IDEAS home Printed from https://ideas.repec.org/p/rug/rugwps/08-530.html
   My bibliography  Save this paper

How is Feedback-Seeking Behavior Interpreted? The Influence of Feedback-Seeking Pattern and Feedback Source’s Characteristics on Impression Formation and Performance Evaluations

Author

Listed:
  • K. E. M. DE STOBBELEIR
  • S. J. ASHFORD
  • M. F. SULLY DE LUQUE

Abstract

This study examined how feedback seekers’ and targets’ characteristics affect how feedback-seeking acts are evaluated. We studied how two aspects of the pattern of feedback seeking, the sign of the feedback sought (positive versus negative) and the frequency of seeking (frequent versus infrequent) interact with the performance history of the feedback seeker to affect impressions formed by feedback targets. In addition, we assessed how the target characteristic of implicit person theory affects feedback-seeking attributions and how this relationship is shaped by the pattern of seeking. Results indicate that the pattern of feedback seeking is a relevant moderator of the effects of the seeker’s performance history and targets’ implicit person theories on targets’ impressions of feedback seeking. In addition, the results show that targets’ attributions for feedback seeking are one of the underlying mechanisms explaining why feedback-seeking behavior affects important organizational outcomes.

Suggested Citation

  • K. E. M. De Stobbeleir & S. J. Ashford & M. F. Sully De Luque, 2008. "How is Feedback-Seeking Behavior Interpreted? The Influence of Feedback-Seeking Pattern and Feedback Source’s Characteristics on Impression Formation and Performance Evaluations," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 08/530, Ghent University, Faculty of Economics and Business Administration.
  • Handle: RePEc:rug:rugwps:08/530
    as

    Download full text from publisher

    File URL: http://wps-feb.ugent.be/Papers/wp_08_530.pdf
    Download Restriction: no
    ---><---

    Other versions of this item:

