IDEAS home Printed from https://ideas.repec.org/a/cpn/umkeip/v18y2019i2p147-164.html

Young people and banking products and services in Poland: the results of empirical studies

Author

Listed:
  • Michal Buszko

    (Nicolaus Copernicus University in Torun)

  • Dorota Krupa

    (Nicolaus Copernicus University in Torun)

  • Malwina Chojnacka

    (Independent researcher)

Abstract

Motivation: Banks tend to offer increasingly innovative, distinctive products, to introduce new sales channels, as well as to search for new customers. A special group, more often served by banks, are young people. Aim: The main aim of this study is evaluating the types, preferences and patterns of using banking offers as well as to evaluate major channels of accessing banking products and services by children, youths and young adults. The authors used studies of literature, analysed bank products and services for young people as well as conducted survey research on a group of people under 25 years. Results: Young people represent a primarily multi-product approach and their level of financial knowledge determines the use of modern solutions as well as a high diversity of products. Young people that use banking products and services rarely decide to use offers of other financial institutions.

Suggested Citation

  • Michal Buszko & Dorota Krupa & Malwina Chojnacka, 2019. "Young people and banking products and services in Poland: the results of empirical studies," Ekonomia i Prawo, Uniwersytet Mikolaja Kopernika, vol. 18(2), pages 147-164, June.
    • Handle: RePEc:cpn:umkeip:v:18:y:2019:i:2:p:147-164
    DOI: 10.12775/EiP.2019.012
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.12775/EiP.2019.012
    Download Restriction: no
    File URL: https://libkey.io/10.12775/EiP.2019.012?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Demirguc-Kunt, Asli & Klapper, Leora, 2012. "Measuring financial inclusion : the Global Findex Database," Policy Research Working Paper Series 6025, The World Bank.
    2. Silvio John Camilleri & Denise Ellul, 2017. "Younger Customers' Outlooks when Selecting and Changing a Financial Services Provider: The Case of Maltese Students," International Journal of Financial Research, International Journal of Financial Research, Sciedu Press, vol. 8(2), pages 51-63, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sergio Luis Náñez Alonso & Javier Jorge-Vazquez & Miguel Ángel Echarte Fernández & Konrad Kolegowicz & Wojciech Szymla, 2022. "Financial Exclusion in Rural and Urban Contexts in Poland: A Threat to Achieving SDG Eight?," Land, MDPI, vol. 11(4), pages 1-21, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Terri Friedline & Zibei Chen, 2021. "Digital redlining and the fintech marketplace: Evidence from US zip codes," Journal of Consumer Affairs, Wiley Blackwell, vol. 55(2), pages 366-388, June.
    2. Sofía Orazi & Lisana Belén Martinez & Hernán Pedro Vigier, 2022. "Inclusión Financiera y demanda potencial de microcréditos en los hogares de Bahía Blanca," Asociación Argentina de Economía Política: Working Papers 4580, Asociación Argentina de Economía Política.
    3. Prina, Silvia, 2015. "Banking the poor via savings accounts: Evidence from a field experiment," Journal of Development Economics, Elsevier, vol. 115(C), pages 16-31.
    4. Martinez, Candace & Cummings, Michael E. & Vaaler, Paul M., 2015. "Economic informality and the venture funding impact of migrant remittances to developing countries11Please contact Paul M. Vaaler regarding this paper. This research benefitted from a presentation at the Instituto de Empresa, Madrid, Spain, Simon Fra," Journal of Business Venturing, Elsevier, vol. 30(4), pages 526-545.
    5. Ewa Cichowicz, 2016. "Wykorzystanie nowoczesnych technologii przez instytucje finansowe w procesie przeciwdziałania wykluczeniu finansowemu / The Use of Modern Technology by Financial Institutions in Combating Financial Exclusion," Annales. Ethics in Economic Life, University of Lodz, Faculty of Economics and Sociology, vol. 19(1), pages 71-82, February.
