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Challenges and Opportunities of Digital Transformation in Educational HR Management

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  • Christos Zisis

    (University of Crete, Greece)

  • Georgios Polydoros

    (University of Crete, Greece)

Abstract

This study explores the digital transformation of human resource (HR) management within higher education institutions, focusing on its challenges, opportunities, and strategic implications. Employing a qualitative case study approach, data were collected through semi-structured interviews and document analysis from 15 participants, including HR managers, educators, and IT specialists. The findings reveal significant barriers, such as financial constraints, resistance to change, and data security concerns, alongside transformative opportunities, including streamlined HR processes, enhanced decision-making through AI and analytics, and personalized professional development. The study highlights the need for robust governance frameworks, strategic alignment of digital initiatives with institutional goals, and targeted training to overcome these challenges. Conclusions emphasize that while digital transformation is complex, its potential benefits far outweigh the hurdles, fostering innovation, efficiency, and adaptability. Recommendations for future research include examining long-term impacts of emerging technologies like AI on HR practices and exploring scalable strategies for successful digital integration across diverse educational contexts.

Suggested Citation

  • Christos Zisis & Georgios Polydoros, 2024. "Challenges and Opportunities of Digital Transformation in Educational HR Management," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(14), pages 532-543, November.
  • Handle: RePEc:bcp:journl:v:8:y:2024:i:14:p:532-543
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    References listed on IDEAS

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    2. Temitayo Shenkoya & Euiseok Kim, 2023. "Sustainability in Higher Education: Digital Transformation of the Fourth Industrial Revolution and Its Impact on Open Knowledge," Sustainability, MDPI, vol. 15(3), pages 1-16, January.
    3. Mark L. Lengnick-Hall & Steve Moritz, 2003. "The Impact of e-HR on the Human Resource Management Function," Journal of Labor Research, Transaction Publishers, vol. 24(3), pages 365-379, July.
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