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La négociation de la qualité

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  • Eymard-Duvernay, François

Abstract

The goal of this article is to show that neither market nor collective rules are efficient devices to improve quality of goods. In market, agents aren't committed. Sellers are likely to cheat clients out of quality. Clients don't communicate with sellers in case of problems about quality. Collective rules can commit sellers and are general references for consumers. But it is necessary to adapt rules to unexpected events and specific needs. They cannot stand in for dynamic interactions between sellers and clients. Quality results from the negotiation into networks.

Suggested Citation

  • Eymard-Duvernay, François, 1993. "La négociation de la qualité," Économie rurale, French Society of Rural Economics (SFER Société Française d'Economie Rurale), vol. 217.
  • Handle: RePEc:ags:ersfer:351849
    DOI: 10.22004/ag.econ.351849
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    References listed on IDEAS

    as
    1. François Eymard-Duvernay, 1989. "Conventions de qualité et formes de coordination," Revue Économique, Programme National Persée, vol. 40(2), pages 329-360.
    2. repec:adr:anecst:y:1989:i:15-16:p:03 is not listed on IDEAS
    3. David Encaoua, 1989. "Différenciation des produits et structures de marché: un tour d'horizon," Annals of Economics and Statistics, GENES, issue 15-16, pages 51-83.
    Full references (including those not matched with items on IDEAS)

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