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The emotional ambiguities of healthcare professionals’ platform experiences

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  • Moretti, Veronica
  • Pronzato, Riccardo

Abstract

This paper investigates how healthcare professionals experience digital platforms in their work practices and how these relationships enable forms of emotional labour and contribute to shaping their emotional health.

Suggested Citation

  • Moretti, Veronica & Pronzato, Riccardo, 2024. "The emotional ambiguities of healthcare professionals’ platform experiences," Social Science & Medicine, Elsevier, vol. 357(C).
    • Handle: RePEc:eee:socmed:v:357:y:2024:i:c:s0277953624006385
    DOI: 10.1016/j.socscimed.2024.117185
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    References listed on IDEAS

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    1. Monica Molino & Emanuela Ingusci & Fulvio Signore & Amelia Manuti & Maria Luisa Giancaspro & Vincenzo Russo & Margherita Zito & Claudio G. Cortese, 2020. "Wellbeing Costs of Technology Use during Covid-19 Remote Working: An Investigation Using the Italian Translation of the Technostress Creators Scale," Sustainability, MDPI, vol. 12(15), pages 1-20, July.
    2. Angelos I. Stoumpos & Fotis Kitsios & Michael A. Talias, 2023. "Digital Transformation in Healthcare: Technology Acceptance and Its Applications," IJERPH, MDPI, vol. 20(4), pages 1-44, February.
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