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An Economic Response to Unsolicited Communication

Author

Listed:
  • Loder Theodore

    (University of Michigan)

  • Van Alstyne Marshall

    (Boston University & MIT)

  • Wash Rick

    (University of Michigan)

Abstract

If communication involves some transactions cost to both sender and recipient, what policy ensures that correct messages -- those with positive social surplus -- get sent? Filters block messages that harm recipients but benefit senders by more than transactions costs. Taxes can block positive value messages, and allow harmful messages through. In contrast, we propose an ``Attention Bond,'' allowing recipients to define a price that senders must risk to deliver the initial message.The underlying problem is first-contact information asymmetry with negative externalities. Uninformed senders waste recipient attention through message pollution. Requiring attention bonds creates an attention market, effectively applying the Coase Theorem to price this scarce resource. In this market, screening mechanisms shift the burden of message classification from recipients to senders, who know message content. Price signals can also facilitate decentralized two-sided matching. In certain limited cases, this leads to greater welfare than use of even ``perfect'' filters.

Suggested Citation

  • Loder Theodore & Van Alstyne Marshall & Wash Rick, 2006. "An Economic Response to Unsolicited Communication," The B.E. Journal of Economic Analysis & Policy, De Gruyter, vol. 6(1), pages 1-38, March.
  • Handle: RePEc:bpj:bejeap:v:advances.6:y:2006:i:1:n:2
    DOI: 10.2202/1538-0637.1322
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    Citations

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    Cited by:

    1. B. Curtis Eaton & Ian A. MacDonald & Laura Meriluoto, 2013. "Filtering and email pricing as solutions to spam," Canadian Journal of Economics, Canadian Economics Association, vol. 46(3), pages 881-899, August.
    2. Chiao, Benjamin & MacKie-Mason, Jeffrey, 2012. "Using uncensored communication channels to divert spam traffic," Information Economics and Policy, Elsevier, vol. 24(3), pages 173-186.
    3. Pavlov, Oleg V. & Melville, Nigel & Plice, Robert K., 2008. "Toward a sustainable email marketing infrastructure," Journal of Business Research, Elsevier, vol. 61(11), pages 1191-1199, November.
    4. Kim, Duk Gyoo & Yoon, Yeochang, 2019. "A theory of FAQs: Public announcements with rational ignorance," Journal of Economic Behavior & Organization, Elsevier, vol. 158(C), pages 560-574.
    5. Curtis B. Eaton & Ian A. MacDonald & Laura Meriluoto, 2008. "Spam - solutions and their problems," Working Papers in Economics 08/21, University of Canterbury, Department of Economics and Finance.
    6. Justin M. Rao & David H. Reiley, 2012. "The Economics of Spam," Journal of Economic Perspectives, American Economic Association, vol. 26(3), pages 87-110, Summer.
    7. Uriel Spiegel & Tchai Tavor, 2011. "Optimal Pricing for Voicemail Services," The American Economist, Sage Publications, vol. 56(1), pages 7-12, May.
    8. Khim-Yong Goh & Kai-Lung Hui & Ivan P. L. Png, 2015. "Privacy and Marketing Externalities: Evidence from Do Not Call," Management Science, INFORMS, vol. 61(12), pages 2982-3000, December.
    9. repec:clg:wpaper:2008-09 is not listed on IDEAS
    10. Simon P. Anderson & André De Palma, 2009. "Information congestion," RAND Journal of Economics, RAND Corporation, vol. 40(4), pages 688-709, December.
    11. David W. Boyd, 2012. "Optimal Pricing for Voice Mail Services: A Comment," The American Economist, Sage Publications, vol. 57(2), pages 253-256, November.
    12. Il-Horn Hann & Kai-Lung Hui & Sang-Yong T. Lee & Ivan P. L. Png, 2008. "Consumer Privacy and Marketing Avoidance: A Static Model," Management Science, INFORMS, vol. 54(6), pages 1094-1103, June.
    13. Oleg V. Pavlov & Robert K. Plice & Nigel P. Melville, 2008. "A communication model with limited information‐processing capacity of recipients," System Dynamics Review, System Dynamics Society, vol. 24(3), pages 377-405, September.

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