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Workplace Conflict: Evidence from Bulgaria


  • Ivanka Mihaylova


The paper presents the results of a study on workplace conflict in Bulgarian organizations. The data were collected by means of a questionnaire among 708 employees. Findings reveal that most Bulgarian employees have to deal with conflict at work to some extent and two in ten employees do so always or frequently. Conflict is most common between entry-level/front-line roles and between managers and their reports. The primary causes leading to disagreements at work are stress, personal clashes and heavy workloads. Employees in Bulgaria mostly often spend 2.5 hours per week dealing with conflict, equating to approximately $1.4 billion in paid hours in 2020. The paper provides original findings on workplace conflict, and therefore, it contributes to the research of conflict in Bulgarian organizations.

Suggested Citation

  • Ivanka Mihaylova, 2022. "Workplace Conflict: Evidence from Bulgaria," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 2, pages 115-136.
  • Handle: RePEc:bas:econst:y:2022:i:2:p:115-136

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    References listed on IDEAS

    1. Mohammadghorban Mehri Author_Email: & Muhammad Jawad Iqbal & Reza Keyhani Hekmat & Hafiz Muhammad Ishaq, 2011. "Impact Of Global Financial Crises On Job Security And Job Motivation Of Employees Of Banking Sector In Iran," 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding 2011-265, Conference Master Resources.
    2. Bell, David N.F. & Blanchflower, David G., 2011. "The Crisis, Policy Reactions and Attitudes to Globalization and Jobs," IZA Discussion Papers 5680, Institute of Labor Economics (IZA).
    3. Bozhidar Nedev, 2019. "Behavioral Biases And Their Influence On The Actions Of Investors," Yearbook of the Faculty of Economics and Business Administration, Sofia University, Faculty of Economics and Business Administration, Sofia University St Kliment Ohridski - Bulgaria, vol. 17(1), pages 169-186, June.
    4. Dimitar Zlatinov, 2018. "Macroeconomic Challenges for the Transition to the Economy 4.0 in Bulgaria," Nauchni trudove, University of National and World Economy, Sofia, Bulgaria, issue 3, pages 155-163, July.
    5. Bozhidar Nedev, 2018. "Traditional or behavioral finance?," Economic Thought journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 3, pages 113-134.
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    Cited by:

    1. Stefan Petranov & Dimitar Zlatinov & Milen Velushev & Lillyana Georgieva & Radostina Ivcheva, 2022. "Shadow Economy and Production Factors: Results from an Empirical Analysis with a Panel Data Set," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 2, pages 44-64.

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    More about this item

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other


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