IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this article

A bicriterion reverse distribution model for product recall

Listed author(s):
  • Min, H

In the aftermath of the Consumer Product Safety Act of 1972 coupled with ever-increasing consumerism, product recall has become a common problem confronting many manufacturing organizations. Reverse distribution activities involving the removal of defective and/or hazardous products from the hands of customers are more crucial to the survival of some companies than are forward distribution activities because the companies' permanent goodwill is at stake. Nevertheless, not much attention has been given to the design of effective reverse distribution systems. This paper attempts to develop effective product recall strategies which not only minimize distribution costs of recall, but also maintain companies' goodwill. Generally, better customer service, prerequisite to companies' goodwill, can be maintained by a swift recall process that results in higher distribution expenses. In an effort to consider tradeoffs between reverse distribution costs and customer service, we propose a weighted goal programming model.

If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

File URL:
Download Restriction: Full text for ScienceDirect subscribers only

As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

Article provided by Elsevier in its journal Omega.

Volume (Year): 17 (1989)
Issue (Month): 5 ()
Pages: 483-490

in new window

Handle: RePEc:eee:jomega:v:17:y:1989:i:5:p:483-490
Contact details of provider: Web page:

Order Information: Postal:

No references listed on IDEAS
You can help add them by filling out this form.

This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

When requesting a correction, please mention this item's handle: RePEc:eee:jomega:v:17:y:1989:i:5:p:483-490. See general information about how to correct material in RePEc.

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Dana Niculescu)

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

If references are entirely missing, you can add them using this form.

If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

Please note that corrections may take a couple of weeks to filter through the various RePEc services.

This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.