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Successful innovation and the alignment of knowledge workers at the executive, management, and technical specialist levels

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  • Cheryl Gaimon
  • Janice Carrillo

Abstract

This paper focuses on the critical roles of knowledge workers when a firm pursues a major innovation project. In this context, we consider knowledge workers as those who contribute to a firm's performance at the executive, management, and technical specialist levels. Technical specialists include persons with advanced skills in engineering, analytics, statistics, science, and economics. By analyzing a series of case studies and personal interviews, we demonstrate that alignment (i.e., coordination, integration, and collaboration) among these knowledge workers is critical for the success of an innovation project. The paper concludes with a discussion of the responsibilities of knowledge workers at the executive, management, and technical specialist levels to ensure the necessary alignment occurs for successful innovation.

Suggested Citation

  • Cheryl Gaimon & Janice Carrillo, 2022. "Successful innovation and the alignment of knowledge workers at the executive, management, and technical specialist levels," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4589-4598, December.
    • Handle: RePEc:bla:popmgt:v:31:y:2022:i:12:p:4589-4598
    DOI: 10.1111/poms.13853
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    References listed on IDEAS

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    1. Hau L. Lee & Glen Schmidt, 2017. "Using Value Chains to Enhance Innovation," Production and Operations Management, Production and Operations Management Society, vol. 26(4), pages 617-632, April.
    2. Cheryl Gaimon & Manpreet Hora & Karthik Ramachandran, 2017. "Towards Building Multidisciplinary Knowledge on Management of Technology: An Introduction to the Special Issue," Production and Operations Management, Production and Operations Management Society, vol. 26(4), pages 567-578, April.
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    Cited by:

    1. Subodha Kumar & Christopher S. Tang, 2022. "Expanding the boundaries of the discipline: The 30th‐anniversary issue of Production and Operations Management," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4257-4261, December.

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