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Strategic priorities, performance measures and performance: an empirical analysis in Dutch firms

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  • Verbeeten, Frank H.M.
  • Boons, Arnick N.A.M.

Abstract

Summary The aim of this study is to investigate whether the strategic priorities of an organization are associated with the use and effectiveness of specific performance measures. The results of a survey of Dutch firms indicate that specific strategic priorities (i.e., the importance of market/customer orientation, innovation and personnel development) tend to be associated with the use of non-financial performance measures. In addition, institutional factors appear to affect the use of specific performance measures. However, we find no support for the claim that aligning the performance measurement system to the strategic priorities of the firm positively affects performance.

Suggested Citation

  • Verbeeten, Frank H.M. & Boons, Arnick N.A.M., 2009. "Strategic priorities, performance measures and performance: an empirical analysis in Dutch firms," European Management Journal, Elsevier, vol. 27(2), pages 113-128, April.
    • Handle: RePEc:eee:eurman:v:27:y:2009:i:2:p:113-128
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    Citations

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    Cited by:

    1. Monica Petruta Zamfir (Maaliky) & Cristian Florian Florea, 2019. "The Budget - Reference System in Assessing the Performance of the Public Enterprise," Academic Journal of Economic Studies, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 5(2), pages 144-158, June.
    2. Agostino, Deborah & Arnaboldi, Michela, 2012. "Design issues in Balanced Scorecards: The “what” and “how” of control," European Management Journal, Elsevier, vol. 30(4), pages 327-339.
    3. Cemal Zehir & Mahmut Yavuz, 2014. "A Field Research on Organizational Learning, Crisis Management Capability and Firm Performance," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 3(3), pages 01-17, July.
    4. Louis Raymond & Marie Marchand & Josée St-Pierre & Louise Cadieux, 2011. "Re-Conceptualizing Small Business Performance From The Owner-Manager’S Perspective," Post-Print hal-01701614, HAL.
    5. Maxwell Sandada & Nigel Manzanga & Roy Shamhuyenhanzva, 2015. "How Do Board Characteristics Influence Business Performance? Evidence from Non-life Insurance Firms in Zimbabwe," Acta Universitatis Danubius. OEconomica, Danubius University of Galati, issue 11(4), pages 103-116, August.
    6. Yael Perlman, 2013. "Causal Relationships in the Balanced Scorecard: A Path Analysis Approach," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 4(1), pages 70-79, February.
    7. Eva Lövstål & Anne-Marie Jontoft, 2017. "Tensions at the intersection of management control and innovation: a literature review," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 28(1), pages 41-79, February.
    8. Gerschewski, Stephan & Rose, Elizabeth L. & Lindsay, Valerie J., 2015. "Understanding the drivers of international performance for born global firms: An integrated perspective," Journal of World Business, Elsevier, vol. 50(3), pages 558-575.
    9. Abdullahi Hassan Gorondutse & Haim Hilman, 2019. "Testing the Effect of Business-level Strategy on Performance of Hotels," Global Business Review, International Management Institute, vol. 20(5), pages 1141-1154, October.
    10. Maxwell SANDADA, 2014. "Mission And Vision, Environmental Scanning And Formality Of Strategic Planning As Predictors Of The Performance Of Small And Medium Enterprises (Smes) In The Gauteng Province Of South Africa," EcoForum, "Stefan cel Mare" University of Suceava, Romania, Faculty of Economics and Public Administration - Economy, Business Administration and Tourism Department., vol. 3(2), pages 1-7, July.
    11. Blessward JENYA* & Maxwell SANDADA*, 2017. "Enhancing Success of SMES Through Risk Enterprise Management: Evidence From A Developing Country," Pakistan Journal of Applied Economics, Applied Economics Research Centre, vol. 27(2), pages 173-188.
    12. Gerrit Kok & Cornelis H. van Schalkwyk & Elda Du Toit, 2021. "The association between board characteristics and the risk-adjusted return of South African companies," International Journal of Disclosure and Governance, Palgrave Macmillan, vol. 18(1), pages 58-70, March.
    13. Sougata Ray & Bikramjit Ray Chaudhuri, 2018. "Business Group Affiliation and Corporate Sustainability Strategies of Firms: An Investigation of Firms in India," Journal of Business Ethics, Springer, vol. 153(4), pages 955-976, December.
    14. Länsiluoto, Aapo & Järvenpää, Marko, 2010. "Greening the balanced scorecard," Business Horizons, Elsevier, vol. 53(4), pages 385-395, July.
    15. Viorica DINDAREANU (IUGA), 2021. "Activity Budget And Performance Of The Entity Of Public Interest-Integrated Approach," Contemporary Economy Journal, Constantin Brancoveanu University, vol. 6(3), pages 149-163.
    16. Pinheiro de Lima, Edson & Gouvea da Costa, Sergio E. & Angelis, Jannis Jan & Munik, Juliano, 2013. "Performance measurement systems: A consensual analysis of their roles," International Journal of Production Economics, Elsevier, vol. 146(2), pages 524-542.

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