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Artificial intelligence in the work context

Author

Listed:
  • Mohammad Hossein Jarrahi
  • Christoph Lutz
  • Karen Boyd
  • Carsten Oesterlund
  • Matthew Willis

Abstract

Artificial intelligence (AI) reconfigures work and organization, while work and organization shape AI. In this special issue, we explore these mutual transformations and how they play out across industries and occupations. We argue that, to truly appreciate this transformative power, the use of AI should be understood in relation to key dimensions of the work context. In this editorial, we discuss the sociotechnical dynamics of AI implementation, the research landscape of AI in the context of work, and key contextual factors on the macro‐ and micro‐level that help understand the AI‐work nexus. We then provide directions for future research at the intersection of work and AI.

Suggested Citation

  • Mohammad Hossein Jarrahi & Christoph Lutz & Karen Boyd & Carsten Oesterlund & Matthew Willis, 2023. "Artificial intelligence in the work context," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(3), pages 303-310, March.
    • Handle: RePEc:bla:jinfst:v:74:y:2023:i:3:p:303-310
    DOI: 10.1002/asi.24730
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    References listed on IDEAS

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    Cited by:

    1. Qin, Min & Qiu, Shanshan & Mou, Jian, 2025. "Task supported or task decision-making? Which AI workplace enhances employee AI identity more in manufacturing enterprise," Technology in Society, Elsevier, vol. 83(C).
    2. Moaz Gharib & Abdullah M. Al-Ansi & Yasser Al-Sharji & Mahjabin Banu & Mohammed Alsatouf, 2025. "Unlocking employee performance: the role of organizational memory and knowledge withholding in Oman’s telecommunications sector," Future Business Journal, Springer, vol. 11(1), pages 1-14, December.
    3. Md Nurul Islam & Hu Guangwei, 2025. "Trends and Patterns of Artificial Intelligence Research in Libraries: A Bibliometric Analysis," SAGE Open, , vol. 15(2), pages 21582440251, June.
    4. Lechardoy, Lucie & López Forés, Laura & Codagnone, Cristiano, 2023. "Artificial intelligence at the workplace and the impacts on work organisation, working conditions and ethics," 32nd European Regional ITS Conference, Madrid 2023: Realising the digital decade in the European Union – Easier said than done? 277997, International Telecommunications Society (ITS).

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