IDEAS home Printed from https://ideas.repec.org/a/eee/touman/v52y2016icp133-150.html

Cruise passengers' behavior at the destination: Investigation using GPS technology

Author

Listed:
  • De Cantis, Stefano
  • Ferrante, Mauro
  • Kahani, Alon
  • Shoval, Noam

Abstract

This paper aims at segmenting cruise passengers in order to identify passengers' profiles according to their behavior at destination. Through an integrated use of traditional survey instruments and of GPS technologies, a set of indicators for the analysis of passengers' mobility at destination is proposed. Data collected in the port of Palermo are used in order to investigate space-time activities of cruise passengers at the destination. Monothetic Analysis is used in order to segment passengers according to their behavior at destination, and groups are then compared in terms of socio-demographic characteristics and other variables collected through questionnaire-based survey. Results identify seven different broad patterns of activity, and indicate that several socio-demographic characteristics and other features of passengers seem to be associated with movement patterns at destination. A better knowledge of cruise passengers' behavior at destination is a fundamental pre-requisite in order to better serve visitors' needs and meet their expectations.

Suggested Citation

  • De Cantis, Stefano & Ferrante, Mauro & Kahani, Alon & Shoval, Noam, 2016. "Cruise passengers' behavior at the destination: Investigation using GPS technology," Tourism Management, Elsevier, vol. 52(C), pages 133-150.
    • Handle: RePEc:eee:touman:v:52:y:2016:i:c:p:133-150
    DOI: 10.1016/j.tourman.2015.06.018
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0261517715001429
    Download Restriction: no
    File URL: https://libkey.io/10.1016/j.tourman.2015.06.018?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Juan Gabriel Brida & Vincenzo Fasone & Raffaele Scuderi & Sandra Zapata-Aguirre, 2014. "Research Note: Exploring the Determinants of Cruise Passengers' Expenditure at Ports of Call in Uruguay," Tourism Economics, , vol. 20(5), pages 1133-1143, October.
    2. Parroco, Anna Maria & Vaccina, Franco & De Cantis, Stefano & Ferrante, Mauro, 2012. "Multi-destination trips and tourism statistics: Empirical evidences in Sicily," Economics - The Open-Access, Open-Assessment E-Journal (2007-2020), Kiel Institute for the World Economy, vol. 6, pages 1-27.
    3. P R Thornton & A M Williams & G Shaw, 1997. "Revisiting Time—Space Diaries: An Exploratory Case Study of Tourist Behaviour in Cornwall, England," Environment and Planning A, , vol. 29(10), pages 1847-1867, October.
    4. Xia, Jianhong (Cecilia) & Evans, Fiona H. & Spilsbury, Katrina & Ciesielski, Vic & Arrowsmith, Colin & Wright, Graeme, 2010. "Market segments based on the dominant movement patterns of tourists," Tourism Management, Elsevier, vol. 31(4), pages 464-469.
    5. Wang, Ying & Jung, Kyung-Ae & Yeo, Gi-Tae & Chou, Chien-Chang, 2014. "Selecting a cruise port of call location using the fuzzy-AHP method: A case study in East Asia," Tourism Management, Elsevier, vol. 42(C), pages 262-270.
    6. Xia, Jianhong (Cecilia) & Zeephongsekul, Panlop & Arrowsmith, Colin, 2009. "Modelling spatio-temporal movement of tourists using finite Markov chains," Mathematics and Computers in Simulation (MATCOM), Elsevier, vol. 79(5), pages 1544-1553.
    7. Scherrer, Pascal & Smith, Amanda J. & Dowling, Ross K., 2011. "Visitor management practices and operational sustainability: Expedition cruising in the Kimberley, Australia," Tourism Management, Elsevier, vol. 32(5), pages 1218-1222.
    8. Papinski, Dominik & Scott, Darren M., 2011. "A GIS-based toolkit for route choice analysis," Journal of Transport Geography, Elsevier, vol. 19(3), pages 434-442.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Angela Chantre-Astaiza & Laura Fuentes-Moraleda & Ana Muñoz-Mazón & Gustavo Ramirez-Gonzalez, 2019. "Science Mapping of Tourist Mobility 1980–2019. Technological Advancements in the Collection of the Data for Tourist Traceability," Sustainability, MDPI, vol. 11(17), pages 1-32, August.
    2. Ana Muñoz-Mazón & Laura Fuentes-Moraleda & Angela Chantre-Astaiza & Marlon-Felipe Burbano-Fernandez, 2019. "The Study of Tourist Movements in Tourist Historic Cities: A Comparative Analysis of the Applicability of Four Different Tools," Sustainability, MDPI, vol. 11(19), pages 1-26, September.
