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Corporate social responsibility on organizational growth: A case study of the First National Bank Botswana

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  • R. Rena

  • T. Tshukudu

Abstract

This paper sought to explore the impact of corporate social responsibility on organizational growth in the context of First National Bank Botswana. First National Bank Botswana is one of the leading organizations in the banking industry that have managed to stay relevant and dominate the banking industry. FNB dedicated itself to contributing to the wellbeing of the communities in which they operate as well as other relevant stakeholder of FNBB through its corporate social responsibility (CSR) mandate. The purpose of this paper was to establish whether these CSR initiatives had an impact in the organization’s growth. Specifically, the paper intended to establish the focus of FNBB’s corporate social responsibility, to find out the social benefits of FNBB’s CSR, to determine person-year impact of CSR and establish the major stakeholders of FNBB’s CSR.

Suggested Citation

  • R. Rena & T. Tshukudu, 2025. "Corporate social responsibility on organizational growth: A case study of the First National Bank Botswana," Strategic decisions and risk management, Real Economy Publishing House, vol. 16(3).
    • Handle: RePEc:abw:journl:y:2025:id:1218
    DOI: 10.17747/2618-947X-2025-3-240-249
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    References listed on IDEAS

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    1. Weber, Manuela, 2008. "The business case for corporate social responsibility: A company-level measurement approach for CSR," European Management Journal, Elsevier, vol. 26(4), pages 247-261, August.
    2. Andrea Pérez & Patricia Martínez & Ignacio Rodríguez del Bosque, 2013. "The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry," Service Business, Springer;Pan-Pacific Business Association, vol. 7(3), pages 459-481, September.
    3. Brin, Pavlo & Nehme, Mohamad Nassif, 2019. "Corporate social responsibility: analysis of theories and models," EUREKA: Social and Humanities, Scientific Route OÜ, issue 5, pages 22-30.
    4. Archie B. Carroll, 2016. "Carroll’s pyramid of CSR: taking another look," International Journal of Corporate Social Responsibility, Springer, vol. 1(1), pages 1-8, December.
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