uncertain, complex and ambiguous business environment. Further, the result also suggests that managers should design the organizational practices capable of enhancing psychological empowerment, as the combination can deliver better workforce agility. Originality/value - The research is useful considering very less number of research on workforce agility.

Suggested Citation

  • Ashutosh Muduli, 2016. "Exploring the facilitators and mediators of workforce agility: an empirical study," Management Research Review, Emerald Group Publishing Limited, vol. 39(12), pages 1567-1586, December.
    • Handle: RePEc:eme:mrrpps:mrr-10-2015-0236
    DOI: 10.1108/MRR-10-2015-0236
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    Citations

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    Cited by:

    1. Anca-Ioana Munteanu & Nicolae Bibu & Marian Nastase & Nicoleta Cristache & Cosmin Matis, 2020. "Analysis of Practices to Increase the Workforce Agility and to Develop a Sustainable and Competitive Business," Sustainability, MDPI, vol. 12(9), pages 1-14, April.
    2. AlNuaimi, Bader K. & Kumar Singh, Sanjay & Ren, Shuang & Budhwar, Pawan & Vorobyev, Dmitriy, 2022. "Mastering digital transformation: The nexus between leadership, agility, and digital strategy," Journal of Business Research, Elsevier, vol. 145(C), pages 636-648.
    3. Eria Amanda & Seta Ariawuri Wicaksana & Reinanda Isfania Hanifah, 2024. "The Impact of Psychological Empowerment on Workforce Agility in Organization X," European Journal of Business and Management Research, European Open Science, vol. 9(2), pages 66-69, March.
    4. Nagamani Subramanian & M. Suresh, 2022. "Assessment Framework for Agile HRM Practices," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 135-149, March.
    5. Bora Ly, 2024. "The Interplay of Digital Transformational Leadership, Organizational Agility, and Digital Transformation," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 4408-4427, March.
    6. repec:bcp:journl:v:4:y:2020:i:10:p:367-373 is not listed on IDEAS
    7. Abu Taher & Sanjoy Kumar Paul & Priyabrata Chowdhury & Abdullahil Azeem, 2026. "Investigating the Configuration of Factors for Sustainable Firm Performance," Sustainable Development, John Wiley & Sons, Ltd., vol. 34(3), pages 3259-3279, June.
    8. Sanjeet Kumar Sameer, 2024. "The Interplay of digitalization, organizational support, workforce agility and task performance in a blended working environment: evidence from Indian public sector organizations," Asian Business & Management, Palgrave Macmillan, vol. 23(2), pages 266-286, April.
    9. Mahedi Hasan & Md. Anamul Haque & Sabrina Sharmin Nishat & Md. Monzur Hossain, 2024. "Upskilling and Reskilling in a Rapidly Changing Job Market: Strategies for Organizations to Maintain Workforce Agility and Adaptability," European Journal of Business and Management Research, European Open Science, vol. 9(6), pages 118-126, October.
    10. Lukas Heidt & Felix Gauger & Andreas Pfnür, 2023. "Work from Home Success: Agile work characteristics and the Mediating Effect of supportive HRM," Review of Managerial Science, Springer, vol. 17(6), pages 2139-2164, August.
    11. Franco, Chiara & Landini, Fabio, 2022. "Organizational drivers of innovation: The role of workforce agility," Research Policy, Elsevier, vol. 51(2).
    12. Maran, Thomas K. & Liegl, Simon & Davila, Andrés & Moder, Sebastian & Kraus, Sascha & Mahto, Raj V., 2022. "Who fits into the digital workplace? Mapping digital self-efficacy and agility onto psychological traits," Technological Forecasting and Social Change, Elsevier, vol. 175(C).

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