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Employee Dissatisfaction and Intentions to Quit: New Evidence and Policy Recommendations

Author

Listed:
  • O’Connor Kelsey J.

    (Senior Researcher, STATEC Research (National Statistical Office of Luxembourg), 12 Boulevard Du Jazz, 4370 Esch-Belval Sanem, Luxembourg)

  • Riillo Cesare A. F.

    (Senior Researcher, STATEC Research (National Statistical Office of Luxembourg), 12 Boulevard Du Jazz, 4370 Esch-Belval Sanem, Luxembourg)

  • Slater Giulia

    (Researcher, STATEC Research (National Statistical Office of Luxembourg), 12 Boulevard Du Jazz, 4370 Esch-Belval Sanem, Luxembourg)

Abstract

The workplace experienced a profound shift during the COVID-19 pandemic, in which many individuals reassessed their careers and considered leaving their jobs. However, this shift does not appear to have affected Europe, especially Luxembourg, as it did the United States. We show the share of employees actively seeking a new job actually declined in Luxembourg during the pandemic (2019–22). We argue this is likely due to relatively stable job satisfaction in the country, as well as the fact that job satisfaction is the strongest predictor of employees’ intentions to quit in Luxembourg. In particular, employees who were dissatisfied with their jobs were 22 percentage points more likely quit in 2023. We conclude with a broader discussion on the benefits of workplace well-being (including job satisfaction) and how to enhance it. Essentially, improving job quality should reduce employee resignations and lead to better workplace outcomes.

Suggested Citation

  • O’Connor Kelsey J. & Riillo Cesare A. F. & Slater Giulia, 2025. "Employee Dissatisfaction and Intentions to Quit: New Evidence and Policy Recommendations," The B.E. Journal of Economic Analysis & Policy, De Gruyter, vol. 25(3), pages 793-805.
    • Handle: RePEc:bpj:bejeap:v:25:y:2025:i:3:p:793-805:n:1008
    DOI: 10.1515/bejeap-2024-0293
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    Keywords

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    JEL classification:

    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General
    • J63 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Turnover; Vacancies; Layoffs

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