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Empowerment or responsibilisation: Articulation work in English primary care coordination from the perspectives of patients and clinicians

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  • Goff, Mhorag
  • Burch, Patrick
  • Hammond, Jonathan
  • Checkland, Kath
  • Jacobs, Sally

Abstract

In many well-developed primary care systems patients increasingly receive care from multiple clinicians within networks of providers rather than a single general practice clinician. This makes formal coordination between clinicians and providers necessary and requires informal ‘articulation work’ from both clinicians and patients to organise coordination of tasks across episodes of care. This is often hidden ‘behind the scenes’.

Suggested Citation

  • Goff, Mhorag & Burch, Patrick & Hammond, Jonathan & Checkland, Kath & Jacobs, Sally, 2026. "Empowerment or responsibilisation: Articulation work in English primary care coordination from the perspectives of patients and clinicians," Social Science & Medicine, Elsevier, vol. 392(C).
    • Handle: RePEc:eee:socmed:v:392:y:2026:i:c:s0277953626000614
    DOI: 10.1016/j.socscimed.2026.118986
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    References listed on IDEAS

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