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The role of place on healthcare quality improvement: A qualitative case study of a teaching hospital

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  • Melo, Sara

Abstract

This article examines how the built environment impacts, and is impacted by, healthcare staff day to day practice, care outcomes and the design of new quality and patient safety (Q&PS) projects. It also explores how perceptions of the built environment affect inter-professional dynamics. In doing so, it contributes to the overlooked interplay between the physical, social, and symbolic dimensions associated with a hospital's place. The study draws on 46 in-depth semi-structured interviews conducted at a large teaching hospital in Portugal formed by two buildings. Interview transcripts were analysed inductively using thematic analysis.

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  • Melo, Sara, 2018. "The role of place on healthcare quality improvement: A qualitative case study of a teaching hospital," Social Science & Medicine, Elsevier, vol. 202(C), pages 136-142.
    • Handle: RePEc:eee:socmed:v:202:y:2018:i:c:p:136-142
    DOI: 10.1016/j.socscimed.2018.03.003
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    References listed on IDEAS

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    Cited by:

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    2. Wiltshire, Gareth & Pullen, Emma & Brown, Frankie F. & Osborn, Mike & Wexler, Sarah & Beresford, Mark & Tooley, Mark & Turner, James E., 2020. "The experiences of cancer patients within the material hospital environment: Three ways that materiality is affective," Social Science & Medicine, Elsevier, vol. 264(C).

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