    References listed on IDEAS

    as
    1. Ashford, Susan J. & Northcraft, Gregory B., 1992. "Conveying more (or less) than we realize: The role of impression-management in feedback-seeking," Organizational Behavior and Human Decision Processes, Elsevier, vol. 53(3), pages 310-334, December.
    2. Fedor, Donald B. & Eder, Robert W. & Buckley, M. Ronald, 1989. "The contributory effects of supervisor intentions on subordinate feedback responses," Organizational Behavior and Human Decision Processes, Elsevier, vol. 44(3), pages 396-414, December.
    3. Northcraft, Gregory B. & Ashford, Susan J., 1990. "The preservation of self in everyday life: The effects of performance expectations and feedback context on feedback inquiry," Organizational Behavior and Human Decision Processes, Elsevier, vol. 47(1), pages 42-64, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Effron, Daniel A. & Raj, Medha, 2021. "Disclosing interpersonal conflicts of interest: Revealing whom we like, but not whom we dislike," Organizational Behavior and Human Decision Processes, Elsevier, vol. 164(C), pages 68-85.
    2. Houston, Lawrence & Grandey, Alicia A. & Sawyer, Katina, 2018. "Who cares if “service with a smile” is authentic? An expectancy-based model of customer race and differential service reactions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 144(C), pages 85-96.
    3. Alison Wood Brooks & Francesca Gino & Maurice E. Schweitzer, 2015. "Smart People Ask for (My) Advice: Seeking Advice Boosts Perceptions of Competence," Management Science, INFORMS, vol. 61(6), pages 1421-1435, June.
    4. Alder, G. Stoney & Ambrose, Maureen L., 2005. "An examination of the effect of computerized performance monitoring feedback on monitoring fairness, performance, and satisfaction," Organizational Behavior and Human Decision Processes, Elsevier, vol. 97(2), pages 161-177, July.
    5. Lee, Fiona, 1997. "When the Going Gets Tough, Do the Tough Ask for Help? Help Seeking and Power Motivation in Organizations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 72(3), pages 336-363, December.
    6. Kray, Laura J. & Shirako, Aiwa, 2009. "Stereotype Threat in Organizations: An Examination of its Scope, Triggers, and Possible Interventions," Institute for Research on Labor and Employment, Working Paper Series qt3wh9z792, Institute of Industrial Relations, UC Berkeley.
    7. De Stobbeleir, K. & Buyens, D., 2008. "The feedback-seeker in his social labyrinth: the mediating role of goals and cooperative norms in linking empowering leadership to feedback-seeking behavior," Vlerick Leuven Gent Management School Working Paper Series 2008-13, Vlerick Leuven Gent Management School.
    8. Otto H. Swank, 2009. "Why Are Residents Reluctant to Consult Attending Physicians?," Tinbergen Institute Discussion Papers 09-042/1, Tinbergen Institute.
    9. Locander, Jennifer A. & White, Allyn & Newman, Christopher L., 2020. "Customer responses to frontline employee complaining in retail service environments: The role of perceived impropriety," Journal of Business Research, Elsevier, vol. 107(C), pages 315-323.
    10. Cuguero-Escofet, Natalia & Rosanas, Josep M., 2012. "The just design and use of management control systems as requirements for goal congruence," IESE Research Papers D/949, IESE Business School.
    11. Ying Cao & Dan Dhaliwal & Zengquan Li & Yong George Yang, 2015. "Are All Independent Directors Equally Informed? Evidence Based on Their Trading Returns and Social Networks," Management Science, INFORMS, vol. 61(4), pages 795-813, April.
    12. Andiola, Lindsay M., 2014. "Performance feedback in the audit environment: A review and synthesis of research on the behavioral effects," Journal of Accounting Literature, Elsevier, vol. 33(1), pages 1-36.
    13. Maimunah Ismail, 2015. "Conceptualizing knowledge transfer between expatriates and host country nationals: The mediating effect of social capital," Cogent Business & Management, Taylor & Francis Journals, vol. 2(1), pages 1101803-110, December.
    14. Fiona Lee & Amy C. Edmondson & Stefan Thomke & Monica Worline, 2004. "The Mixed Effects of Inconsistency on Experimentation in Organizations," Organization Science, INFORMS, vol. 15(3), pages 310-326, June.
    15. K. Michele Kacmar & Reginald Tucker, 2016. "The Moderating Effect of Supervisor’s Behavioral Integrity on the Relationship between Regulatory Focus and Impression Management," Journal of Business Ethics, Springer, vol. 135(1), pages 87-98, April.
    16. Chih-Ting Shih & Chih-Hsun Chuang, 2013. "Individual differences, psychological contract breach, and organizational citizenship behavior: A moderated mediation study," Asia Pacific Journal of Management, Springer, vol. 30(1), pages 191-210, March.
    17. Andiola, Lindsay M. & Bedard, Jean C., 2018. "Delivering the “tough message”: Moderators of subordinate auditors’ reactions to feedback," Accounting, Organizations and Society, Elsevier, vol. 70(C), pages 52-68.
    18. K. E. M. De Stobbeleir & S. J. Ashford & D. Buyens, 2008. "Feedback-Seeking Behavior as a Self-Regulation Strategy for Creative Performance," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 08/533, Ghent University, Faculty of Economics and Business Administration.
    19. Selvarajan, T.T. & Singh, Barjinder & Solansky, Stephanie, 2018. "Performance appraisal fairness, leader member exchange and motivation to improve performance: A study of US and Mexican employees," Journal of Business Research, Elsevier, vol. 85(C), pages 142-154.
    20. Bhuyan, Md Nazmul Hasan & Subedi, Meena & Akter, Maimuna, 2022. "CEO-friendly boards and seasoned equity offerings," Journal of Behavioral and Experimental Finance, Elsevier, vol. 36(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rug:rugwps:08/530. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Nathalie Verhaeghe (email available below). General contact details of provider: https://edirc.repec.org/data/ferugbe.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.