IDEAS home Printed from https://ideas.repec.org/a/spr/ijsaem/v12y2021i6d10.1007_s13198-021-01331-4.html
   My bibliography  Save this article

Leveraging the industry 4.0 technologies for improving agility of project procurement management processes

Author

Listed:
  • Santosh B. Rane

    (Sardar Patel College of Engineering, Bhavan’s Campus)

  • Yahya A. M. Narvel

    (Sardar Patel College of Engineering, Bhavan’s Campus)

Abstract

Recently, due to continually varying demands and shorter time to market, the existing Project Procurement Management (PPM) processes are incapable of coping up with the pace. There is a need of an agile model to manage procurement projects effectively. This article aims to developing strategies for executing the PPM processes with more agility by leveraging the capabilities and merits of industry 4.0 technologies along with selective Critical Success Factors (CSFs). For improving agility in PPM, this study identifies CSFs from the literature and experts’ review, the CSFs were then prioritized based on their significance, followed by establishing relationships and exploring interactions among CSFs using Total Interpretitive Structureal Modelling (TISM) and Fuzzy Cross-Impact Matrix Multiplication Applied to Classification (MICMAC). Furthermore, an agile project implementation plan was developed based on the findings of TISM and FuzzyMICMAC, which provides a systematic approach for strategically achieving the CSFs. Lastly, strategies were developed to improve agility in key processes of PPM by utilizing the new-age technologies Industry 4.0 like Internet of Things (IOT), Mobility, Business Intelligence, Blockchain, Chatbot, Robotic Process Automation (RPA) and other technologies. The strategies and the agile project implementation plan thus developed as an outcome of this research can be leveraged by industries of various domains for improving agility in any of their business processes.

