IDEAS home Printed from https://ideas.repec.org/a/eee/jobhdp/v170y2022ics0749597822000243.html
   My bibliography  Save this article

When the boss steps up: Workplace power, task responsibility, and engagement with unpleasant tasks

Author

Listed:
  • Williams, Melissa J.
  • Lopiano, Gabrielle
  • Heller, Daniel

Abstract

All jobs, managerial or entry-level, inevitably require unpleasant tasks. Traditional research on power’s corrupting tendencies might suggest that powerholders, given their reduced constraints and greater self-focus, would put minimal effort into undesirable work. Yet drawing on theorizing and evidence regarding power as wielded in organizations, we posit that structural power will instead yield feelings of task responsibility, fostering increased engagement with unpleasant tasks. In two correlational field studies, employees’ structural power predicted responsibility for and, in turn, engagement with, a real-life work task. This indirect effect was stronger for unpleasant than pleasant tasks. In two experiments using a vivid virtual team context, a team-leader role increased participants’ felt responsibility for and, in turn, their engagement with, an unpleasant task. These findings illuminate the tendency of workplace power to promote the pursuit of shared goals and therefore engagement in tasks that are important for organizations, yet undesirable to complete.

Suggested Citation

  • Williams, Melissa J. & Lopiano, Gabrielle & Heller, Daniel, 2022. "When the boss steps up: Workplace power, task responsibility, and engagement with unpleasant tasks," Organizational Behavior and Human Decision Processes, Elsevier, vol. 170(C).
  • Handle: RePEc:eee:jobhdp:v:170:y:2022:i:c:s0749597822000243
    DOI: 10.1016/j.obhdp.2022.104140
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0749597822000243
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.obhdp.2022.104140?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Hershcovis, M. Sandy & Neville, Lukas & Reich, Tara C. & Christie, Amy M. & Cortina, Lilia M. & Shan, J. Valerie, 2017. "Witnessing wrongdoing: The effects of observer power on incivility intervention in the workplace," Organizational Behavior and Human Decision Processes, Elsevier, vol. 142(C), pages 45-57.
    2. Marko Pitesa & Stefan Thau, 2013. "Masters of the universe: How power and accountability influence self-serving decisions under moral hazard," Post-Print hal-00814565, HAL.
    3. Fast, Nathanael J. & Sivanathan, Niro & Mayer, Nicole D. & Galinsky, Adam D., 2012. "Power and overconfident decision-making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 117(2), pages 249-260.
    4. Kennedy, Jessica A. & Anderson, Cameron, 2017. "Hierarchical rank and principled dissent: How holding higher rank suppresses objection to unethical practices," Organizational Behavior and Human Decision Processes, Elsevier, vol. 139(C), pages 30-49.
    5. Tost, Leigh Plunkett & Wade-Benzoni, Kimberly A. & Johnson, Hana Huang, 2015. "Noblesse oblige emerges (with time): Power enhances intergenerational beneficence," Organizational Behavior and Human Decision Processes, Elsevier, vol. 128(C), pages 61-73.
    6. Tost, Leigh Plunkett & Johnson, Hana Huang, 2019. "The prosocial side of power: How structural power over subordinates can promote social responsibility," Organizational Behavior and Human Decision Processes, Elsevier, vol. 152(C), pages 25-46.
    7. Andreas Diekmann, 1985. "Volunteer's Dilemma," Journal of Conflict Resolution, Peace Science Society (International), vol. 29(4), pages 605-610, December.
    8. See, Kelly E. & Morrison, Elizabeth W. & Rothman, Naomi B. & Soll, Jack B., 2011. "The detrimental effects of power on confidence, advice taking, and accuracy," Organizational Behavior and Human Decision Processes, Elsevier, vol. 116(2), pages 272-285.
    9. Schaerer, Michael & du Plessis, Christilene & Yap, Andy J. & Thau, Stefan, 2018. "Low power individuals in social power research: A quantitative review, theoretical framework, and empirical test," Organizational Behavior and Human Decision Processes, Elsevier, vol. 149(C), pages 73-96.
    10. Marko Pitesa & Stefan Thau, 2013. "Masters of the universe: How power and accountability influence self-serving decisions under moral hazard," Grenoble Ecole de Management (Post-Print) hal-00814565, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mónica Fernanda Aranibar & Yolanda Baez-Lopez & Jorge Limon-Romero & María Concepción Ramírez-Barón & Blanca Rosa García Rivera & Melina Ortega-Pérez Tejada & Jacqueline Hernández Bejarano, 2022. "The Impact of Social Benefits on Work Commitment and Organizational Socialization in the Manufacturing Industry," Sustainability, MDPI, vol. 14(17), pages 1-16, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yu Zhou & Hongzhang Zhu & Jun Yang & Yunqing Zou, 2021. "Does CEO Power Backfire? The Impact of CEO Power on Corporate Strategic Change," Sustainability, MDPI, vol. 13(16), pages 1-19, August.