    3. Shoval, Noam & Kahani, Alon & De Cantis, Stefano & Ferrante, Mauro, 2020. "Impact of incentives on tourist activity in space-time," Annals of Tourism Research, Elsevier, vol. 80(C).
    4. Zheng, Weimin & Huang, Xiaoting & Li, Yuan, 2017. "Understanding the tourist mobility using GPS: Where is the next place?," Tourism Management, Elsevier, vol. 59(C), pages 267-280.
    5. Vu, Huy Quan & Li, Gang & Law, Rob & Ye, Ben Haobin, 2015. "Exploring the travel behaviors of inbound tourists to Hong Kong using geotagged photos," Tourism Management, Elsevier, vol. 46(C), pages 222-232.
    6. Alessandro Crivellari & Euro Beinat, 2020. "LSTM-Based Deep Learning Model for Predicting Individual Mobility Traces of Short-Term Foreign Tourists," Sustainability, MDPI, vol. 12(1), pages 1-18, January.
    7. Xia, Jianhong (Cecilia) & Zeephongsekul, Panlop & Packer, David, 2011. "Spatial and temporal modelling of tourist movements using Semi-Markov processes," Tourism Management, Elsevier, vol. 32(4), pages 844-851.
    8. Patricio Aroca & Juan Gabriel Brida & Juan Sebastián Pereyra & Serena Volo, 2014. "Tourism statistics: correcting data inadequacy using coarsened exact matching," BEMPS - Bozen Economics & Management Paper Series BEMPS22, Faculty of Economics and Management at the Free University of Bozen.
    9. Hugo Padrón-Ávila & Raúl Hernández-Martín, 2019. "Preventing Overtourism by Identifying the Determinants of Tourists’ Choice of Attractions," Sustainability, MDPI, vol. 11(19), pages 1-17, September.
    10. Kincses, Áron & Tóth, Géza & Tömöri, Mihály & Michalkó, Gábor, 2017. "Characteristics of transit tourism in Hungary with a focus on expenditure," MPRA Paper 76854, University Library of Munich, Germany.
    11. Francisco E. Cabrera & Manuel Amaya & Gustavo Fabián Vaccaro Witt & José Ignacio Peláez, 2019. "Pairwise Voting to Rank Touristic Destinations Based on Preference Valuation," Sustainability, MDPI, vol. 11(21), pages 1-13, October.
    12. Prem Chhetri & Robert J. Stimson, 2014. "Merging survey and spatial data using GIS-enabled analysis and modelling," Chapters, in: Robert Stimson (ed.), Handbook of Research Methods and Applications in Spatially Integrated Social Science, chapter 23, pages 511-534, Edward Elgar Publishing.
    13. Smallwood, Claire B. & Beckley, Lynnath E. & Moore, Susan A., 2012. "An analysis of visitor movement patterns using travel networks in a large marine park, north-western Australia," Tourism Management, Elsevier, vol. 33(3), pages 517-528.
    14. De Cantis, Stefano & Parroco, Anna Maria & Ferrante, Mauro & Vaccina, Franco, 2015. "Unobserved tourism," Annals of Tourism Research, Elsevier, vol. 50(C), pages 1-18.
    15. Lee K. Cerveny & Anna Miller & Scott Gende, 2020. "Sustainable Cruise Tourism in Marine World Heritage Sites," Sustainability, MDPI, vol. 12(2), pages 1-24, January.
    16. Jun Shao & Xuesong Chang & Alastair M. Morrison, 2017. "How Can Big Data Support Smart Scenic Area Management? An Analysis of Travel Blogs on Huashan," Sustainability, MDPI, vol. 9(12), pages 1-17, December.
    17. Rodríguez, Beatriz & Molina, Julián & Pérez, Fátima & Caballero, Rafael, 2012. "Interactive design of personalised tourism routes," Tourism Management, Elsevier, vol. 33(4), pages 926-940.
    18. Kuo, Pei-Fen & Lord, Dominique & Walden, Troy Duane, 2013. "Using geographical information systems to organize police patrol routes effectively by grouping hotspots of crash and crime data," Journal of Transport Geography, Elsevier, vol. 30(C), pages 138-148.
    19. Balci, Gökcay & Cetin, Ismail Bilge & Esmer, Soner, 2018. "An evaluation of competition and selection criteria between dry bulk terminals in Izmir," Journal of Transport Geography, Elsevier, vol. 69(C), pages 294-304.
    20. Jing Qin & Ci Song & Mingdi Tang & Youyin Zhang & Jinwei Wang, 2019. "Exploring the Spatial Characteristics of Inbound Tourist Flows in China Using Geotagged Photos," Sustainability, MDPI, vol. 11(20), pages 1-17, October.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:touman:v:52:y:2016:i:c:p:133-150. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/tourism-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.