Suggested Citation

  • Santosh B. Rane & Yahya A. M. Narvel, 2021. "Leveraging the industry 4.0 technologies for improving agility of project procurement management processes," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 12(6), pages 1146-1172, December.
    • Handle: RePEc:spr:ijsaem:v:12:y:2021:i:6:d:10.1007_s13198-021-01331-4
    DOI: 10.1007/s13198-021-01331-4
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13198-021-01331-4
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s13198-021-01331-4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Agarwal, Ashish & Shankar, Ravi & Tiwari, M.K., 2006. "Modeling the metrics of lean, agile and leagile supply chain: An ANP-based approach," European Journal of Operational Research, Elsevier, vol. 173(1), pages 211-225, August.
    2. Tella, Eija & Virolainen, Veli-Matti, 2005. "Motives behind purchasing consortia," International Journal of Production Economics, Elsevier, vol. 93(1), pages 161-168, January.
    3. Alok Kumar Singh & Sushil, 2013. "Modeling enablers of TQM to improve airline performance," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 62(3), pages 250-275, March.
    4. Kisperska-Moron, Danuta & de Haan, Job, 2011. "Improving supply chain performance to satisfy final customers: "Leagile" experiences of a polish distributor," International Journal of Production Economics, Elsevier, vol. 133(1), pages 127-134, September.
    5. Hoque, Zahirul, 2004. "A contingency model of the association between strategy, environmental uncertainty and performance measurement: impact on organizational performance," International Business Review, Elsevier, vol. 13(4), pages 485-502, August.
    6. Beccalli, Elena, 2007. "Does IT investment improve bank performance? Evidence from Europe," Journal of Banking & Finance, Elsevier, vol. 31(7), pages 2205-2230, July.
    7. Santosh B. Rane & Milind Shrikant Kirkire, 2017. "Interpretive structural modelling of risk sources in medical device development process," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 8(1), pages 451-464, January.
    8. Choon Seong Leem & Chui Young Yoon & Seung Kyu Park, 2004. "A Process-Centered IT ROI Analysis with a Case Study," Information Systems Frontiers, Springer, vol. 6(4), pages 369-383, December.
    9. Antony Beckett, 2004. "From branches to call centres: new strategic realities in retail banking," The Service Industries Journal, Taylor & Francis Journals, vol. 24(3), pages 43-62, May.
    10. Rajesh K. Singh & Suresh K. Garg & S.G. Deshmukh, 2007. "Interpretive structural modelling of factors for improving competitiveness of SMEs," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 2(4), pages 423-440.
    11. Sanjay Sampat Wakchaure & Kumar Neeraj Jha, 2011. "Modeling of post‐construction failure factors of bridges," Journal of Advances in Management Research, Emerald Group Publishing Limited, vol. 8(2), pages 246-262, November.
    12. Santosh B. Rane & Milind Shrikant Kirkire, 2016. "Analysis of barriers to medical device development in India: an interpretive structural modelling approach," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 7(3), pages 356-369, September.
    13. Rhee, Munsung & Mehra, Satish, 2006. "Aligning operations, marketing, and competitive strategies to enhance performance: An empirical test in the retail banking industry," Omega, Elsevier, vol. 34(5), pages 505-515, October.
    14. Blake Ives & Margrethe H. Olson, 1984. "User Involvement and MIS Success: A Review of Research," Management Science, INFORMS, vol. 30(5), pages 586-603, May.
    15. Santosh B. Rane & Nandkumar Mishra, 2018. "Roadmap for business analytics implementation using DIPPS model for sustainable business excellence: case studies from the multiple fields," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 15(3), pages 308-334.
    16. V.R. Pramod & D.K. Banwet, 2010. "System modelling of telecom service sector supply chain: a SAP-LAP analysis," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 3(1), pages 38-64.
    17. Motwani, Jaideep & Mirchandani, Dinesh & Madan, Manu & Gunasekaran, A., 2002. "Successful implementation of ERP projects: Evidence from two case studies," International Journal of Production Economics, Elsevier, vol. 75(1-2), pages 83-96, January.
    18. Naim, Mohamed M. & Gosling, Jonathan, 2011. "On leanness, agility and leagile supply chains," International Journal of Production Economics, Elsevier, vol. 131(1), pages 342-354, May.
    19. Al-Mashari, Majed & Al-Mudimigh, Abdullah & Zairi, Mohamed, 2003. "Enterprise resource planning: A taxonomy of critical factors," European Journal of Operational Research, Elsevier, vol. 146(2), pages 352-364, April.
    20. Reijers, H. A. & Liman Mansar, S., 2005. "Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics," Omega, Elsevier, vol. 33(4), pages 283-306, August.
    21. J. Jena & Sumati Sidharth & Lakshman S. Thakur & Devendra Kumar Pathak & V.C. Pandey, 2017. "Total Interpretive Structural Modeling (TISM): approach and application," Journal of Advances in Management Research, Emerald Group Publishing Limited, vol. 14(2), pages 162-181, May.
    22. Umble, Elisabeth J. & Haft, Ronald R. & Umble, M. Michael, 2003. "Enterprise resource planning: Implementation procedures and critical success factors," European Journal of Operational Research, Elsevier, vol. 146(2), pages 241-257, April.
    23. Swafford, Patricia M. & Ghosh, Soumen & Murthy, Nagesh, 2008. "Achieving supply chain agility through IT integration and flexibility," International Journal of Production Economics, Elsevier, vol. 116(2), pages 288-297, December.
    24. Gosling, J. & Purvis, L. & Naim, M.M., 2010. "Supply chain flexibility as a determinant of supplier selection," International Journal of Production Economics, Elsevier, vol. 128(1), pages 11-21, November.