    2. Hoever, Inga J. & Betancourt, Nathan E. & Chen, Guoquan & Zhou, Jing, 2023. "How others light the creative spark: Low power accentuates the benefits of diversity for individual inspiration and creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 176(C).
    3. Hershcovis, M. Sandy & Neville, Lukas & Reich, Tara C. & Christie, Amy M. & Cortina, Lilia M. & Shan, J. Valerie, 2017. "Witnessing wrongdoing: The effects of observer power on incivility intervention in the workplace," Organizational Behavior and Human Decision Processes, Elsevier, vol. 142(C), pages 45-57.
    4. Yu, Andrew & Hays, Nicholas A. & Zhao, Emma Y., 2019. "Development of a bipartite measure of social hierarchy: The perceived power and perceived status scales," Organizational Behavior and Human Decision Processes, Elsevier, vol. 152(C), pages 84-104.
    5. To, Christopher & Leslie, Lisa M. & Torelli, Carlos J. & Stoner, Jennifer L., 2020. "Culture and social hierarchy: Collectivism as a driver of the relationship between power and status," Organizational Behavior and Human Decision Processes, Elsevier, vol. 157(C), pages 159-176.
    6. Tost, Leigh Plunkett & Johnson, Hana Huang, 2019. "The prosocial side of power: How structural power over subordinates can promote social responsibility," Organizational Behavior and Human Decision Processes, Elsevier, vol. 152(C), pages 25-46.
    7. Kray, Laura J. & Kennedy, Jessica A. & Rosenblum, Michael, 2022. "Who do they think they are?: A social-cognitive account of gender differences in social sexual identity and behavior at work," Organizational Behavior and Human Decision Processes, Elsevier, vol. 172(C).
    8. Alexandra Rausch & Alexander Brauneis, 2015. "It’s about how the task is set: the inclusion–exclusion effect and accountability in preprocessing management information," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 23(2), pages 313-344, June.
    9. Welton Chang & Pavel Atanasov & Shefali Patil & Barbara A. Mellers & Philip E. Tetlock, 2017. "Accountability and adaptive performance under uncertainty: A long-term view," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 12(6), pages 610-626, November.
    10. Mourali, Mehdi & Yang, Zhiyong & Pons, Frank & Hassay, Derek, 2018. "Consumer power and choice deferral: The role of anticipated regret," International Journal of Research in Marketing, Elsevier, vol. 35(1), pages 81-99.
    11. Melanie de Waal & Floor Rink & Janka Stoker, 2015. "How internal and external supervisors influence employees' self-serving decisions," DNB Working Papers 464, Netherlands Central Bank, Research Department.
    12. Peecher, Mark E. & Solomon, Ira & Trotman, Ken T., 2013. "An accountability framework for financial statement auditors and related research questions," Accounting, Organizations and Society, Elsevier, vol. 38(8), pages 596-620.
    13. Kausel, Edgar E. & Culbertson, Satoris S. & Leiva, Pedro I. & Slaughter, Jerel E. & Jackson, Alexander T., 2015. "Too arrogant for their own good? Why and when narcissists dismiss advice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 131(C), pages 33-50.
    14. William T Self & Gregory Mitchell & Barbara A Mellers & Philip E Tetlock & J Angus D Hildreth, 2015. "Balancing Fairness and Efficiency: The Impact of Identity-Blind and Identity-Conscious Accountability on Applicant Screening," PLOS ONE, Public Library of Science, vol. 10(12), pages 1-17, December.
    15. Greg Fisher & Emily Neubert, 2023. "Evaluating Ventures Fast and Slow: Sensemaking, Intuition, and Deliberation in Entrepreneurial Resource Provision Decisions," Entrepreneurship Theory and Practice, , vol. 47(4), pages 1298-1326, July.
    16. Bixter, Michael T. & Luhmann, Christian C., 2014. "Shared losses reduce sensitivity to risk: A laboratory study of moral hazard," Journal of Economic Psychology, Elsevier, vol. 42(C), pages 63-73.
    17. Muel Kaptein, 2017. "The Battle for Business Ethics: A Struggle Theory," Journal of Business Ethics, Springer, vol. 144(2), pages 343-361, August.
    18. Matthew J. Quade & Rebecca L. Greenbaum & Mary B. Mawritz, 2019. "“If Only My Coworker Was More Ethical”: When Ethical and Performance Comparisons Lead to Negative Emotions, Social Undermining, and Ostracism," Journal of Business Ethics, Springer, vol. 159(2), pages 567-586, October.
    19. Schaerer, Michael & Kern, Mary & Berger, Gail & Medvec, Victoria & Swaab, Roderick I., 2018. "The illusion of transparency in performance appraisals: When and why accuracy motivation explains unintentional feedback inflation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 144(C), pages 171-186.
    20. Schaerer, Michael & du Plessis, Christilene & Yap, Andy J. & Thau, Stefan, 2018. "Low power individuals in social power research: A quantitative review, theoretical framework, and empirical test," Organizational Behavior and Human Decision Processes, Elsevier, vol. 149(C), pages 73-96.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jobhdp:v:170:y:2022:i:c:s0749597822000243. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/obhdp .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.