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AI Bias and Its Implications for the Hiring Process, Lending, and Consumer Analytics in the USA

Author

Listed:
  • Kwame Amponsah

    (College of Business, Westcliff University, Los Angeles, CA)

  • Frank Boakye

    (University of Memphis, Memphis, Tennessee)

  • Mark Osei Boateng

    (University of Memphis, Memphis, Tennessee)

  • Opoku-Asamoah Fred

    (University of Memphis, Memphis, Tennessee)

  • Nana Opoku Justice

    (University of Memphis, Memphis, Tennessee)

Abstract

The incorporation of Artificial Intelligence in hiring processes, consumer analytics, and lending processes has transformed these procedures by ensuring data-driven decision-making, increased efficiency, and minimizing time spent on the processes. This article explores the multidimensional aspects of bias in AI-based hiring systems, lending systems, and consumer analytics, spotlighting how feature selection, historical data, and model design can unintentionally reinforce current economic, workplace, and societal inequalities. By exploring real-life case studies and analyzing commonly utilized machine learning models used for these processes, this study will identify sources of bias and their possible implications on underrepresented groups. As a way of getting rid of these biases, this paper uses existing literature to recommend strategies for developing fair systems, including regular auditing protocols, diverse training datasets, and bias mitigation technique. Moreover, relying on top notch sources, the paper emphasizes the importance of ensuring trustworthiness and ethical alignment throughout the procedures. This paper aims to offer practical insights for policymakers, human resource professionals, developers, and policy makers to build and adopt AI-fueled hiring, lending, and consumer analytics solutions that are both efficient and equitable. As AI continues to redesign the future of these concepts, guaranteeing fairness throughout the processes is crucial to establishing diverse and inclusive models.

Suggested Citation

  • Kwame Amponsah & Frank Boakye & Mark Osei Boateng & Opoku-Asamoah Fred & Nana Opoku Justice, 2026. "AI Bias and Its Implications for the Hiring Process, Lending, and Consumer Analytics in the USA," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 13(3), pages 80-94, March.
  • Handle: RePEc:bjc:journl:v:13:y:2026:i:3:p:80-94
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    References listed on IDEAS

    as
    1. Zhisheng Chen, 2023. "Ethics and discrimination in artificial intelligence-enabled recruitment practices," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 10(1), pages 1-12, December.
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