    25. Yusuf, Yahaya & Gunasekaran, A. & Abthorpe, Mark S., 2004. "Enterprise information systems project implementation:: A case study of ERP in Rolls-Royce," International Journal of Production Economics, Elsevier, vol. 87(3), pages 251-266, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jaya Kumari & Ramin Karim & Adithya Thaduri & Pierre Dersin, 2022. "A framework for now-casting and forecasting in augmented asset management," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(5), pages 2640-2655, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Trkman, Peter, 2010. "The critical success factors of business process management," International Journal of Information Management, Elsevier, vol. 30(2), pages 125-134.
    2. Yusuf, Yahaya Y. & Gunasekaran, Angappa & Musa, Ahmed & Dauda, Mohammed & El-Berishy, Nagham M. & Cang, Shuang, 2014. "A relational study of supply chain agility, competitiveness and business performance in the oil and gas industry," International Journal of Production Economics, Elsevier, vol. 147(PB), pages 531-543.
    3. Purvis, Laura & Gosling, Jonathan & Naim, Mohamed M., 2014. "The development of a lean, agile and leagile supply network taxonomy based on differing types of flexibility," International Journal of Production Economics, Elsevier, vol. 151(C), pages 100-111.
    4. Sujan Piya & Ahm Shamsuzzoha & Mohammad Khadem & Nasr Al-Hinai, 2020. "Identification of Critical Factors and Their Interrelationships to Design Agile Supply Chain: Special Focus to Oil and Gas Industries," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(3), pages 263-281, September.
    5. Hasan AL JAFA, 2020. "A Case Study For The Crm Software Selection Process In A Transportation Company Using An Integrated Ahp And Qfd Approach," SEA - Practical Application of Science, Romanian Foundation for Business Intelligence, Editorial Department, issue 24, pages 337-351, December.
    6. Santosh B. Rane & Sandesh Wavhal & Prathamesh R. Potdar, 2023. "Integration of Lean Six Sigma with Internet of Things (IoT) for productivity improvement: a case study of contactor manufacturing industry," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 14(5), pages 1990-2018, October.
    7. Tortorella, Guilherme Luz & Miorando, Rogério & Marodin, Giuliano, 2017. "Lean supply chain management: Empirical research on practices, contexts and performance," International Journal of Production Economics, Elsevier, vol. 193(C), pages 98-112.
    8. A. Noorul Haq & Varma Boddu, 2017. "Analysis of enablers for the implementation of leagile supply chain management using an integrated fuzzy QFD approach," Journal of Intelligent Manufacturing, Springer, vol. 28(1), pages 1-12, January.
    9. Yeh, Chung-Hsing & Xu, Yan, 2013. "Managing critical success strategies for an enterprise resource planning project," European Journal of Operational Research, Elsevier, vol. 230(3), pages 604-614.
    10. Sasan Torabzadeh Khorasani, 2018. "A Robust Optimization Model for Supply Chain in Agile and Flexible Mode Based on Variables of Uncertainty," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(3), pages 239-253, September.
    11. She-I Chang & David C. Yen & Celeste See-Pui Ng & I-Cheng Chang & Sheng-Yu Yu, 2011. "An ERP system performance assessment model development based on the balanced scorecard approach," Information Systems Frontiers, Springer, vol. 13(3), pages 429-450, July.
    12. Zhu, Yan & Li, Yan & Wang, Weiquan & Chen, Jian, 2010. "What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry," International Journal of Information Management, Elsevier, vol. 30(3), pages 265-276.
    13. Assadej Vanichchinchai, 2019. "The Effect of Lean Manufacturing on a Supply Chain Relationship and Performance," Sustainability, MDPI, vol. 11(20), pages 1-15, October.
    14. Yusuf, Yahaya Y. & Musa, Ahmed & Dauda, Mohammed & El-Berishy, Nagham & Kovvuri, Dharma & Abubakar, Tijjani, 2014. "A study of the diffusion of agility and cluster competitiveness in the oil and gas supply chains," International Journal of Production Economics, Elsevier, vol. 147(PB), pages 498-513.
    15. Hart O. Awa & Ojiabo Ukoha & Bartholomew C. Emecheta, 2016. "Using T-O-E theoretical framework to study the adoption of ERP solution," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1196571-119, December.
    16. Ram, Jiwat & Corkindale, David & Wu, Ming-Lu, 2013. "Implementation critical success factors (CSFs) for ERP: Do they contribute to implementation success and post-implementation performance?," International Journal of Production Economics, Elsevier, vol. 144(1), pages 157-174.
    17. Rafael Lapiedra & Joaquin Alegre & Ricardo Chiva, 2011. "The importance of management innovation and consultant services on ERP implementation success," The Service Industries Journal, Taylor & Francis Journals, vol. 31(12), pages 1907-1919, January.
    18. Plaza, Malgorzata & Rohlf, Katrin, 2008. "Learning and performance in ERP implementation projects: A learning-curve model for analyzing and managing consulting costs," International Journal of Production Economics, Elsevier, vol. 115(1), pages 72-85, September.
    19. Choi, Tsan Ming & Chow, Pui Sze & Liu, Shuk Ching, 2013. "Implementation of fashion ERP systems in China: Case study of a fashion brand, review and future challenges," International Journal of Production Economics, Elsevier, vol. 146(1), pages 70-81.
    20. Santosh B. Rane & Yahya Abdul Majid Narvel, 2022. "Data-driven decision making with Blockchain-IoT integrated architecture: a project resource management agility perspective of industry 4.0," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(2), pages 1005-1023, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:ijsaem:v:12:y:2021:i:6:d:10.1007_s13198-021-01331-4. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.