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Internet and mature industries. Its role in the creation of value in the supply chain. The case of tile ceramic manufacturers and distributors in Spain

Author

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  • Albors-Garrigós, José
  • Hervas-Oliver, Jose Luis
  • Márquez, Patricia

Abstract

For traditional industries it is a real challenge, not only to achieve a clear product differentiation, but also to provide adequate services in order to ensure value and customer fidelity.

Suggested Citation

  • Albors-Garrigós, José & Hervas-Oliver, Jose Luis & Márquez, Patricia, 2009. "Internet and mature industries. Its role in the creation of value in the supply chain. The case of tile ceramic manufacturers and distributors in Spain," International Journal of Information Management, Elsevier, vol. 29(6), pages 476-482.
    • Handle: RePEc:eee:ininma:v:29:y:2009:i:6:p:476-482
    DOI: 10.1016/j.ijinfomgt.2009.03.005
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    References listed on IDEAS

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    1. Tiernan, Chris & Peppard, Joe, 2004. "Information Technology:: Of Value or a Vulture?," European Management Journal, Elsevier, vol. 22(6), pages 609-623, December.
    2. Piris, Luisa & Fitzgerald, Guy & Serrano, Alan, 2004. "Strategic motivators and expected benefits from e-commerce in traditional organisations," International Journal of Information Management, Elsevier, vol. 24(6), pages 489-506.
    3. Zott, Christoph & Amit, Raphael & Donlevy, Jon, 2000. "Strategies for value creation in e-commerce:: best practice in Europe," European Management Journal, Elsevier, vol. 18(5), pages 463-475, October.
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