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Performance benchmarking and measuring program impacts on customers: lessons from the Midwest Manufacturing Technology Center


  • Luria, Dan
  • Wiarda, Edith


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  • Luria, Dan & Wiarda, Edith, 1996. "Performance benchmarking and measuring program impacts on customers: lessons from the Midwest Manufacturing Technology Center," Research Policy, Elsevier, vol. 25(2), pages 233-246, March.
  • Handle: RePEc:eee:respol:v:25:y:1996:i:2:p:233-246

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    References listed on IDEAS

    1. Davis, Steven J & Haltiwanger, John & Schuh, Scott, 1996. "Small Business and Job Creation: Dissecting the Myth and Reassessing the Facts," Small Business Economics, Springer, vol. 8(4), pages 297-315, August.
    2. Schmidt, Christoph M & Zimmermann, Klaus F, 1991. "Work Characteristics, Firm Size and Wages," The Review of Economics and Statistics, MIT Press, vol. 73(4), pages 705-710, November.
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    Cited by:

    1. Feller, Irwin & Nelson, Jon P., 1999. "The microeconomics of manufacturing modernization programs," Research Policy, Elsevier, vol. 28(8), pages 807-818, November.
    2. Ron Jarmin, 1998. "Manufacturing Extension And Productivity Dynamics," Working Papers 98-8, Center for Economic Studies, U.S. Census Bureau.
    3. Bradford J Jensen & Ron Jarmin, 1997. "Measuring The Performance Of Government Technology Programs: Lessons From Manufacturing Extension," Working Papers 97-18, Center for Economic Studies, U.S. Census Bureau.
    4. Izushi, Hiro, 2003. "Impact of the length of relationships upon the use of research institutes by SMEs," Research Policy, Elsevier, vol. 32(5), pages 771-788, May.
    5. Ronald S. Jarmin, 1999. "Evaluating the impact of manufacturing extension on productivity growth," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 18(1), pages 99-119.
    6. Sabel, Charles F., 1996. "A measure of federalism: assessing manufacturing technology centers," Research Policy, Elsevier, vol. 25(2), pages 281-307, March.
    7. Nobuya Fukugawa, 2011. "Impacts and channels of university spillovers before the national innovation system reform in Japan," International Journal of Transitions and Innovation Systems, Inderscience Enterprises Ltd, vol. 1(4), pages 383-393.
    8. Feller, Irwin & Glasmeier, Amy & Mark, Melvin, 1996. "Issues and perspectives on evaluating manufacturing modernization programs," Research Policy, Elsevier, vol. 25(2), pages 309-319, March.

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