    6. Afonso, António & Blanco-Arana, M. Carmen, 2024. "Does financial inclusion enhance per capita income in the least developed countries?," International Economics, Elsevier, vol. 177(C).
    7. N'dri, Lasme Mathieu & Kakinaka, Makoto, 2020. "Financial inclusion, mobile money, and individual welfare: The case of Burkina Faso," Telecommunications Policy, Elsevier, vol. 44(3).
    8. Ajefu, Joseph B. & Massacky, Falecia, 2023. "Mobile money, child labour and school enrolment," Telecommunications Policy, Elsevier, vol. 47(10).
    9. Grohmann, Antonia & Klühs, Theres & Menkhoff, Lukas, 2018. "Does financial literacy improve financial inclusion? Cross country evidence," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 111, pages 84-96.
    10. Mandira Sarma, 2012. "Index of Financial Inclusion – A measure of financial sector inclusiveness," Competence Centre on Money, Trade, Finance and Development 1207, Hochschule fuer Technik und Wirtschaft, Berlin.
    11. Kebede, Jeleta & Naranpanawa, Athula & Selvanathan, Saroja, 2023. "Financial inclusion and income inequality nexus: A case of Africa," Economic Analysis and Policy, Elsevier, vol. 77(C), pages 539-557.
    12. Lashitew, Addisu A. & van Tulder, Rob & Liasse, Yann, 2019. "Mobile phones for financial inclusion: What explains the diffusion of mobile money innovations?," Research Policy, Elsevier, vol. 48(5), pages 1201-1215.
    13. Shika Saravanabhavan, 2018. "Understanding the disparity in financial inclusion across Indian States: A comprehensive index for the period 1984 – 2016," Working Papers 405, Institute for Social and Economic Change, Bangalore.
    14. Mohammed Hersi Warsame & Yousif Abdelbagi Abdalla, 2024. "Impact of mobile financial services on financial inclusion: empirical insights from Kenya," International Review of Economics, Springer;Happiness Economics and Interpersonal Relations (HEIRS), vol. 71(3), pages 633-666, September.
    15. Banna, Hasanul & Kabir Hassan, M. & Rashid, Mamunur, 2021. "Fintech-based financial inclusion and bank risk-taking: Evidence from OIC countries," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 75(C).
    16. Birkenmaier, Julie & Zhang, Yingying & Huang, Jin, 2025. "Financial services mistreatment, financial access, and financial well-being: A causal mediation analysis," Journal of Retailing and Consumer Services, Elsevier, vol. 84(C).
    17. Nanda, Kajole, 2019. "Dynamics between Bank-led Financial Inclusion and Economic Growth in Emerging Economies: The Case of India," International Journal of Development and Conflict, Gokhale Institute of Politics and Economics, vol. 9(1), pages 95-121.
    18. Simplice A. Asongu & Raufhon Salahodjaev, 2023. "Demand-Side Mobile Money Drivers of Financial Inclusion: Minimum Economic Growth Thresholds for Mobile Money Innovations," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 14(4), pages 4848-4865, December.
    19. repec:imf:imfscr:2014/293 is not listed on IDEAS
    20. Jianwei Gao & Yuxin Wu & Haiwei Li, 2024. "Digital Inclusive Finance, Rural Loan Availability, and Urban–Rural Income Gap: Evidence from China," Sustainability, MDPI, vol. 16(22), pages 1-25, November.
    21. Emon Kalyan Chowdhury & Rupam Chowdhury, 2024. "Role of Financial Inclusion in Human Development: Evidence from Bangladesh, India and Pakistan," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 3329-3354, March.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    JEL classification:

    • G2 - Financial Economics - - Financial Institutions and Services
    • G41 - Financial Economics - - Behavioral Finance - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making in Financial Markets

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:cpn:umkeip:v:18:y:2019:i:2:p:147-164. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Miroslawa Buczynska (email available below). General contact details of provider: http://www.wydawnictwoumk.pl .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.