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User Involvement and MIS Success: A Review of Research

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  1. Karine Gauche & Ariel Eggrickx, 2012. "Pilotage de la recherche à l'université: premiers résultats d'une étude de cas enchâssés," Post-Print hal-00766939, HAL.
  2. Elbanna, Amany & Newman, Mike, 2022. "The bright side and the dark side of top management support in Digital Transformaion –A hermeneutical reading," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
  3. Imran Currim & Vijay Gurbaxani & James LaBelle & Jooseop Lim, 2006. "Perceptual structure of the desired functionality of internet-based health information systems," Health Care Management Science, Springer, vol. 9(2), pages 151-170, May.
  4. Bharati, Pratyush & Berg, Daniel, 2005. "Service quality from the other side: Information systems management at Duquesne Light," International Journal of Information Management, Elsevier, vol. 25(4), pages 367-380.
  5. Brantnell, Anders & Baraldi, Enrico, 2022. "Understanding the roles and involvement of technology transfer offices in the commercialization of university research," Technovation, Elsevier, vol. 115(C).
  6. Au, Norman & Ngai, Eric W. T. & Cheng, T. C. Edwin, 2002. "A critical review of end-user information system satisfaction research and a new research framework," Omega, Elsevier, vol. 30(6), pages 451-478, December.
  7. Macinati, Manuela S. & Anessi-Pessina, E., 2014. "Management accounting use and financial performance in public health-care organisations: Evidence from the Italian National Health Service," Health Policy, Elsevier, vol. 117(1), pages 98-111.
  8. Elena Malakhatka & Liridona Sopjani & Per Lundqvist, 2021. "Co-Creating Service Concepts for the Built Environment Based on the End-User’s Daily Activities Analysis: KTH Live-in-Lab Explorative Case Study," Sustainability, MDPI, vol. 13(4), pages 1-22, February.
  9. Gary F. Templeton & Mark B. Schmidt & G. Stephen Taylor, 2009. "Managing the diffusion of organizational learning behavior," Information Systems Frontiers, Springer, vol. 11(2), pages 189-200, April.
  10. Janet Trewin, 1996. "The Impact of the Introduction of an Expert System on a Public Accounting Organization," Intelligent Systems in Accounting, Finance and Management, John Wiley & Sons, Ltd., vol. 5(3), pages 185-197, September.
  11. K. Jin & Ronald Drozdenko, 2010. "Relationships among Perceived Organizational Core Values, Corporate Social Responsibility, Ethics, and Organizational Performance Outcomes: An Empirical Study of Information Technology Professionals," Journal of Business Ethics, Springer, vol. 92(3), pages 341-359, March.
  12. Yuzhu Li & Morgan Shepherd & Julie Yu-Chih Liu & Gary Klein, 2017. "Enhancing development team flexibility in IS projects," Information Technology and Management, Springer, vol. 18(1), pages 83-96, March.
  13. Aurélien Acquier & Eva Boxenbaum & Rebecca Pinheiro-Croisel, 2011. "Standards and innovation in emerging fields: Pushing breakthrough innovation or enrolling actors? An analysis of eco-district standards in France and Denmark," Post-Print halshs-00743376, HAL.
  14. van Bruggen, G.H. & Wierenga, B., 2005. "When are CRM Systems Successful? The Perspective of the User and of the Organization," ERIM Report Series Research in Management ERS-2005-048-MKT, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  15. Gelderman, M., 1995. "Factors affecting the success of management support systems: analysis and meta-analysis," Serie Research Memoranda 0020, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
  16. Schaarschmidt, Mario & Kilian, Thomas, 2014. "Impediments to customer integration into the innovation process: A case study in the telecommunications industry," European Management Journal, Elsevier, vol. 32(2), pages 350-361.
  17. Stockdale, Rosemary & Standing, Craig, 2006. "An interpretive approach to evaluating information systems: A content, context, process framework," European Journal of Operational Research, Elsevier, vol. 173(3), pages 1090-1102, September.
  18. Chantal Morley, 1993. "Information systems development methods and user participation : a contingency approach," Post-Print hal-02550806, HAL.
  19. Madhavan, Naveen & White, Gareth R.T. & Jones, Paul, 2023. "Identifying the value of a clinical information system during the COVID-19 pandemic," Technovation, Elsevier, vol. 120(C).
