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The redesign of a warranty distribution network with recovery processes

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  • Ashayeri, Jalal
  • Ma, Ning
  • Sotirov, Renata

Abstract

A warranty distribution network provides aftersales warranty services to customers and resembles a closed-loop supply chain network with specific challenges for reverse flows management like recovery, repair, and reflow of refurbished products. We present here a nonlinear and nonconvex mixed integer programming model for the design of the warranty distribution network of a semiconductor company which is operated by an outsourced third party logistics service provider. The application of the model to the real-life case provides an improved distribution network flow and rearranged warehouse and recovery locations, and resulted in weekly cost savings of 3.4% for the considered item.

Suggested Citation

  • Ashayeri, Jalal & Ma, Ning & Sotirov, Renata, 2015. "The redesign of a warranty distribution network with recovery processes," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 77(C), pages 184-197.
    • Handle: RePEc:eee:transe:v:77:y:2015:i:c:p:184-197
    DOI: 10.1016/j.tre.2015.02.017
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    1. Fleischmann, Moritz & Bloemhof-Ruwaard, Jacqueline M. & Dekker, Rommert & van der Laan, Erwin & van Nunen, Jo A. E. E. & Van Wassenhove, Luk N., 1997. "Quantitative models for reverse logistics: A review," European Journal of Operational Research, Elsevier, vol. 103(1), pages 1-17, November.
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    5. Juan Pablo Vielma & Shabbir Ahmed & George Nemhauser, 2010. "Mixed-Integer Models for Nonseparable Piecewise-Linear Optimization: Unifying Framework and Extensions," Operations Research, INFORMS, vol. 58(2), pages 303-315, April.
    6. Saman Hassanzadeh Amin & Guoqing Zhang, 2014. "Closed-loop supply chain network configuration by a multi-objective mathematical model," International Journal of Business Performance and Supply Chain Modelling, Inderscience Enterprises Ltd, vol. 6(1), pages 1-15.
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    Cited by:

    1. Yazdekhasti, Amin & sharifzadeh, Shila & Ma, Junfeng, 2022. "A two-echelon two-indenture warranty distribution network development and optimization under batch-ordering inventory policy," International Journal of Production Economics, Elsevier, vol. 249(C).
    2. Luttiely Santos Oliveira & Ricardo Luiz Machado, 2021. "Application of optimization methods in the closed-loop supply chain: a literature review," Journal of Combinatorial Optimization, Springer, vol. 41(2), pages 357-400, February.
    3. Zhang, Abraham & Wang, Jason X. & Farooque, Muhammad & Wang, Yulan & Choi, Tsan-Ming, 2021. "Multi-dimensional circular supply chain management: A comparative review of the state-of-the-art practices and research," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 155(C).
    4. Lin, Yizhong & Leung, Janny M.Y. & Zhang, Lianmin & Gu, Jia-Wen, 2020. "Single-item repairable inventory system with stochastic new and warranty demands," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 142(C).
    5. Amin Yazdekhasti & Yahia Zare Mehrjardi, 2020. "Two-echelon three-indenture warranty distribution network: a hybrid branch and bound, Monte-Carlo approach," Operational Research, Springer, vol. 20(2), pages 1113-1158, June.
    6. Cannella, Salvatore & Bruccoleri, Manfredi & Framinan, Jose M., 2016. "Closed-loop supply chains: What reverse logistics factors influence performance?," International Journal of Production Economics, Elsevier, vol. 175(C), pages 35-49.

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