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Which pathway to good ideas? An attention‐based view of innovation in social networks

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  • Luke Rhee
  • Paul M. Leonardi

Abstract

Research Summary: This study introduces the notion of attention allocation in networks to argue that individuals with different types of network structure produce good ideas via different pathways. Using survey data on communication networks at a software company, we find that people with highly constrained networks generate good ideas by following a logic of interrogation, by which they focus their attention on information from a particular contact. Conversely, individuals with less constrained networks produce good ideas by following a logic of recombination, whereby they divide their attention to information coming from across multiple contacts. The results show that in highly constrained networks, interrogation is a more reliable pathway to good ideas than recombination. We discuss the implications of these findings for behavioral strategy, social networks, and innovation. Managerial Summary: People can develop good ideas when they recombine diverse information inputs shared by non‐redundant communication partners that span multiple local clusters. But, in an organization, most individuals are embedded in constrained networks of people who know each other and thus typically receive redundant information from work colleagues. This study suggests that they can innovate via a different pathway: through interrogation. We find that people who focus their attention on information coming from a particular person succeed at generating good ideas because they deeply interrogate local knowledge and develop domain‐specific insights.

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  • Luke Rhee & Paul M. Leonardi, 2018. "Which pathway to good ideas? An attention‐based view of innovation in social networks," Strategic Management Journal, Wiley Blackwell, vol. 39(4), pages 1188-1215, April.
  • Handle: RePEc:bla:stratm:v:39:y:2018:i:4:p:1188-1215
    DOI: 10.1002/smj.2755
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    3. Jingyu Li & Yigang Pan & Yi Yang & Caleb H. Tse, 2022. "Digital platform attention and international sales: An attention-based view," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(8), pages 1817-1835, October.
    4. Belkhouja, Mustapha & Fattoum, Senda & Yoon, Hyungseok (David), 2021. "Does greater diversification increase individual productivity? The moderating effect of attention allocation," Research Policy, Elsevier, vol. 50(6).
    5. Kleinknecht, Robert & Haq, Hammad Ul & Muller, Alan R. & Kraan, Karolus O., 2020. "An attention-based view of short-termism: The effects of organizational structure," European Management Journal, Elsevier, vol. 38(2), pages 244-254.
    6. Khine Kyaw & Sirimon Treepongkaruna & Pornsit Jiraporn, 2021. "Stakeholder engagement and firms' innovation: Evidence from LGBT‐supportive policies," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(4), pages 1285-1298, July.
    7. Resch, Christian & Kock, Alexander, 2021. "The influence of information depth and information breadth on brokers’ idea newness in online maker communities," Research Policy, Elsevier, vol. 50(8).
    8. Jan Brocke & Wolfgang Maaß & Peter Buxmann & Alexander Maedche & Jan Marco Leimeister & Günter Pecht, 2018. "Future Work and Enterprise Systems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 60(4), pages 357-366, August.
    9. Weiqi Dai & Mingqing Liao & Qiao Lin & Jincai Dong, 2022. "Does entrepreneurs’ proactive attention to government policies matter?," Asian Business & Management, Palgrave Macmillan, vol. 21(3), pages 396-431, July.
    10. Wang, Nan & Wang, Liya & Ma, Zhenzhong & Wang, Shouyang, 2022. "From knowledge seeking to knowledge contribution: A social capital perspective on knowledge sharing behaviors in online Q&A communities," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
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    12. von Janda, Sergej & Polthier, Andreas & Kuester, Sabine, 2021. "Do they see the signs? Organizational response behavior to customer complaint messages," Journal of Business Research, Elsevier, vol. 137(C), pages 116-127.

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