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Choosing a GP - Experiences from the implementation of a list patient system in Norway

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  • Lurås, Hilde

    ()
    (Institute of Health Management and Health Economics)

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    Abstract

    When the list patient system was introduced in Norway in 2001, the population was requested to choose a general practitioner (GP). Prior to the reform they were asked to rank their three most preferred GPs in an entry form. Information from the entry form was input for the algorithm1 that allocated GPs and inhabitants. The first aim of this paper is to explore what factors the Norwegian population considered to be important when they filled in the entry form and selected their preferred GP. We question whether they considered the GP’s medical skill, practical matters or continuity of care, or if they felt that the opportunity set restricted their possibilities to make a choice. The second aim of the study is to identify factors of importance to the outcome of the allocation process. Important questions are whether the whole population participates in the list patient system, what factors characterize those who refuse to participate, and what factors that determine whether individuals’ are allocated to their first-choice doctor. The third aim of the study is to identify factors of importance as to whether people express satisfaction with their GP after the reform. We question whether predisposing factors, prior illness or individuals’ preferences matter, whether characteristics of the personal GP are of importance and finally, whether the outcome of the allocation process and the organization of the local health care market influence individuals’ satisfaction with their GP.

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    File URL: http://www.hero.uio.no/publicat/2004/HERO2004_13.pdf
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    Bibliographic Info

    Paper provided by Oslo University, Health Economics Research Programme in its series HERO On line Working Paper Series with number 2004:13.

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    Length: 37 pages
    Date of creation: 14 Jun 2009
    Date of revision:
    Handle: RePEc:hhs:oslohe:2004_013

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    Postal: HERO / Institute of Health Management and Health Economics P.O. Box 1089 Blindern, N-0317 Oslo, Norway
    Phone: 2307 5309
    Fax: 2307 5310
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    Web page: http://www.hero.uio.no/eng.html
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    Related research

    Keywords: General practice; GP choice; Patient satisfaction;

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    1. Iversen, Tor & Lurås, Hilde, 2009. "The importance of micro-data for revaealing income motivated behaviour among GPs," HERO On line Working Paper Series, Oslo University, Health Economics Research Programme 1999:3, Oslo University, Health Economics Research Programme.
    2. Scott, Anthony, 2000. "Economics of general practice," Handbook of Health Economics, Elsevier, in: A. J. Culyer & J. P. Newhouse (ed.), Handbook of Health Economics, edition 1, volume 1, chapter 22, pages 1175-1200 Elsevier.
    3. Kalda, R. & Polluste, K. & Lember, M., 2003. "Patient satisfaction with care is associated with personal choice of physician," Health Policy, Elsevier, vol. 64(1), pages 55-62, April.
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