  20. Teng, J. T. C. & Grover, V. & Fiedler, K. D., 1996. "Developing strategic perspectives on business process reengineering: From process reconfiguration to organizational change," Omega, Elsevier, vol. 24(3), pages 271-294, June.
  21. Wang, Jing & Hu, Michael Y. & Shanker, Murali, 2012. "Human agency, social networks, and FOSS project success," Journal of Business Research, Elsevier, vol. 65(7), pages 977-984.
  22. Frambach, Ruud T. & Schillewaert, Niels, 2002. "Organizational innovation adoption: a multi-level framework of determinants and opportunities for future research," Journal of Business Research, Elsevier, vol. 55(2), pages 163-176, February.
  23. Gelderman, Maarten, 1997. "Task difficulty, task variability and satisfaction with management support systems: consequences and solutions ˜," Serie Research Memoranda 0053, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
  24. Sahin, Izzet & Zahedi, Fatemeh (Mariam), 2000. "Optimal policies under risk for changing software systems based on customer satisfaction," European Journal of Operational Research, Elsevier, vol. 123(1), pages 175-194, May.
  25. Trkman, Peter, 2010. "The critical success factors of business process management," International Journal of Information Management, Elsevier, vol. 30(2), pages 125-134.
  26. Santosh B. Rane & Yahya A. M. Narvel, 2021. "Leveraging the industry 4.0 technologies for improving agility of project procurement management processes," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 12(6), pages 1146-1172, December.
  27. Amrit Tiwana, 2009. "Governance-Knowledge Fit in Systems Development Projects," Information Systems Research, INFORMS, vol. 20(2), pages 180-197, June.
  28. Eldenburg, Leslie & Soderstrom, Naomi & Willis, Veronda & Wu, Anne, 2010. "Behavioral changes following the collaborative development of an accounting information system," Accounting, Organizations and Society, Elsevier, vol. 35(2), pages 222-237, February.
  29. Bernardo Henrique Leso & Marcelo Nogueira Cortimiglia & Carla Schwengber Caten, 2022. "The Influence of Situational Involvement on Employees’ Intrinsic Involvement During IS Development," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(3), pages 317-334, June.
  30. Jong Uk Kim & Rajiv Kishore, 2019. "Do we Fully Understand Information Systems Failure? An Exploratory Study of the Cognitive Schema of IS Professionals," Information Systems Frontiers, Springer, vol. 21(6), pages 1385-1419, December.
  31. Chen, Henry H.G. & Miller, Ruth & Jiang, James J. & Klein, Gary, 2005. "Communication skills importance and proficiency: perception differences between IS staff and IS users," International Journal of Information Management, Elsevier, vol. 25(3), pages 215-227.
  32. Karine Gauche & Ariel Eggrickx, 2012. "Pilotage de la recherche à l'université : premiers résultats d'une étude de cas enchâssés," Post-Print hal-00936651, HAL.
  33. Vicki McKinney & Kanghyun Yoon & Fatemeh “Mariam” Zahedi, 2002. "The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach," Information Systems Research, INFORMS, vol. 13(3), pages 296-315, September.
  34. Eder, Lauren B. & Igbaria, Magid, 2001. "Determinants of intranet diffusion and infusion," Omega, Elsevier, vol. 29(3), pages 233-242, June.
  35. Bhimani, Alnoor, 2003. "A study of the emergence of management accounting system ethos and its influence on perceived system success," Accounting, Organizations and Society, Elsevier, vol. 28(6), pages 523-548, August.
  36. Hunton, James E. & Gibson, Dana, 1999. "Soliciting user-input during the development of an accounting information system: investigating the efficacy of group discussion," Accounting, Organizations and Society, Elsevier, vol. 24(7), pages 597-618, October.
  37. Gelderman, Maarten, 1997. "The relation between user information satisfaction, usage of management support systems and performance," Serie Research Memoranda 0043, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
  38. Teng, James TC & Fiedler, Kirk D & Grover, Varun, 1998. "An exploratory study of the influence of the IS function and organizational context on business process reengineering project initiatives," Omega, Elsevier, vol. 26(6), pages 679-698, December.
  39. Gefen, David, 2002. "Nurturing clients' trust to encourage engagement success during the customization of ERP systems," Omega, Elsevier, vol. 30(4), pages 287-299, August.
  40. Rajiv Sabherwal & Anand Jeyaraj & Charles Chowa, 2006. "Information System Success: Individual and Organizational Determinants," Management Science, INFORMS, vol. 52(12), pages 1849-1864, December.
  41. Shwu-Ing Wu & Ya-Chen Chuang, 2018. "Effects of the Experience in Using the Third-Party Payment on the Payment Model of Online Shopping," International Journal of Business and Management, Canadian Center of Science and Education, vol. 13(7), pages 107-107, June.
  42. Laurie J. Kirsch & V. Sambamurthy & Dong-Gil Ko & Russell L. Purvis, 2002. "Controlling Information Systems Development Projects: The View from the Client," Management Science, INFORMS, vol. 48(4), pages 484-498, April.
  43. Ali, Mahmood & Zhou, Li & Miller, Lloyd & Ieromonachou, Petros, 2016. "User resistance in IT: A literature review," International Journal of Information Management, Elsevier, vol. 36(1), pages 35-43.
  44. Gruner, Kjell E. & Homburg, Christian, 2000. "Does Customer Interaction Enhance New Product Success?," Journal of Business Research, Elsevier, vol. 49(1), pages 1-14, July.
  45. Azad, Bijan & Faraj, Samer, 2013. "Using signature matrix to analyze conflicting frames during the IS implementation process," International Journal of Accounting Information Systems, Elsevier, vol. 14(2), pages 120-126.
  46. Vaquero Martín, María & Reinhardt, Ronny & Gurtner, Sebastian, 2021. "The dilemma of downstream market stakeholder involvement in NPD: Untangling the effects of involvement and capabilities on performance," Journal of Business Research, Elsevier, vol. 124(C), pages 136-151.
  47. Hung, Yu Wen & Hsu, Shih-Chieh & Su, Zhi-Yuan & Huang, Hsieh-Hong, 2014. "Countering user risk in information system development projects," International Journal of Information Management, Elsevier, vol. 34(4), pages 533-545.
  48. Vetschera, Rudolf & Walterscheid, Heinz, 1993. "A process-oriented framework for the evaluation of managerial support systems," Discussion Papers, Series I 264, University of Konstanz, Department of Economics.
  49. Rahimizhian, Sima & Ozturen, Ali & Ilkan, Mustafa, 2020. "Emerging realm of 360-degree technology to promote tourism destination," Technology in Society, Elsevier, vol. 63(C).
  50. Mohd Sazili Shahibi & Azlinda Saidin & Tengku Adil Tengku Izhar, 2016. "A Framework Based on Human Resource Management Information System (HRMIS) for the Evaluation of Users Satisfaction," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 6(10), pages 62-76, October.
  51. Navya GANDHAVALLA & Abin GEORGE, 2023. "Role of information systems for management in multispeciality hospitals to improve performance: A conceptual framework," Theoretical and Applied Economics, Asociatia Generala a Economistilor din Romania - AGER, vol. 0(2(635), S), pages 139-148, Summer.
  52. Kakati, M., 1997. "Strategic evaluation of advanced manufacturing technology," International Journal of Production Economics, Elsevier, vol. 53(2), pages 141-156, November.
  53. Arunachalam, Vairam, 2004. "Electronic data interchange: an evaluation of alternative organizational forms," Accounting, Organizations and Society, Elsevier, vol. 29(3-4), pages 227-241.
  54. Moez Bellaaj, 2008. "Technologies De L'Information Et Performance Organisationnelle : Différentes Approches D'Évaluation," Post-Print halshs-00522342, HAL.
  55. Berend Wierenga & Gerrit H. Van Bruggen & Richard Staelin, 1999. "The Success of Marketing Management Support Systems," Marketing Science, INFORMS, vol. 18(3), pages 196-207.
  56. Yoshiaki Fukami, 2021. "Open and Clarified Process of Compatibility Standards for Promoting Data Exchange," The Review of Socionetwork Strategies, Springer, vol. 15(2), pages 535-555, November.
  57. Wynne W. Chin & Barbara L. Marcolin & Peter R. Newsted, 2003. "A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study," Information Systems Research, INFORMS, vol. 14(2), pages 189-217, June.
  58. Segars, A. H., 1997. "Assessing the unidimensionality of measurement: a paradigm and illustration within the context of information systems research," Omega, Elsevier, vol. 25(1), pages 107-121, February.
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